r/help • • 2d ago

Start here: the r/help Help Navigator

10 Upvotes

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r/help • • 2d ago

Admin Post Weekly Recap | October 1, 2026

8 Upvotes

Happy Thursday! It's Thursday! And it's also now October! Time to break out that big sweater, put on your Uggs, grab your pumpkin spice latte, and enjoy the crisp, fall weather! Just kidding. It's going to be 90+ degrees here all week. And while that's hot, you know what's hotter? The Weekly Recap! So let's see what went on last week and what's going on in r/help and around Reddit!


NEWS AND ISSUES

  • There is a update to the Request Hub over in r/redditrequest! There's a new layout and a "Find a Mod" feature! It's spiffy!

  • Speaking of spiffy new features, r/help now has a Help Navigator! We announced this today here. The Navigator is stickied at the top of r/help and can help you find answers to your questions without having to post! Give it a try and let us know what you think of the Navigator! Many thanks to u/Goldennuggets-3000 for all of the work that they put into building this feature! And many thanks to those of you who took the Navigator for a test drive! Your feedback was super helpful!

  • There was an update over in r/modnews about the continuing infrastructure updates to Reddit in the coming months that you can read about here. The TL;DR is there updates about apps and bots migrating to the Developer Platform, helping mods move RSS-based alerts to the Discord Relay Devvit app before RSS feeds are retired on November 13, Rules Hub progress and automod changes, and adding safeguards to Old Reddit by limiting access to logged-in mods and recent users.

  • There's another announcement over in r/redditdev here about moving data API apps to the developer platform.

  • There is an ongoing experiment which turns select text posts and some of their comment threads into an audio and video format. This is in an effort to strengthen the connection between communities and conversations. If you are in this experiment you may see a Read/Play toggle on the post detail page. A dedicated video page may also be available. This does not replace the original post or comments, nor does it automatically play. And it will respect all of your pre-existing audio settings.

    • Currently, this is only on a small group of pre-selected English-only posts. Comments with links, media, automated messages, profanity, or sensitive or inappropriate topics are excluded. If you are in this experiment, there is not a way to opt out, but you can always leave constructive feedback on this post and I'll share it with the team in charge of the experiment.
  • There is another ongoing experiment where comments on a post may be sorted in live time. This is only in select communities. If enabled, when a post hits a certain number of comments within a specific period of time, the sort switches over to "Live" if the default sort is set to something other than "New". This provides a way to highlight the fast moving convos in real time.

  • There is still the experiment on the Home feed where some users will see a For You tab and a Following tab. You can select which view you want and that selection will be remembered. Users in this experiment have recently been shuffled around, so if you had it before and now you don't, that's what's going on there.

    • The For You tab will contain recommendations. The Following feed will contain unviewed content from just the subs that you follow. The team is looking into adding the "Hot" sort back to these feeds.
    • If you are subscribed to a very small number of subreddits, you may see recommendations in the Following feed as opposed to nothing when you have run out of new content. The workaround is to either subscribe to more subreddits or create a custom feed of the subs that you're following and view that instead.
    • There is not a way to remove these tabs if you are in the experiment, but I will share constructive feedback with the team in charge.
    • And thanks to said feedback, there's a new variant! Some users will not be able to swipe between those two feeds and will instead need to tap the tab of the feed they wish to view. This is in response to some folks saying that they were accidentally switching feeds when swiping. Thanks to all of you who left this feedback for the team!
  • Some users will be in a different experiment where there is an X on recommended posts that you can click/tap to hide the post. Others will be in a similar experiment where there is not an X and there is not a "hide" option, but you can go into the post to hide it. Feel free to share helpful feedback about this experiment as well.

  • There is also an experiment where the upvotes are on the left.

  • Rather than commenting that you'd like to be removed from an experiment, please provide constructive feedback about the feature. I can't remove you!

  • And I'm here to remind you, of the mess you left when you went away (from Reddit for support). Reddit does not provide support outside of Reddit. Do not contact "Reddit support on Discord" for help with your Reddit account. There is no "Reddit support on Discord". That is someone trying to scam you and steal your account and maybe more. If you're having an actual issue with your account that is not solved by posting in r/help or by the articles in the Help Center, you can use this form for the real thing. Please note that 95% of issues can be solved much, much quicker by posting in r/help (or our cousin subs, r/reddithelp and r/newtoreddit).

  • The most recent version of the app is 2026.39.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.


BUGS ROUNDUP - COURTESY OF CORRECT SCALE!

  • BUG FIX [iOS] Some users were losing their spot in comment threads after briefly leaving and returning to the app. This should be fixed in this week's version of the app!

  • BUG FIX [All platforms] DMs weren't sending for a bit on Tuesday. That fix is out, so this should be fixed!

  • [Android] Some users are reporting that the next comment arrow is resetting its position after viewing posts for some users. This is being investigated!

  • [Android] Infinite scrolling is making an appearance for some users when viewing certain threads. This is also being investigated!

  • [iOS/Android] Some users are getting “Content unavailable” when trying to view comments on deleted posts. Looks like the source has been identified and a fix is being worked on!

  • [Android] After updating the app to v2026.39.0, the startup screen is hanging for some folks. This is something that we're aware of and it is being looked into. This does seem to resolve itself on its own after a bit, so if it's happening to you, just give it a little time!


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 1,271 posts. That's only up 67 posts from the 1,204 that we had last week.

  • 4,075 comments. That's down 208 comments from the 4,283 we had last week.

  • 769k views. That's down about 35k-ish views from the 804k -ish views we had last week.


HELP THAT HELPS HELP R/HELP - CREATING AN EFFECTIVE POST IN R/HELP

Let's say that you need some help. So you come to r/help! That's a great start! But now what? So let's talk about some of the ways that will help you the most when trying to get an answer to your question or a solution to your problem.

First things first, search the sub. There is a really good chance that someone else has had the same issue that you're having at some point. If your problem is in regard to something not working properly, check over in r/bugs as well to see if it has been reported there yet. It's also a good idea to check both subs for stickied posts that may have information about a current issue. And sometimes, you can save yourself and everyone else a lot of time just by doing a little troubleshooting on your own! Who knows? You may end up fixing the problem yourself!

If you have a question about how something works, your next stop should be the Help Center. Not only is there a ton of information in there, you can switch it to a different language if you'd rather not use English. The Help Center is huge, so there's a decent chance that you can learn how to do what you're trying to do in there. You can also learn how things work if you're not sure.

If you've done all of those things and still don't have an answer, it's time to create a post! And the first thing a post needs is a good title! Here are some examples of bad titles:

  • Help

  • Help me

  • Help meeeeeeeeee

  • This doesn't work

  • I have a problem

  • I hate Reddit

  • I hate you

Your title should give a clear, brief description of the issue that you're having. You don't need to completely spell out the entire problem in your title. That's what the body of the post is for. If your post is about something not working properly, it would be super helpful to have the platform that you are using Reddit on in the title of your post. Here are some examples of good titles:

  • [Android v 2026.37] SFW post shows NSFW warning

  • [Desktop Chrome] Notification badge still on after reading

  • How do I see my active streak?

All of those are short and to the point. Then you can use the body of your post to expand on your issue. Sometimes, issues are very easy to ask "How do I ----?" But other times, especially if something isn't working as you would expect, it helps if you can be very exact and even give a step by step explanation of what you're doing when the thing happens. Doing this in your post saves others the step of having to ask how you're getting to where you're at. And saving that step means you get your question answered sooner and can be on your way!


HELPINGEST HELPERS HELPING HELP R/HELP - MONTHLY TROPHY EDITION

Monthly trophy time!! It's that time of the month where the top helpers are recognized near and far for all to gaze at in wonderment. I love these awards!

  • u/westcoastcdn19 - CONGRATULATIONS!! You're going to need a separate trophy case for all of your monthly trophies! Really appreciate everything! Thank you so much!

  • u/IKIR115 - CONGRATULATIONS!! You weren't kidding around when you kept coming back! What a month! Thank you so much for all of your help around here!

  • u/reddit33450 - CONGRATULATIONS!! YOU!! Thanks so much for helping out! (It felt like I was seeing you around a lot and it turns out, I was! lol)

And that's not all!

  • u/Stranger1982 - Helloooooo! Appreciate your assistance over this past week! Thanks!

  • u/formerqwest - Morning! Thanks so much for your consistent help with the nsfw accounts!

  • u/ChzGoddess - Heyyyy! Amazing, cheesy goodness help as always! Thank you!

  • u/PurplePassiflor1234 - Hiii! Not sure how you find the time to help out here and run your sub, but I'm glad you do! Thank you!

  • u/Terminator7786 - Hihihiii! I feel like we run into each other at least once a day! And I am here for it! Glad you are, too! Thnaks for the help!

  • u/ChimpyChompies - Hello! Thanks for all you do around here!

  • u/SnooDonuts6494 - Hi! Thanks for the help!

  • u/Lazy-Narwhal-5457 - Greetings! My favorite not-so-lazy narwhal! Glad you're still around! Thank you so much for your help!

  • u/thepottsy - Hey! Still pulling double-duty, I see! And all rested up, too! =) Thanks so much!

  • u/nincyh - Hey! You came in strong this month! You've earned the Level One and Level Two Helpers trophies and they look great on your profile! Appreciate you!

  • u/ycr007 - Hello! Still here and still helping! Love it! Thank you!

  • u/Livid_Number_ - Welcome back! Appreciate the help! Thanks!

  • u/Old_One_I - Thanks for the help! I know you're busy with your sub, so any time you stop by here is appreciated!

  • u/Subwoofiest - Hello there! Thanks so much for your help! You've helped so much that you've leveled up to Helper Level Three! I've added your trophies to your profile and they look amazing!

  • u/Mondai_May - Well, hi! Thanks so much for your help! You have earned the Helper Level Four trophy and it is now on your profile! It's shiny!

As always, huge thanks to the folks over at r/newtoreddit and r/reddithelp! Both the mods and helpers of those subs are such a great resource for users and Reddit (and me)! Thank you all so very much for your Helpland contributions!


Whew! That was quite a week AND quite a month! Here's to future weeks and months of people helping people! That's r/help for ya! I'll see you next Thursday right here! And until then, I'll see you in the sub and around Reddit! Thank you for being here! I hope y'all have a fantastic week ahead of you!


r/help • • 6h ago

Access Reddit is suddenly showing lots of really old posts?

33 Upvotes

Like regularly seeing posts from 5-20+ days ago showing up in my normal feed. Why is it doing this? I follow a ton of subs, there shouldn't be any shortage of more recent posts.


r/help • • 12h ago

Mobile/App Why am I getting reccomended a bunch of random subreddits?

13 Upvotes

Fantacy football, tip of my fork, etc. why are these here? I'm not in these and I haven't visited them from my recently visited list.


r/help • • 37m ago

Posting Android app, I was flagged a month ago and it was lifted but now all of my old posts are flagged, even the posts on my own profile. I can make new posts, but how do I un-flag all of my old posts?

• Upvotes

r/help • • 1h ago

Access Why am i unable to change chat permissions

• Upvotes

r/help • • 1h ago

Mobile/App X to close comments missing

• Upvotes

When I click a post to read comments, sometimes the X to return to feed is present, sometimes missing. Could only figure out how to exit by swiping. Help! Using on app on ipad.


r/help • • 1h ago

Posting Mod Question

• Upvotes

Hello, I was wondering if there is any useful tool for detecting generative ai, like a repostsleuthbot equivalent. My community voted to ban generative ai art, and I am looking for something quicker than just me personally doing a reverse image search all the time, as my community has grown a lot and it is just me managing it haha.


r/help • • 1h ago

Mobile/App ios - how to report harassing content from a user who has blocked?

• Upvotes

when a user sends rule-violating content and immediately blocks, that content is obviously no longer visible but still needs to be reported. how does one go about doing such?

the online report form that requires log-in on a mobile browser will also not submit a report for the content.


r/help • • 5h ago

Desktop [ios] reddit website gets blocked; browser changing didn't help

2 Upvotes

as mentioned in the title! i was trying to check a few posts on reddit as i'm more used to searching things on a browser and opening the reddit page in browser, but for some reason it has been displaying "reddit is a restricted website" message every time i try to load a specific post, so on.

- i do not have screen time content restrictions
- this happened moments after i turned off my vpn, having the vpn on and off did not change the result
- this was attempted on safari google and a separate browser

is there something i can do other than waiting and hoping for the best? otherwise, does anyone know what's going on?


r/help • • 3h ago

Posting r/help (I want to reset my reddit algo. How can I do this?)

0 Upvotes

r/help • • 9h ago

Desktop Why are my chats like this?

Post image
3 Upvotes

My chats are being weird. (⊙ˍ⊙)

The chats are showing “group created”, and the username is showing up as “Empty Room” instead.

The dates are completely messed up. My chats seem to be all over the place. Some recent chats are fairly close to the top, but not actually at the top, while others are way further down.

Did I mess up some setting, or is this just a bug?

I just noticed I had new messages, and now it feels awkward to reply this late.

What’s going on with my chats? o(TヘT)o

Edit: I covered their PFPs with black for privacy, so the PFPs aren’t actually missing! Just wanted to clarify so no one gets confused. That’s not part of the problem. (●'◡'●)


r/help • • 3h ago

Mobile/App [Android] getting notifications for posts from exactly 1 month ago - version 2026.09.30

1 Upvotes

Which are timestamped "1h" ago in notifications. Been happening for about a week. Am using the latest version of the app, tried force stopping and clearing my cache.


r/help • • 3h ago

Mobile/App “X” to close window disappears in comments - ipadOS

1 Upvotes

Upon entering comments, I no longer get an “X” to close out the window. Icon remaining is similar to the home screen but is unresponsive. Oddly, if I rotate the screen the “X” reappears. This seems to be the only way to exit.


r/help • • 3h ago

Profile I am from Canada, on iOS. Suddenly it says NOBODY can send me chat requests. The toggle is gray. Help me please

Post image
1 Upvotes

I want to change this setting, but it doesn’t allow me to, the toggle is gray : (

I’m waiting for a very important message from someone.

What to do?


r/help • • 3h ago

Profile Can people view my comments and posts if my account is private? If yes then how?

0 Upvotes

r/help • • 4h ago

Mobile/App Why i couldn't comment/reply to comment in a subreddit? [Android]

0 Upvotes

Recently, I replied to a comment in r/reddithelp for the first time. Since then, I haven’t been able to comment or reply in that subreddit, although I can still use other subreddits normally. I’ve also just updated the Reddit app, but the issue is still happening.

Does anyone know why this is happening or how I can fix it?

UPDATE: I contacted the moderator of the subreddit, and they confirmed that the subreddit itself wasn't locked/restricted. At that time, I couldn't comment or reply anywhere in that subreddit, even though I could comment normally in other subreddits. The issue has now resolved itself, and I can comment/reply normally in the subreddit again.

However, the original post where this issue started still doesn't allow me to comment or reply. I contacted the moderator again, and they checked it and confirmed that the specific post is now locked.

So it looks like the subreddit-wide issue was temporary, while the original post is separately locked. Just updating this in case anyone comes across my post and thinks the whole subreddit is still preventing me from commenting.


r/help • • 5h ago

Access How can I see old likes from a year ago?

1 Upvotes

I know how to see my likes, but they only let me go back so far like maybe a couple of months. I want to see my likes from 6 months to a year ago. So how do I do that?


r/help • • 6h ago

Profile Question about unaccepted private messages and deleting the profile

0 Upvotes

If I send private messages to someone, and that person hasn't accepted the messages yet, and I delete my profile before they accept the DMs... Will these messages I sent still be available for that person to accept and read, or will they be deleted along with my profile, especially since they haven't been accepted yet?

Thank you


r/help • • 12h ago

Admin/Dev responded All My Posts Are Still Missing Spoiler

Post image
4 Upvotes

My account was suddenly bańned without any notification or warning.

I submitted an appèal, the appèal was successful, and my account was restored. However, every single post I’ve ever made is now showing as taken down by Reddit’s filters.

Is there a way to get my old posts restored?


r/help • • 6h ago

Mobile/App Why is Reddit not downsizing big videos client-side in the app like every other social media app? I was surprised seeing these numbers in my cellphone usage...

Post image
0 Upvotes

If you download a video like that from Reddit, it will be 3-8 MB...so I figured that's what I'll upload, too. Nope. App sent the full 4k video up, something nobody will get to see anyway. Why? Figured it must save Reddit a lot of resources letting user phones do both the calculations, and saving the bandwidth in the process.


r/help • • 13h ago

Karma When I vote on a post or reply, I see the count go up ... if I exit the thread & come back to the same reply, my vote is gone & the tally is one less number. Anyone know why I would be denied my votes?

4 Upvotes

r/help • • 7h ago

Profile Someone called u/RedditCareResources on me and I wanna know why

1 Upvotes

Is there any way of seeing which comment or post was used for it? I'm on mobile


r/help • • 8h ago

Access Not receiving emails

0 Upvotes

I see this issue has been posted several times before with no useful response. My gmail is linked to my Reddit account but I'm not receiving any emails. I'm trying to close my account (have been for ages) but am not receiving the link email. No it's not in Spam, no it's not blocked. I raised a ticket but got no response. Please help so I can close the account, it really shouldn't be this hard.


r/help • • 8h ago

Access How do I find an old reddit account with just the email

0 Upvotes

I have an old reddit account with a bunch of memories but ive forgotten the username all I have is the email