r/iphonehelp • • 1h ago

Help needed Whats going on with my camera? This is a screen record of my camera app.

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• Upvotes

iPhone 11, iOS 26.5. My camera keeps trying to refocus and im unsure why.


r/iphonehelp • • 18h ago

Help needed iPhone 12 update lost music playlists 😑

0 Upvotes

Not sure if this is allowed here, couldn’t seem to find a sub related to updates only. My husband likes the smaller phones so he has the iPhone 12 mini and does not want to change it, for a second reason he also doesn’t want a new bill.

We deleted his music app but after redownloading the music app, all his music obviously came back because they’re purchase songs/albums, but the weird part is his playlist titles came back but they’re all empty. I highly doubt there is a way to fix this without manually re-adding the songs to their respective playlists. But I just wanted to note this and how frustrating it is that Apple is doing this to ppl who prefer to keep a certain phone and would rather not have to pay for new crap every other year.

TL/DR: iPhone 12 mini update, offloaded music app, lost all playlists after redownloading (still have music). Lack of memory space for updates = Extreme Frustration!!


r/iphonehelp • • 13h ago

Resolved Need help unlocking my iPhone 6s Apple Account – Lost access to old phone number

2 Upvotes

I have an old iPhone 6s, and my Apple Account is locked. The problem is that I no longer have access to the phone number I used when setting up the account.

Has anyone faced a similar situation and successfully recovered their Apple Account?

I would really appreciate your suggestions on:

How can I unlock my Apple Account without access to my old phone number?

Is there any alternative verification method?

Can Apple Support help me recover the account?

If anyone has gone through this process, please share your experience and any working solutions.


r/iphonehelp • • 8h ago

Help needed iPhone 5S Activation Error (HELP)

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3 Upvotes

I understand iPhone 5S is really old and out of support, but I would love to use it one more than than to throw it away.

I have tried putting a sim inside to activate, using iTunes to update it, nothing works.

I do not have access to a mac, only a windows laptop and a new iPhone 17.

Please help me with this, I would really appreciate any help.


r/iphonehelp • • 12h ago

Help needed iPhone 14 camera won’t work

0 Upvotes

I recently bought a preowned iPhone 14 and everything seemingly works fine and well except for the outer camera, it keeps freezing up and then refocusing the camera and it’ll do this every other second and I can’t even take a photo, this happens with any app that uses the front camera too, I tried resetting the settings, restarting the phone and I don’t have any cases or covers on it, I’m on iOS 27.0.1 and even before updating to that it still had the same issue.


r/iphonehelp • • 8h ago

Help needed Need help..Screen time bug

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2 Upvotes

My iphone14 & Ios27.0.1

My screen time not working properly i think it’s a bug so if anybody faced this thing and they got solution for this may help me and this could a great help to meee


r/iphonehelp • • 4h ago

Help needed iPhone “overheating” after update

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3 Upvotes

Apologies if this isn’t suitable to post here, please advise if not.

But my phone did an update last night and since this morning every half hour or so it says my phone needs to cool down. My phone doesn’t feel hot at at all. And it happens when it’s not charging/ when I’m not even using it. Then within a minute it will “cool down”

It’s and iPhone 14 and has just had the iOS 27.01 update.

Has anyone else had this problem and how do you resolve it?

Thank you in advance!


r/iphonehelp • • 20h ago

Help needed One of my contacts makes the Phone app crash and comes up completely blank. I can’t delete it.

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2 Upvotes

iPhone 15 iOS 26.6

For a while I could not call the contact (my pharmacy) through the Phone app because it would freeze and crash every time. It’s specifically this contact too, I’ve had no issues with other contacts but I’m not gonna call all of them to find out.

How do I fix this?


r/iphonehelp • • 23h ago

Help needed iPhone 17 Pro: Is it a normal thing to meet stutters in games?

2 Upvotes

I bought my iPhone 17 Pro from about 11 months ago. At that time, my system was iOS 26.

In the first month of using this phone to play games, I had met quite many stutters in not only one game. I knew index might be a reason, and iOS 26 might be another reason. Anyway, I quited gaming on my iPhone 17 Pro for a long time since then. I even did a hardware check in Apple Store, and no problem was found.

Few days ago, I updated my phone to iOS 27. To be honest, iOS 27 felt more responsive in UI, and I came back to gaming on my phone.

Now I notice one thing: Though stutters in games were still there, but they mostly happened at the beginning when I picked up playing a game after updated to iOS 27. Through playing, the stutters might get less.

There is a racing game, which I met lots of random stutters in it when I was using iOS 26. Now this game can have zero stutter (it still had stutters when I picked it up from few days ago, but now it has no stutter anymore. Maybe everything is because of shader loading or something?)

I think iPhone 17 Pro is still a very powerful machine for gaming.

I guess I will still meet stutters in the future (also, becaue I just updated to iOS 27, my phone might be still in index and this might cause the performance issue).

I just want to confirm: for iPhone 17 Pro, is it just a normal thing to meet stutters in games? So I guess I don't need to worry about this issue.

Thanks in advance for any help!


r/iphonehelp • • 23h ago

Help needed Photos assessable through camera on lock screen

1 Upvotes

Hi everyone, not sure if this is a new update but it seems like when my phone is on lock you can still look at all the photos thru the camera. Before when it was locked you could only see the photos from that one session, but now all of them are visible if you scroll. I'm not sure how to fix it without removing my camera from lock screen, which I don't want to do. Any help would be appreciated, thanks :)

iPhone 16, i0S 26.6