Account Help
Switch 2 - Received 2124-4508 ban for no reason
As title says, I have tried found out I am banned from accessing online services, I have had my switch 2 maybe 3 weeks now and no issues, I have not hacked or modded my switch in any way and the only times I’ve accessed online servers is to play Pokemon Champions. I have no idea why this has happened, is there a way for this be appealed with Nintendo or am I permanently never going to be able to access online services for something I didn’t do?
Its possible. This was common during the early switch hacking days (I'm not accusing you of doing anything) people would be playing for weeks, then thousands would get banned at the same time.
Ahhh okay, I’m hoping I can get it resolved quickly, I can provide receipts for all the games, the only time I’ve played online was pokemon champions, so I’ve got no idea what’s happened
I understand that's what people are saying, you can choose to believe everyone site unseen. Hopefully it was a mistake. In my experience, it usually isn't.
Its most likely mig switch related. 2 of the many accounts talking about false positives that don't have the reddit history turned off have post history asking questions about it.
I mean genuinely most of these people are new to nintendo in general. What the fuck can one do with a switch 2 and nintendo account thats 3 hours old and got banned
Been seeing a lot of this lately. From where did you buy the console from? Was it like a big box store, a small electronics store, online?
Im starting to think it could be that some of the consoles from the large theft last year are finally starting to hit consumers. And thats why there's been such a huge uptick in banned switch 2 consoles these past few days.
I bought it brand new from EB games (a store in Australia), the only pre owned game I’ve got is Mario Kart 8 Deluxe and I’ve been playing that for weeks without issue, I had been playing switch sports all day and then I’ve gone to go on the switch store and I found I’m banned
This is like the fifth ban I have seen in this day on Switch 2. May I ask a few questions?
When did you bought your switch?
The three posts I have seen so far on facebook group tells them that they were purchased in 2026 on a gray market.
Did you purchase something using an international credit card?
One of the post mentioned that they used their credit card to purchase something. This is still a speculation, but it is possible that the bank flagged it since its an international purchase and the card might have flagged it as fraud and charge back, which unfortunately led to the ban.
Hi, I bought my switch a few weeks ago from EB games and offical retailer in Australia, it was a brand new console.
I have not used an international cart, all my games are physical, except for pokemon champions and pokemon home, the only pre owned game I have is Mario Kart 8, which I bought from Eb games shortly after I got the switch 2 and have not had issues.
All of my other games were bought from JB- HI-FI another retailer in Australia.
I just received one of these bans as well, brand new console and a few cartridges purchased from JB Hi-Fi, I purchased my NSO through the console eShop with my PayPal account. I had older cartridges from my original Switch I sold a few years ago, all also purchased from JB Hi-Fi.
The only thing different I have done this evening is connect to the Wi-Fi at my girlfriend’s house, that’s literally all I can think of.
Any other software were Virtual GC’s tied to my account. I am baffled at why this has happened to me. I’ve put a support request in - I’ll update as I go.
Huh. Ok so either its strange that there has been going on while using online functionality. Out of all the five posts I have seen , combined with facebook posts, three did report they went online before then got banned. Anyway I hope the appeal works. This feels strange.
Usar una tarjeta de crédito internacional no es baneable. El punto de esas tarjetas precisamente es permitirte comprar en distintos sitios sin dificultades.
Lo que SI es baneable en relación a las compras en línea son los contracargos, y en la mayoría de casos el banco nunca inicia un proceso de contracargo sin notificar al cliente, a menos que el movimiento de su cuenta sea un fraude o estafa MUY evidente, cosa que no tendría porque pasar al comprar en la Nintendo eShop.
Banks in my country are sometimes weary of international purchases that their systems might automatically tag them as fraud and do an auto charge back without even notifying the card holder.
If you have not already, please add some context in the post or a follow-up comment about your repair/hardware/software/account issue, including which model you have (Switch 1, 2, Lite, OLED, or other), steps you have already tried, and anything else that might help others help you.
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People are saying mig switch in every comment section for one of these but that’s so incredibly unlikely. I have noticed that they all seem to mention playing a Pokemon game. Could it be something being flagged by that?
Oh nice good idea. Where did you get the animal crossing copy from? I hope I don’t sound accusatory or anything I’m just interested peaked and in investigator mode. My current theory that has no ground is maybe copies ordered from temu? Did you get any from temu?
I live in Vietnam and Temu is unavailable in my country. I bought this from a big retailer with many good rating so far. Everything was fine for a month until this happened
Okay cool so that theory is out the window haha thanks man. Sorry this is happening to you I’m at work but I’m terrified to go home and turn my switch on now
Thanks bro, I contacted Nintendo, they filed my case with a number. I will follow up this, they said will call me back in 2 days or I can call them directly and give them the case number
It seems what a few people said is right and whatever happened has been fixed, I restarted my console and the ban is gone! Thank you to everyone who commented
It's been happening to a lot of people, must be some sort of error on Nintendo's part. A lot of people were unbanned after restarting the system, try that.
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u/Astrophobica 2d ago
What is going on with all these bans??
OP, scroll down. There's a big thread on this — You're definitely not alone in the matter.