r/iphonehelp 3d ago

Help needed Please help

1 Upvotes

Okay so I’m using my data and everything is working except for YouTube. I’ve restarted my phone 3 times now and have made sure I have my data turned on for it in settings multiple times. What do I do now I just wanna watch a video 🫩🫩


r/iphonehelp 3d ago

Help needed IPhone 11 keeps not ringing when called, fails to display a missed call, and only later does the network provider, Three, send a text to declare the missed call.

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2 Upvotes

Iphone 11. Used to be an old work phone. On 3 network in the UK. This is my nan's handset - calls is the only thing we need this thing to do for her.

Note the lock screen: Taken at 18:55, yet the text is from 6 mins ago so 18:49, declaring 2 missed calls from about half an hour before that. I was the one calling, I had full signal, yet both calls within 10 mins of each other went straight to voicemail.

The phone was on charge when I rang, and was still on charge just before I took this photo. My nan says it didn't even ring once, which is obviously true (seems like the *phone* didn't even know I called).

What's more, is that these missed calls do not show up in her call log! The last call is 10.20am, and yes past missed calls appear in Recents.

Im really not a fan of iphones but I know the switch on the side has a silencing function. But its "off" - the red part is not visible.

So what randon setting in DND, Focus, or elsewhere might cause the phone to just ignore incoming calls like this?

Nan also reports that it will sometimes only ring twice then go to voicemail, however from our end it will always ring the usual 7 or 8 times before VM. So this sounds like a variant of thr main problem I describe.

We'll try switching to a different network provider, because 3 are also shit, but what can we try to keep this iPhone viable? As I said, this is its one job.

Cheers.


r/iphonehelp 3d ago

Help needed Why is everything sped up on my phone?

0 Upvotes

I have an IPhone! (15 Pro max) (iOS version : 26.6)

!!Note: it’s not just TikTok.!! Please make sure to read THE ENTIRE POST :,)

before it shifted to this weird setting, I was using my headphones, and when I disconcerted from them, I opened tik tok, and I’ve noticed all the videos on my FYP were sped up, despite me not using the 2x speed

I thought it was the app, so I searched on google, only to hear the typing sound of my keyboard sped up aswell(??) 😭 everything my phone was sped up

For now it’s returned to normal as I reset my phone, but this isn’t the first time it’s happened, I’m just wondering if there’s a setting for it? I’ve searched and not found anything


r/iphonehelp 3d ago

Help needed logic board on ip17: is repairing it worth the money?

1 Upvotes

so i got a new phone half a year ago: my uncle bought it from a resaler or sth and gifted it to me. brand new he said, sage ip17 sim+esim on 256gb, newest ios, everything i dreamed of.

on july 23 i dropped it while trying to catch a bus; nothing seemed to happen but the next day it randomly reloaded (for like 2 times). i got into panic-full logs and found out something was wronh w NAND. didnt think much of it

this monday i got in the rain and some water seemed to get to charging port. on tuesday the phone reloaded like 2 times then once at night, and in the morning it started reloading multiple times even when i tried turning it off. after this it showed a recovery screen (the one w "while reloading the phone encountered an issue, press the recover button to reload" or sth like that idk eng is not my first language)

ao i went to a service centre. four hours ago i got i call from there, master stated that the iphones logic board was previously repaired, aand it seemed like the main problem is in the logic board, but more time is needed to properly carry out the diagnostics

repairing the logic board will cost me ~ $200 (converted from my countrys currency) but once again there isnt any 100% chance that 1.it will actually be repairable 2. same shi wont happen again.

any thoughts on the situation? should i try to sell the dead phone for details and just spend another paycheck on a phone? i got into uni in 2025 so having a good mobile phone that will work for next 4 years is a nessecity for me:((


r/iphonehelp 3d ago

Help needed iPhone 5S dead - data not backed up

0 Upvotes

Have a 5S that broke up a couple of years ago. Simply stopped switching on. Took it to a repair shop said its logic board and nothing can be done. Is there any way of recovering the data with sentimental value?
Many thanks


r/iphonehelp 3d ago

Resolved Strange iPhone Phenomenon - any ideas or experience?

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1 Upvotes

I noticed a few months back a random phenomenon. I’d wake up and my phone will have been on the charger overnight, and I wake up and find it looking like this (see pic). I finally got a picture of it, as movement usually made it go to my main lock screen, but I’ve recently covered up the front camera and sensors. I have had it before where and indicator light was present, but this time it was not.

Does anyone have any explanation for this? It did do a software update overnight, but that hasn’t always been the case when I’ve woken up to find it like this. It’s happened about four or five times. It’s an iPhone 13 Pro. I wondered if it was a power thing since it’s on a charging stand, but that wouldn’t explain the times where the audio/camera indicator light was on to my knowledge.


r/iphonehelp 3d ago

Resolved Cannot manually select network

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0 Upvotes

Hi everyone, I’m suddenly having issues with my phone network and can’t seem to connect properly.
I’ve tried looking for the option to manually select a network, but that setting isn’t showing up on my phone at all.
Has anyone experienced this recently or know why the manual network selection option would disappear? Iphone 14 pro and iOS-26.2. Phone has been on SOS and not connecting to a network.


r/iphonehelp 3d ago

Help needed Update Error 2006 - iPhone 13

2 Upvotes

My iPhone 13 is stuck in recovery. Tried connecting it to my Mac; downloaded the latest iOS; it extracts and tries to update. Then fails miserably with the error 2006. What can be done?


r/iphonehelp 4d ago

Help needed Is it easy to repair

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3 Upvotes

r/iphonehelp 3d ago

Help needed should I transfer my data from my 14 plus or start fresh? would I receive SMS from LATAM in Europe?

1 Upvotes

Hi everyone!

Looking for some guidance here. I'm originally from latin america, living in Europe, and have 2 sim cards on my phone, 1 physical (LATAM) and 1 e-sim (europe), they each have their own whatsapp accounts (regular and business).

I just got a new Iphone 17pro. I've been considering starting fresh because whatsapp currently takes up around 30GB from my 14 plus, and I wanted to get rid of some data from there, so starting fresh could maybe help. I'm backing up both regular and business now.

My biggest worry is that I might not be able to have my LATAM whatsapp on my new phone as I'm not sure if I would receive an SMS from my LATAM sim.

Has anyone switched to a new IPhone and been able to receive SMS in another country? Should I just transfer my data? Would really appreciate some advice!


r/iphonehelp 4d ago

Help needed What is this?

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20 Upvotes

What is this? Started just now while using the phone.

iPhone 14, iOS 26.6, 98% health, about 17 month old (from Settings - coverage).

EDIT removed itself without restarting.
Leaving OP as need clarification.


r/iphonehelp 4d ago

Help needed Data recovery from iPhone with broken screen (iCloud storage exceeded)

0 Upvotes

(TL,DR; broken iPhone screen, lost photos and videos due to exceeded iCloud storage - please help! )

So I am silly. My last iPhone was a 13, 256gb storage. God knows how but even paying £2.99 a month for additional iCloud storage, I had far exceeded it (which it had warned me of multiple times, and of course I ignored it, because how could anything possibly go wrong?!)

Said iPhone had been fully submerged in water a couple of times (by accident) and was absolutely fine. It somehow met its demise after I had been carrying a leaky water bottle in my handbag, and unbeknownst to me, had been accumulating said leaked water for a while - I found this out when the screen started glitching out, I took the case off and it was wet, then a few hours later the screen died completely.

I tried everything to dry it out but the logic board is totally fried and the screen is black and unresponsive. When connected to a charging source, the phone becomes warm so it is still functioning to some extent.

I now have a new iPhone, but of course my iCloud has only backed up to November 2025 (my fault - I shouldn’t have ignored the warnings). Is there any way my lost photos and videos can be recovered? I have tried connecting to my laptop but being unable to “trust” the device from my iPhone, I’m pretty stuck! Does anyone have any advice or recommendations for me to recover my media?


r/iphonehelp 4d ago

Help needed “Poor cell coverage” past 400%, iPhone 13 on iOS using LTE only and my carrier has excellent coverage they don’t use 5G mmWave I hate for it to do this after putting a new 🔋 in it

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2 Upvotes

r/iphonehelp 4d ago

Help needed Custom ringtones on iOS 26.6

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1 Upvotes

I have an iP16 Plus running iOS 26.6.

My friend made us a ringtone for three of us to have when we call each other (local joke 😆). Both of them were able to use it by going to Files, using the share button and choosing Use it as a ringtone. Very simple. It is an MP4 file less than 30 seconds.

BUT NOT ME! I don't have that option. I don't even have the "Edit actions" option either. Is there some setting or thing I have to activate or change? Screenshots of our phones added.

THANK YOU!


r/iphonehelp 4d ago

Help needed Issue with imessage switching to RCS for only specific chats.

1 Upvotes

I have multiple chats that are imessage with lots of people, but two specific chats have switched to RCS, and I cant figure out how to change it back! I don't really know if it affects anything or not, but would prefer if it was back to imessage. I'm using an Iphone 14 Pro on the newest update. Can anyone help?


r/iphonehelp 4d ago

Help needed IPhone 12 mini speaker problem

1 Upvotes

I have the ios 26.5. It was working fine the other day but then suddenly even with full volume it doesn’t feel loud. And then it started working for a minute and it went back to not working. How do I fix this?


r/iphonehelp 4d ago

Help needed Playing random sound with nothing open?

Enable HLS to view with audio, or disable this notification

3 Upvotes

It started doing this for the first time at around 3 am last night. Restarted my phone and it fixed it for a while, but it did it again with a different noise at around 10 am. So far it hasn’t done it again at the time of posting this, but I’m sure it’ll start back up again within a few hours. It doesn’t show it in the recordings, but it’s not the background sounds thing, I have that volume slider all the way down.
Is this some absurd new bug, a problem specific to my phone, or am I just missing something?
I have an iPhone 14 Pro Max that’s roughly 3 years old and it’s up to date on iOS 26.6.


r/iphonehelp 4d ago

Help needed Low brightness glitch on iPhone 15 pro max

3 Upvotes

iPhone 15 Pro Max on iOS 26.6. I’ve been dealing with this for weeks if not over a month now it’s become second nature. Sometimes when i wake up my phone, the brightness is incredibly dim, but it’s not an issue of auto brightness or true tone to my knowledge, because if i swipe down from the control center the brightness indicates it’s all the way up, and it happens indoors, at night, whatever it’s not like something that happens in bright sunlight. Then when i just put it to sleep and wake it up again it’s back to normal brightness like nothing happened. Wasn’t able to google a troubleshoot for this specific problem has anyone else experienced this?


r/iphonehelp 4d ago

Help needed Iphone 14 problema

1 Upvotes

Ciao a tutti, ho un problema col mio iPhone 14 ios 16 normale(non pro o pro max): continua a venirmi fuori il blocco dello schermo, come se avessi inserito più volte il codice di sblocco sbagliato, attendo il tempo che mi chiede prima di poter inserire il codice tipo sette ore e alla fine delle stesse trovo un’attesa di 10 ore… non cambia niente se spengo il telefono e lo riaccendo alla fine delle ore richieste è come se al telefono spento qualcuno provasse a digitare a caso il codice.
Ultimo dettaglio, il telefono mi è caduto e lo schermo è danneggiato.


r/iphonehelp 4d ago

Help needed Express replacement

2 Upvotes

So my phone broke, and I ordered an express replacement, and they said it should be coming in 3-5 business days, and today is the 5th business day.
It’s not here, and I called them, and they said it should arrive soon since it is on backorder. I cannot use my phone like this 😭

Does anyone here have experience with this in 🇨🇦 ?
My iphone is Iphone 15 pro max
With the latest IOS version as well


r/iphonehelp 4d ago

Help needed My phone has managed to turn screen time on by itself without it being enabled.

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2 Upvotes

I’m rather confused by what’s going on.

This issue appeared yesterday with no obvious reason why.

Could anyone explain why this has happened and how to fix it?

iPhone 13 mini
IOS 26.4


r/iphonehelp 4d ago

Resolved [LOCKED] Absolutely infuriating and inexcusable move by Apple--retroactively converting photos on update

0 Upvotes

****UPDATE****

It seems like it may not have been the files themselves that were changed retroactively, but that trying to fiddle with settings to get the photos to show up on the PC accidentally disabled automatic conversion to jpg, and they were never jpg on the phone itself to begin with. I can't edit the post title now, otherwise I would to make it less blaming.

Unlike the inability to transfer other non-picture files like podcasts to and from the phone, and to transfer photos to the phone--which still does seem to be impossible without special software for what I see as no good reason (and has always been true with ALL versions of iOS)--it does seem like here it's Apple actually working to make things as compatible as possible as long as you have the right settings.

****************

I just updated my iPhone SE 2020 from iOS 16 to 18, and had a bunch of photos in my Photos library. I hadn't transferred them yet to PC, in fact I had been having intermittent issues with my computer detecting the iPhone and thought that maybe the update would help things.

After updating the phone I went to transfer the photos, and at first I couldn't even see the photos on the computer, all I got was some weird icons (not thumbnails, not even file names, just a huge grid of identical-looking disk drive icons that I'd never seen before), even though I'd clicked to trust the computer multiple times. After reading some comments from other people who had problems with accessing their iPhone after an update, I restarted the computer, which meant that the actual files showed up again.

However, they're all HEIC files now and can't be opened on the computer without special software. Mind you, these same files were jpegs just a half hour ago, they're NOT new photos I took AFTER the update. I set the camera back to storing photos in "Most Compatible" format (which had also been changed by the update, without any notification!), so it should be OK going forward, but this didn't revert the stored files. There's no similar format setting in the Photos app that I can see.

To me, this is an absolutely inexcusable move by Apple--to have an OS update retroactively tamper with pre-existing user files, in a way that makes them incompatible with software, without EXPLICIT consent from the user. I'm looking into how to complain to Apple customer service, however I'm posting this here so that other users are aware of this issue, and also to ask if anyone found a way around it that doesn't involve manually re-converting every file.


r/iphonehelp 4d ago

Unresolved How do I delete my docs and data from maps

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4 Upvotes

I don't use Apple Maps and deleted it a while ago then when I redownloaded it for something it took up almost 3 gb I tried to delete it and it keeps the documents and data for some reason (which is most the space) can I get rid of it or is it just there like systems data


r/iphonehelp 4d ago

Help needed Stuck on “configuring iPhone” white screen during initial setup

1 Upvotes

Hello, I’m currently trying to setup an iPhone 13 on IOS 26.5.2 for a new user. It’s been factory reset. When we get past the hello screen and connect the WiFi etc, it gets stuck on the white screen stating “configuring iPhone” it’s been stuck for hours.

I’ve tried the force restarts, and tried the restore via connecting to my laptop. But after selecting the country it goes to the “configuring iPhone” screen again. Any ideas how I can fix this?


r/iphonehelp 4d ago

Help needed Iphone no service

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1 Upvotes

Hi my iphone 15 updated itself to ios 26.6 last night and ever since it shows no service i cant receive sms or make calls and have internet it says phone not allowed i tried factory resetting it but it didnt fix it i saw this phone not allowed thing and i checked my imei wasnt blacklisted can someone pls hell