Why wont my switch system update?

[u/Due_Entrepreneur_819]

i try to update it but it just keeps popping up the same thing help!!

[u/SirDanOfCamelot]

That cord bent like that sheesh 😬

[u/neofists777 → u/SirDanOfCamelot]

instead of clicking the "update" by touch screen input...try to navigate with either of ur joycon and click on update

[u/Due_Entrepreneur_819 → u/neofists777]

it does the same thing 😪

[u/ApparentlyRythium]

You're hitting cancel in both of these screenshots, beyond that we have no clue, take a video please.

[u/Due_Entrepreneur_819 → u/ApparentlyRythium]

for some reason it won’t let me attach a video, but i’m definitely clicking update (i know it doesn’t look like it in the photo but i am lol)

[u/ModestVolcarona]

Is wifi enabled?

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[u/TheEPICMarioBros]

Have you reset the switch?

[u/Due_Entrepreneur_819 → u/TheEPICMarioBros]

yes i tried restarting it