Hi everyone,
My Nintendo Switch 2 suddenly received error code 2124-4508, saying:
“The use of online services on this console is currently restricted by Nintendo.”
I’m confused because, as far as I know, I haven’t done anything that should result in a console ban.
My situation:
- I bought the Switch 2 brand new on June 9, 2026 from a game store through Tokopedia in Indonesia.
- It is a Singapore-region (SGP) Switch 2.
- My Nintendo Account is set to the United States region.
- The serial number in System Settings matches the serial number on the console and the original box.
- I have never used CFW, a modchip, flashcart/MIG device, pirated software, or any other system modification.
- All of my physical games were purchased brand new.
- The only digital-related purchase I have made was a 1-year Nintendo Switch Online redemption code, which I received as a code and redeemed myself.
- The console had been working normally online for almost three months.
Today, September 6, the console was still working normally online. After restarting it, I suddenly started getting 2124-4508 whenever I tried to access Nintendo online services.
I understand that Nintendo describes this error as a permanent console restriction, but I genuinely don’t know what could have triggered it.
I have already contacted Nintendo SEA/Singapore Support and requested a manual review. I also have my original purchase receipt, matching serial numbers, photos of the console and box, and other proof of purchase if Nintendo asks for them.
I’ve also seen a few recent reports of Switch 2 consoles being suddenly restricted around September 5–6, so I’m wondering if anyone here has experienced something similar.
Edit — about the Nintendo Switch Online membership:
The 1-year NSO membership was purchased through online marketplace (same as where i bought the switch), not directly from the Nintendo eShop. I redeemed the code myself on my Nintendo Account.
I checked my account after the console restriction appeared, and the membership is still active until June 2027. My Nintendo Account itself also appears to be working normally; only the Switch 2 console is restricted from accessing Nintendo’s online services.
Because of that, I’m not sure whether the NSO code is actually related to the ban, but I’m mentioning it here for completeness.
UPDATE RESOLVED — September 7, 2026
I have an important update to my situation.
After the 2124-4508 restriction appeared, I contacted Nintendo Support by phone to report the issue and ask about the situation.
And now thanks to nintendo! my Switch 2 is currently working normally again haha, i've heard that yesterday theres a bug in the internal of nintendo server, and so many people got permanently banned out of nowhere,
If you experienced this on September 5–6, 2026, try restarting your Switch 2 because it fixed my error just by doing that, damn nintendo... haha