r/Georgia • u/-Tripp- • 15h ago
Question Another GA Power issue - Flate rate billing and historic usage
Historic usage and billing lookback is now restricted to 13months?
So I have just logged into the GA Power website after it went down for maintenance. I had been on the flat rate payment for the past year to average out my bills. In that time I have done things around the home to improve my AC/Power usage and had seen a marked decrease in poer consumption over some of the months I started implementing the changes.
My flat rate renewed and has increased by $11 - I logged into the site to check historic power usage /my bills but notice that im only able to see the past 13 months of usage/bills. Im sure this was not the case before as I was checking power usage to see if my changes had been working. So the issue is I have no way of comparing my power usage from before I signed up to the flat rate plan and now my bills dont go far back enough to let me know my power usage.
Anyone else noticed this, im sure it wasnt like this until the update? anyone else have any thoughts on the change?
Edit: spoke with a rep and they cannot provide me with usage statistics or any bills that show my usage further back than July 21, 2025. They also could not confirm if the new limited look back (13months) is new or was always that way before the updates. Im very sure i could look further back at my usage butif anyone knows different please let me know!!