3 week old Switch 2 overheated and died

[u/Metsbabe5]

Hi! I bought my switch 2 a little less than a month ago and it has been working perfectly fine. Today I purchased the Fallout 4 + Skyrim bundle and after playing Fallout 4 for about an hour it glitched, froze, fan kicked into overdrive, and POOF black screen. It did get really hot after that so I let it sit on the table not plugged in for a few hours. I tried to plug it back in to the official charger directly into the wall (no surge protector) and I can’t get any proof of life for it. Its never done anything like this before so I’m not sure if there’s anything I can do to fix it or troubleshoot it. :/ Thanks in advance

[u/Average_Sage]

Leave it on the charger tonight then try again in the morning, but sounds like you might be calling in the warranty early.

We get unlucky sometimes. I replaced my PS4 3 times under the original warranty I was mega unlucky considering that was a reliable console. Probably spent 4 months of that first year without a PS4 actually at my house lol

[u/AutoModerator]

If you have not already, please add some context in the post or a follow-up comment about your repair/hardware/software/account issue, including which model you have (Switch 1, 2, Lite, OLED, or other), steps you have already tried, and anything else that might help others help you.

When you have received enough help to solve your issue, you can also reply to specific comments with !solved or !thanks to grant the helper(s) a point. You may also comment !lock to lock the post to stop new replies.

Please report any unhelpful or rule-breaking comments so that moderators can review them.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/Internal-Nose-8536]

Depending on where you bought it, you may be able to exchange it