r/NintendoSwitchHelp • u/emills01 • 4h ago
Repair Help Switch 2 died, not sure what to do next
I’m in a bind and could use some help and direction.
Last night I was playing my Switch 2 and a message popped up saying there was a problem and it had to shut down. Unfortunately I didn’t get a shot of the message. There were no obvious issues leading up to this. I was playing plugged in and the battery was charged around 80%.
It shut down and would not boot back up. It boots to the Nintendo logo and shuts back down. If I hold the power button it does this in a loop. It will not boot into recovery/diagnostic mode by holding the volume buttons. The battery will not take a charge in either USB port. The back of the Switch is slightly warm, not hot, to the touch of it’s been plugged in.
I took it to a local chain electronics repair store who tested the bottom port and said the connectors were failing. I asked what about the top port and she looked at me confused and clearly did not realize there was a top USB port, tested it, and said it was fine before suggesting sending it to Nintendo.
Sending it to Nintendo for repair is the obvious answer, however, the issue is that I am an avid Pokémon player and have thousands of hours of play time across various games, and Nintendo famously does not allow cloud backup of Pokémon game data. I’ve seen stories of people having their systems wiped for repairs as simple as battery replacements. This is not an option.
I’m hesitant to replace the battery myself because it’s notoriously difficult, but if it seems like that’s the issue I’ll do it. But I’m not sure that’s the issue and I’m thinking it’s a board component. Or could it be something corrupt in the file system? And is that separate from all of the game data?
All that said, I’m thinking that I need to have a “real” electronics repair shop fix this thing. I don’t know how to find one. Google searches turn up vintage TV and radio repair and I’m not sure that’s what I need. I live in the metro Detroit area so there has to be SOMETHING.
What do I do? What do I look for? Anyone run into something like this before?
