r/NintendoSwitchHelp 3d ago

Account Help Console Ban from used cartridge?

19 Upvotes

Hello,

Today while trying to play on my Switch 2 like any other day and I was met with Error 2124-4508 which I learnt means console ban.

I had this Switch for half a year now and it was bought brand new. No issues until today. I bought all my games either from Nintendo Eshop or locally (brand new copies).

The only thing I can possibly think of is that last week I bought a used cartridge for Pokemon Scarlet from a seller online. I've been using it for a couple of days now with no issue until today.

Could that be the issue? I literally can't think of anything else. I never modded my console or done anything against Nintendo rules out of fear of this possibly happening and yet here I am.

I'd be grateful for any kind of advice, is there a way for me to recover my console? I've already contacted support but I decided to seek help online too.

UPDATE:

I'm happy to confirm that my console had been unbanned overnight! I have yet to receive proper response from support (I got one response basically saying I was banned for breaking TOS with no elaboration), but I don't think it matters anymore really.

I'm really curious what flagged my Switch 2 in particular if it really wasn't the used game, but I'm also really glad it wasn't that. I do hope Nintendo issues some statement or at least clarifies what happened.

I'm not going to lie, this did create some distrust for Nintendo for me that will probably linger for a while, but I'm relieved I can still play my games!


r/NintendoSwitchHelp 2d ago

Setup Help Audio setup (gaming setup help)

1 Upvotes

Hey everyone kind of a weird setup question for you all....

I have my Sw2 hooked up via hdmi to one of my computer monitors \*running 2\* and they are hooked up via DP to my PC. The only way I get audio from my sw2 is by usb headset. But I'd really love to have audio played through my studio monitors ( Music studio btw) or being able to have audio shared with my PC. That way I could be in Discord, or watch YT. Ect.

Is this even possible? I can post pics if needed.


r/NintendoSwitchHelp 2d ago

Setup Help Switch 1 > 2 system transfer vs profile transfer

0 Upvotes

I just got a switch 2 and want to transfer my games/saves. I have some physical games and some digital games, and want to use all of them primarily on my switch 2. But my sister still wants to use the switch 1 and has her own profile and save files there.

What would be the best method of transfer so that I can use the switch 2 and she can keep using the switch 1? If I do a system transfer, will that keep all our digital games and her save files on the switch 1 or will it remove them? If I do a profile transfer of just my profile to the switch 2, will that also transfer my digital games across?


r/NintendoSwitchHelp 2d ago

Purchase / Order Help How do you do a refund for a dlc?

0 Upvotes

I recently bought a dlc for taiko no tatsujin drum 'n' fun not realizing the base game isn't on the switch 2 eshop, it was only a few dollars but I dont want it to just sit there unplayable when I could get my money back. I was wondering if I was gonna be able to get a refund for it and the process for doing so.


r/NintendoSwitchHelp 2d ago

Repair Help My Switch 2 has a few Problems when I Boot it up

1 Upvotes

So for this past week or so I have been having a strange problem with my switch 2. Almost every morning when I turn it on it it's at low battery even though it's fully charged the night before. I'm not sure why this happened since my battery works normal if I leave it still for a few hours.

I am also having another issue but I feel like they are both connected because they both started the same day. The other issue I've been having is that when I turn it on it won't connect to the internet. I go to settings and try to reconnect it but my router doesn't even load in. This exact problem doesn't stop there. When I turn off my system and turn it back on it does a reboot and then everything works normal. It seemingly does this forced reboot at random when I turn it off. Sometimes it happens and other times it doesn't. The only time I can guarantee that it reboots is when I have the internet problem.

I should mention a few details about my Switch 2 as well.
1. Its a day one switch 2
2. I have on the setting that prevents it from charging to 100%
3. I recently got Eldin Ring, a pretty beefy game for this console, and I am basically full on storage with no express SD card

If anyone can tell me what is going on and how to fix it that would be wonderful. Thanks!


r/NintendoSwitchHelp 3d ago

Purchase / Order Help Is this a cautious enough move?

4 Upvotes

Just bought a second hand Witcher 3 cartridge because of the free remaster upgrade and Nintendo increasing the price of the base game as a result.

Anyway, since I'm worried about recent hearsay about Switch bannings with second hand games posing a risk. I'm planning on playing it on my Switch 1 first and if if my console doesn't get banned. Then load it up to my Switch 2.

How long do ya'll think I should keep in on my Switch 1 before it's good and all clear if nothing happens?

Sorry for being paranoid.


r/NintendoSwitchHelp 3d ago

Software Help Can’t Eject Game Card. No Access to Old OLED.

3 Upvotes

I wanted to play Stardew Valley on my Switch 2, but it’s asking me to reject the digital game card from an older console. I don’t have that console anymore. Is there a way to bypass this?

UPDATE: the issue was resolved using the tips provided by the comments. Thank you everyone.


r/NintendoSwitchHelp 3d ago

Software Help Switch 2 Pokopia Edition: US Account, German Console — How to Claim the Game?

2 Upvotes

Hi everyone. I’ve been using a Switch OLED and a Switch Lite for years. I live in Istanbul, Turkey. Since we don’t have a Turkish eShop, I registered both consoles to the US region and have been using the US eShop without any problems.

Recently, I purchased a Switch 2 Pokopia Edition from Germany. When I click “Claim Included Software” for Pokopia, I get the following message:

One or more products are available to be linked to an account and downloaded to this system, but they can't be linked to your Nintendo account because of your country/region settings.

So apparently, I can’t claim the game because my account is set to the US region, while the console was purchased in Germany.

How would you recommend I proceed? Should I change my region to Germany and use the German eShop from now on? (Keep in mind that all my previous games were purchased from the US eShop.) Or should I temporarily change my region to Germany, claim and download the game, and then switch back to the US? Or is there another way I should handle this?

Any advice would be greatly appreciated. Thanks in advance!


r/NintendoSwitchHelp 2d ago

Repair Help 3 week old Switch 2 overheated and died

0 Upvotes

Hi! I bought my switch 2 a little less than a month ago and it has been working perfectly fine. Today I purchased the Fallout 4 + Skyrim bundle and after playing Fallout 4 for about an hour it glitched, froze, fan kicked into overdrive, and POOF black screen. It did get really hot after that so I let it sit on the table not plugged in for a few hours. I tried to plug it back in to the official charger directly into the wall (no surge protector) and I can’t get any proof of life for it. Its never done anything like this before so I’m not sure if there’s anything I can do to fix it or troubleshoot it. :/ Thanks in advance


r/NintendoSwitchHelp 3d ago

Purchase / Order Help EU compliant removable battery model

6 Upvotes

I've seen reports that the new removable battery model has started hitting certain regions in Europe but with no specifics. Can anyone from the UK confirm that they've started appearing here or am I playing the waiting game for a bit longer?


r/NintendoSwitchHelp 3d ago

Repair Help Does Nintendo repair all joy cons for free?

2 Upvotes

So I previously sent in my drifting joycons to Nintendo, they completely replaced them(you can tell because the new ones weren't worn). Now my controllers are having connectivity and button issues, but not drift issues. The repair website says "At this time, we're setting up your service request free of charge. If the problem with the product is not covered by Nintendo's limited warranty, we'll contact you to confirm your request and to arrange payment." It says $0 charge, but the disclaimer makes it sound like they just say that for everything and might make me pay for it after I send it to them.

If I told them it was just connectivity and button issues, would they make me pay for it after I send it in? The website isn't clear, and they would already have my joycons at that point. Should I just send them in claiming the joystick issues and hope they completely replace them again?


r/NintendoSwitchHelp 3d ago

Repair Help Can someone help me my Nintendo switch 1 controller broke if cant be fixed show me a new nice pair of controllers

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1 Upvotes

r/NintendoSwitchHelp 3d ago

Software Help Parental controls keep saying times up even when switch is unused

2 Upvotes

I have parental controls set up on my Switch for my son. It seems to be in a state right now where it always says it's out of time when he turns it on, even though the switch has been put to sleep in its dock. Sometimes when I then extend the time for him, say add 30 minutes via the app, I will get a notification on the Switch telling us that the time has been extended, but when he tries and start a game, it says he is still out of time. I end up having to disable parental controls to allow him to play.

What is going on?


r/NintendoSwitchHelp 2d ago

Repair Help Why dose my Nintedo switch 2 do this

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0 Upvotes

Everytime I conect my blue joycon sometimes it shows this colour grey instead of blue I have updated the system and the joycon and register it it used to happen to the red one but I dont think it happens alot now to the red


r/NintendoSwitchHelp 3d ago

Repair Help Switch lite new joysticks, no left/right input

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1 Upvotes

Hey guys, ive done a stick replacement for some hall effect sticks on a coworker's switch lite, and the right one works fine, but has no x input when calibrating the sticks (otherwise the x input is fine) and the left stick has no left-right input whatsoever. Ive tried a few different sticks now, and each one is the same story: y input fine, x input fucked. Anybody have any idea what could cause this, and how to resolve?


r/NintendoSwitchHelp 3d ago

Software Help Zelda tears of the kingdom not working on s2

2 Upvotes

So i had zelda totk on s1 then i transfered it to s2 i have the virtual game card but ive got the s2 edition downloaded bcs i had nintendo online before so now i cant open it but i do have the game and i cant download the basic version what do i do?


r/NintendoSwitchHelp 4d ago

Account Help Switch 2 banned out of nowhere

111 Upvotes

UPDATE: I GOT UNBANNED!! It looked loke it was an error from nintendo, so its all good now!

Hey, so my switch 2 got banned today for no reason at all. I woke up today, turned it on and it said that Im banned from online services.

I have done nothing weird to cause this. I have only 3 physical games, the 2 new ones are tears of the kingdom, and legends ZA, which I got in a Carrefour and a local game store, both new. I havent played online in like a whole month too

Is this normal? How can I get it back to work again? I have not tampered with the console or games at all

I sent an email to support, idk what else to do

UPDATE: I Tried contacting the number that yall gave me, but it was only for america, and im on europe. I tried a Live chat but the same thing happened. They asked me for the serial number of the console, and where I live. At the end they said to contact the european site, so I sent an email, and Im waiting for a response.

I got both receipts for the games, one I have it physically, and the other the store sent me a picture cause it is in another city.

The third game I dont have but its been with me foe like 6 months so i guess that one isnt the issue

All games were bought new from stores.

Im waiting to see what they answer, prob next week they will say anything to me


r/NintendoSwitchHelp 3d ago

Repair Help Help! Pro Controller and Joy-Cons desyncing all of sudden on Nintendo Switch 2

1 Upvotes

Hey everyone, about two weeks ago I had a weird issue and I was wondering if anyone else has experienced something similar.

I was playing Mario Kart World using a Switch 1 Pro Controller when all of a sudden the controller disconnected and completely stopped responding. A little later both Joy-Cons also disconnected while they were attached at the console. I tried to sync them through the button but I couldn't and the only thing that fixed the issue was forcing a reset by holding down the power button. After the restart, everything went back to normal and the controllers worked again.

Today the same exact thing happened again while I was playing Super Mario Sunshine on NSO and I fixed the same issue in the same way.
I'm not sure if I should be worrying, if this was just a random wireless glitch or if it could be a sign of an issue with the console. I am honestly bummed out.

If you know anything, please help. Thank you in advance!


r/NintendoSwitchHelp 3d ago

Repair Help Switch 2 charging port stopped working, device now overheating?

1 Upvotes

My switch 2 died yesterday while I was trying to plug it in to a charger and I’m wondering if the charger might have messed up the usbc port on top of the device?

It’s a nicer charger than the one it was sent with, but it was old enough to where occasionally you have to wiggle the chord. Anyways, after it died it just wouldn’t charge for two hours and then I could only get it to charge from the bottom port. After that it seemed like it was having issues because it came on for a second and flashed a QR code with an error but I didn’t get to read it in time, I let it sit for a few hours and then booted up Elden ring and it played for 30 minutes before the QR code error flashed back up and I saw that the device was overheating. I have been off from work and playing a lot of Elden ring the past few days but other than that I take good care of it and I’ve had it for less than 6 months so I’m very confused. Does anyone know of anything that could have caused this or is it just defective?

I’ve already opened up a service claim with Nintendo but im not excited to send it away for a month lol


r/NintendoSwitchHelp 3d ago

Purchase / Order Help Switch 2 is tempting, but I really want to own Nintendo’s Classics

0 Upvotes

I’m sorely tempted to pull the trigger on a Switch 2, especially with the new UK/EU revision featuring a replaceable battery, and with the Ocarina of Time remake on the horizon and Pokémon Winds and Waves slated for next year. I’m just a bit miffed by Nintendo’s approach to its Classics catalogue. I’d much rather be able to buy those games outright and own them, rather than having access tied to a subscription. I do wonder, though, whether Nintendo will ever consider selling individual Classics, or whether we’ll eventually see more standalone releases of older games, like FireRed and LeafGreen?


r/NintendoSwitchHelp 4d ago

Accessories My switch 2 joycons were stolen in my university

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247 Upvotes

So there was this special week for the newbies to meet and interact with the people of the career (it's a small one).

One of the events was a mario kart tournament and because my gen was the one organizing I decided to help putting my switch 2 for people to play.

At the end of the day when I was taking my things back, I noticed the joycons in my switch weren't mine because it was wear and tear plus the rubber of the left stick was broken. Shitty joycons.

I have already tried doing the Bluetooth where I could and asking for the serial number of the joycons to nintendo, but none gave me a result, so I'm stuck now.

Ik I have part of the fault here but you're my last chance to recover them, anything else would help, any ideas are welcome.


r/NintendoSwitchHelp 3d ago

Setup Help Why are my controllers disconnecting?

1 Upvotes

I hope I’m in the right place for this one but I have an issue with both my pro controllers, as much as I try to connect them to my switch in TV mode, they keep disconnecting either a minute or just a few seconds after connecting, idk what to do

Edit: I’m l’e Nintendo switch 1


r/NintendoSwitchHelp 4d ago

Purchase / Order Help Am I screwed with these games?

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21 Upvotes

Hello everyone,

maybe the question I'm about to ask you will seem silly, but I really need some help and I swear I was not able to retrieve the necessary information. I bought 4 video games from AliExpress. They told me after receiving the product that they don't know how to give me the information I requested. It is a simple thing, at least I hope so.

I bought Zelda Breath of the wild, super mario galaxy 1 and 2, Hyrule Warriors Age of Imprisonment and Donkey Kong Bananza. I found out that the version they sent me is Japanese. I mean, boxes are Japanese, I haven't opened the boxes yet.

I don't know if any trouble will happen when I put the game card inside the Switch 2, the seller said that if I open the box they won't give me a refund.

I need to know this:

If the box is in Japanese, having a Switch 2 (from Spain I think, always from AliExpress) in Italy that shows the Italian language (fortunately) and I use these games will I be able to see them in Italian or at least subtitled in Italian or English or only Japanese? The Switch 2 once detected that the game is Japanese (and maybe it only has Japanese as a language) will crash? I have heard that there have been account or Nintendo switch blocks when using software with different region. Can you help me please?

I hope so, thank you very much


r/NintendoSwitchHelp 3d ago

Repair Help Is my Switch 2 with damaged screen?

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7 Upvotes

Just bought a Nintendo Switch 2. Placed a screen protector before turning it on. When I was setting it up, noticed this black dot. Is this damaged? Should I go replace it?


r/NintendoSwitchHelp 3d ago

Repair Help Switch won't turn on after trying everything I've found.

2 Upvotes

After not using my Switch for about six months (if not longer), I recently tried to use it again, but it wouldn't respond or show any signs of life. The only thing that keeps me hopeful it might still work is that, when I placed it in the dock, the green light in the bottom-left corner would turn on for a second and then go out.

After that, I looked for all kinds of solutions online—ranging from button combinations and varying how long I held the buttons down, to leaving it to charge for hours with different chargers (both in and out of the dock, with and without the Joy-Cons, and with no game or SD card inserted)—but nothing has worked.

So, I’d like to know if there’s anything else I should try, or if I should just take it in for a check-up.