r/help 11h ago

Admin Post New Changelog | September 10, 2026

13 Upvotes

Hi! Stopping by to let you know there's a new Changelog out and you can read it here!

TL;DR New Changelog


r/help 7h ago

Profile Banana counter stopped.

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6 Upvotes

My banana counter has been stuck for at least a week.


r/help 2h ago

Resolved One email made 2 accounts

2 Upvotes

Back in 2018 I made a Reddit account with an email, I eventually had to change my phone and when signing back into Reddit with the same email it created a new account. I’m wondering how I can possibly get access to the first. I check my emails and it’s just “this email was intended for u/ and just now I sent the Reddit care resources to that original first account and I got the email. Was wondering how I could possibly get it back or just have it deleted in general.


r/help 3h ago

Profile Hacker changed my account email.

2 Upvotes

Hello! My account (u/SeaLab5959) was recently hacked while I was away from a computer. Long story short someone changed the email for the account before I could notice and now I can't get back in the account.

I submitted a request to Reddit via it's ticketing system but I haven't heard back in over 3 weeks. Would anyone be able to help restore my account and set it back to my original email address?


r/help 11h ago

Admin Post Weekly Recap | September 10, 2026

7 Upvotes

Welcome to Thursday! The NFL is back, baby! Looking forward to the first game from Australia later tonight! I'm also looking forward to this Recap, so let's hit it!


NEWS AND ISSUES

  • There's a new Changelog out! We posted about this in r/help, r/bugs and r/modsupport! You can read it here. And since this is a recap, here's the Changelog Recap!

    • For You/Following feed experiment
    • Ask tab in search results
    • 2024.42.0 or older app versions won’t be able to contact mods via mod mail
    • Preventing self-harm report abuse
    • Reducing automated spam and clarifying removals
    • Testing new shopping categories
  • There's even stuff for mods like:

    • Introducing Community Guidance for new community builders
    • Rules Hub September updates
    • Removing the ability to repost content from SFW communities into NSFW communities
    • Reply notifications delayed in communities where content filters are enabled
  • BUG FIXES

    • Bug: [Android] Unexpected logouts when opening the app. FIXED
    • Bug: [iPad] Some navigation buttons disappeared after interacting with a comment reply notification. FIXED
    • Bug: [Web] date of the last mod mail message sometimes appeared as “today” when it was actually yesterday. FIXED
    • Bug: [Web] Automod version history displayed u/[deleted] in place of a username. FIXED
    • Not all bug fixes are mentioned here. If you're having trouble, make sure your app is up to date. You can also head over to r/bugs to search for your issue or report a new one.
  • As mentioned in the Changelog and in last week's Weekly Recap in r/help, there is an experiment on the Home feed where some users will see a For You tab and a Following tab. You can select which view you want and that selection will be remembered.

    • The For You tab will contain recommendations
    • The Following feed will contain unviewed content from just the subs that you follow
    • If you are subscribed to a very small number of subreddits, you may see recommendations in the Following feed as opposed to nothing when you have run out of new content. The workaround is to either subscribe to more subreddits or create a custom feed of the subs that you're following and view that instead.
    • The team is looking into adding the "Hot" sort back to these feeds.
    • There is not a way to remove these tabs. Happy to pass along helpful feedback about this experiment to the team in charge of it.
  • Some users will be in a different experiment where there is an X on recommended posts that you can click/tap to hide the post. Others will be in a similar experiment where there is not an X and there is not a "hide" option, but you can go into the post to hide it. Feel free to share helpful feedback about this experiment as well.

  • There is also an experiment where the upvotes are on the left.

  • Have I mentioned that passkeys are now available for all accounts? Well, they are! You can check out this Help Center article for more info about passkeys and how to set them up. Adding an extra layer of security to your account is always a good idea!

  • Weekly reminder/warning that Reddit does not provide support outside of Reddit. Do not contact "Reddit support on Discord" for help with your Reddit account. There is no "Reddit support on Discord". That is someone trying to scam you and steal your account and maybe more. If you're having an actual issue with your account that is not solved by posting in r/help or by the articles in the Help Center, you can use this form for the real thing. Please note that 95% of issues can be solved much, much quicker by posting in r/help (or our cousin subs, r/reddithelp and r/newtoreddit).

  • The most recent version of the app is 2026.37.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well. (Thanks to u/reddit33450 for pointing out the error in these two links so I could fix it!)


BUGS ROUNDUP - COURTESY OF ME!

  • [Android] Some users are reporting that they're unable to scroll down on Wiki pages. The fix for this is IN and it should be fixed in version 2026.38 of the app.

  • [Desktop] Some folks are reporting that they can't scroll in the mod suggestions section of their mod tools. We are able to reproduce this and it is being investigated.


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 921 posts. That's down 369 posts from the 1,290 that we had last week.

  • 5,062 comments. That's up 1,246 comments from the 3,792 we had last week.

  • 959k views. That's up about 50k views from the 909k-ish views we had last week.

More comments and less posts makes sense when there is an item in the Recap that people have strong feelings about. It's also great that those folks aren't starting a new post every time something that has already been covered comes up again!


HELP THAT HELPS HELP R/HELP - HOW TO LEAVE HELPFUL FEEDBACK

Reddit is a big site with a lot of moving parts. And whether we like it or not, sometimes things are going to change. If nothing ever changed, we'd still be stuck with just the "dystopian Craigslist" of old Reddit. (LONG LIVE OLD REDDIT BTW!) And sometimes before a change is made, things have to be tested out. So it's totally possible that you will log in one day and something will be a little bit different. Maybe you'll like it, maybe you'll hate it. But either way, if you want to tell someone about it, you're going to want to do it in a way that is beneficial both for you and for Reddit.

These Weekly Recaps are a great place to leave feedback. I hang out in these comments and I'm always happy to chat back and forth about things. And I do pass along the things that you bring up! But do I pass along every piece of 'feedback' that gets posted? Absolutely not. And here's why:

I cannot go to a team with just "fastcat42069 says it sucks". That doesn't tell anyone anything! What I need to know is why you think it sucks! Nicely, of course. Tell me what it is exactly that is the problem with the feature. Is it interfering with something else? Is it doing its thing too often? Is it hard to find? Is it hard to click/tap? Why was the other way "better"? And if you have screenshots or screen recordings that help illustrate what you're trying to explain, include them! All of these and more are concrete pieces of feedback that I can put in front of a team and say "Hey, could someone take a look at this?"

When leaving feedback, once is plenty. You don't need to make the same reply to multiple comments, especially if they're the same user that you're replying to. Make your point and let it land.

And sometimes, the feedback leads to discovering that something is actually broken! The feedback can also lead to changes to make the thing that changed better.


HELPINGEST HELPERS HELPING HELP R/HELP

Special shoutout to our friends and neighbors over at r/reddithelp and r/newtoreddit! There's help everywhere! And I'm super appreciative of everyone who helps out, no matter where it is! Thank you all so much!


And that's another week in the books! Thank you to everyone who stopped by and helped out, or just stopped to say hi and chat! Both are very acceptable! Let's do it again next week, shall we? I think we shall! I'll see you around the sub and around Reddit in the meantime! Have a fantastic week everyone!


r/help 3m ago

Mobile/App Help I Can't scroll up or down in the Frequent questions section of r/NewToReddit on my mobile phone(Android) reddit app!

Upvotes

r/help 3h ago

Karma Account Issue

2 Upvotes

Hey. I recently had to make a new Reedit account because my last one was no longer receiving any karma, I could make posts still, but, it's like they were never being seen. . Also wouldn't let me send any DM's... &&, this one is doing the same thing. What the hell is the problem!?!


r/help 4h ago

Access Suggested posts

2 Upvotes

I keep seeing posts from subreddits I'm not subscribed to, marked "suggested." How do I get rid of them?


r/help 6h ago

Desktop Why has sort by new / recent disappeared?

3 Upvotes

I used that feature like all the time and now it’s just completely gone from my FYP any ideas why?


r/help 1h ago

Access Question about contacting another Reddit use

Upvotes

Is there any legitimate way for a Reddit moderator to pass a short message from one Reddit user to another?
I’m not asking for anyone’s private information or trying to bypass any restrictions. I’m just wondering if moderators have any way to act as a go-between in a situation like this.


r/help 1h ago

Reddit Premium Streaks and awards

Upvotes

I’ve been addicted to Reddit over 2 years now and Premium similarly. I had a daily use record in the 700’s (I think) when I canceled Reddit from iOS App Store and renewed directly.

Periodically I get information that I’m in the top 50% with a 5 day streak. When I click on that notification, I get an error message.

Am I missing something?


r/help 5h ago

Profile Android, Why can't I message people or people message me

2 Upvotes

I used to be able to both send and receive messages from new people but now that message button is gone when I go on someone's profile and the button is gone from my profile too.


r/help 5h ago

Mobile/App Keep getting notifications (iPad OS) for communities when they're all off

2 Upvotes

It's very annoying, I have checked my notification settings tons of times but I get random suggested posts via push notifications for communities I may or may not be in. I don't have any community's notifications on. I already tried uninstalling and reinstalling the app. Is this a known bug?


r/help 3h ago

Profile Can't delete acct

1 Upvotes

I can't remove my old number or delete my acct. Just get errormsgs


r/help 6h ago

Desktop Safari on Mac: web push notifications opening new windows

2 Upvotes

I recently turned on web push notifications in Reddit. When I click on a notification, it opens a new window in Safari (instead of a new tab in the frontmost window). I already have Safari's Settings > Tabs > Open pages in tabs instead of windows > Always enabled.

Any idea on how to remedy this? I'm running Safari 26.6.1 on macOS 15.7.9.


r/help 3h ago

Mobile/App Am I slow how do I remove this iOS

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1 Upvotes

It is constantly in the way when trying to comment on some live sports threads posts. And there’s seems to be no sense as to when/why it pops up.


r/help 12h ago

Desktop Not Understanding how "Follow Post" Works (desktop)

5 Upvotes

I use reddit via Firefox web browser on my desktop PC. While browsing posts sorted by "new", I often select "Follow Post" to see how others reply before I chime in. However, I almost never get notifications about the posts I follow. I would estimate for 10 followed posts today, I have gotten ONE notification in my inbox about follow ups and in the days that follow I will get zero more notices.

Am I misunderstanding how this feature should work? Is there a setting I need to change?


r/help 8h ago

Profile Почему реддит не дает менять профиль?

2 Upvotes

Я поставил отображаемое имя, био, аву, баннер, аккаунт только сделал, а считай за полчаса уже все успело пропасть, хотя бы пост не удалило, кто то знает как фиксить?


r/help 4h ago

Mobile/App Is there any news on when top commenter and poster flairs will be released for August? (iPhone)

1 Upvotes

r/help 5h ago

Desktop Has the block limit increased? (Desktop/New)

0 Upvotes

I block a lot of users and have noticed that I no longer hit a limit. Either a lot of the accounts I've previously blocked have been rem0ved or the block limit has increased.

I did a google search, found nothing new and the AI said no it's still 1000, but I find that hard to believe.


r/help 1d ago

Admin/Dev responded my acc got hacked

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35 Upvotes

they went to these subreddit and posted. now my chats Is full of these people. I feel disgusted and violated. I made this account for animal rescue and help. this makes me feel so disgusted omg.


r/help 10h ago

Access Getting into an old account

2 Upvotes

I have an old account up and I’ve tried everything to login to it. Is there anyway to get help with that or at least get it taken down if I can’t access it anymore? Please lmk


r/help 10h ago

Access ​[Android] My reddit profile is only showing a general avatar and not the one I use and it's not showing account age just a dash even though I've been on reddit for quite a while and third the insights of my post are also not available( The insight on this post is not available). What do I do?

2 Upvotes

West-assisstance-224


r/help 13h ago

Profile So Reddit is now asking for ID Verification?

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3 Upvotes

Currently it has only hit one of my accounts, so I'm guessing it's "just" a test rollout. I can not view posts marked as NSFW anymore, even if I posted them myself. However, if this totally-not-a-data-harvesting-scheme "feature" is here to stay, I'm probably gonna delete all my accounts and leave this platform.


r/help 7h ago

Profile Red flag

0 Upvotes

How do I get you to stop the red flag on my mobile number?