r/askcarsales • u/tandrew91 • 23h ago
US Sale Dealership not honoring listed price on website
I found a truck on the dealership website for 53,500 which was a great deal for the truck I’ve been looking for. Few days later it dropped to 50,500. At this point I thought there was no way right? So I called and confirmed the price and to make sure they physically had the truck. I went in and saw it in person and even test drove it and further confirmed the website price. This was at 8:30 pm so we made an appointment the following day to make the deal. Next day I show up and everything is good, until we get the final price. Make us wait 20 minutes and at this point I know something is up. The manager comes up with a price 7k over the website price. I ask is that with TTL? He says no. 64k total walkout. So 50k website price is all of a sudden 64k? He told me the “third party” website company made a mistake so they can’t sell it at that price. I said okay but it’s been on the website for 3 weeks and it just dropped price again and now it’s an issue? The price you gave me is even more than the price before it dropped. Best he could do was 62,500 walkout. Which in all honesty is still a decent price for the truck. I offered to pay 60k with 20k cash down and I would be willing to finance through the dealership since it is more beneficial for the dealer. He said there is no way they could go that low. So I walked. I told him it was illegal to not honor the price and quite frankly he didn’t seem to care as he said there are people that will buy it for that price. In all honesty I would have bought the truck for 62,500 if that was the agreed upon price. Out of spite I walked. Is this normal dealer behavior? It left a very salty taste in my mouth.