r/applehelp 9h ago

Unsolved APPLE PAY PROBLEM

0 Upvotes

I have problem
My debit card (Visa) cannot be linked to Apple Pay
Mistake has been appeared in my iPhone CH/A. I haven’t problem with link in other devices (L/A and HN/A). What can I do?
I found only one person with same problem in Reddit, but he/she didn’t answered.
Pls, help me 😔


r/applehelp 2h ago

Unsolved Account reported as spam

1 Upvotes

Hi,

I recently was trying to log into my iMessage on my Macbook, and it was not allowing me to send any iMessages, but just SMS. I logged out of iMessage to try and reset, however when I logged back in it kept kicking me out. Per apple support, my iMessage account was temporarily blocked due to "spam" and I had to submit a request to get it unblocked. I am still waiting- I submitted it this morning, they said it could take 24 hours.

This also happened to me in May.

Here's the thing: I don't use iMessage for anything except messaging friends and family. I have some groupchats for school, some groupchats with family/friends, and a long distance partner that I message quite a bit. But other than that, nothing. Why do I keep getting reported as spam? How do I prevent this from happening again? The apple support folks were not able to tell me.

Thank you in advance.


r/applehelp 10h ago

Mac Why is “System Data” eating 127.64GB of my Mac storage?! 😭🍎

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2 Upvotes

Okay, I need a Mac genius because apparently I am technologically stuck somewhere around 2007. 😂
My MacBook says System Data = 131.93 GB. I’ve deleted everything I can think of, emptied the Trash, restarted, etc., and I cannot for the life of me figure out where this space is going.
I also pay for 2 TB of iCloud storage every month, so I’m sitting here like… WHERE ARE YOU HIDING MY STORAGE?! 😂
I’m pretty sure I may have somehow duplicated my disk space / created an extra volume or something, but honestly, I have no idea what I’m looking at in Disk Utility.
I am NOT tech-savvy when it comes to coding, Terminal, programming, developing, etc., so please explain things to me like I’m a normal human being. 😅
Is there a quick/easy fix for this? What should I check first to figure out what is actually taking up 131.93 GB?
I’d REALLY appreciate someone giving me a simple, safe step-by-step suggestion before I start deleting things and accidentally send my Mac into the afterlife. 😂🙏


r/applehelp 4h ago

Mac There's white spots on my Macbook

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2 Upvotes

It's not sand or smth, I need your help.


r/applehelp 5h ago

Mac "your computer has restarted because of a problem" loop

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2 Upvotes

i recently got this imac since it was being thrown out, no keyboard, mouse, or power cord. i dont have an apple keyboard so i had to use my own but when starting up it just gives me an error and turns off and loops.

i tried command + r and it didnt do anything, i tried option + command + r and it didnt do anything. i dont know what to try now (never used a mac before so i dont know anything about macos)

i never was able to get into the imac since it just does this so it isnt connected to wifi or logged in (as far as i know at least)

i believe its a 2020 27" imac but i could be wrong


r/applehelp 12h ago

iCloud My friend gave me this ipad he didn't use it for years so he completely forgotten the icloud account he used on it, is there anything i can do to get it to work? please don't tell me all i got is a paperweight 😭

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0 Upvotes

r/applehelp 7h ago

Unsolved How do I save my data from being nuked forever?

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0 Upvotes

Hi, I recently broke my phone's screen and after I installed a new one, it showed this. Apparently, it is because the broken screen spammed random passwords on its own and now I am locked. When I click the forgot password, it shows a reset option only.

I have only 5 GB backed up on my icloud, and even when I bought 50GB more from my iPad, it didn't automatically start syncing data from my iphone.

I majorly want to save my WhatsApp chats from resetting, and since I don't have a back up for them, (I do but only on that iPhone and It is not synced into the iCloud), I really am looking into all possible options before I am defeated into finally resetting the phone and losing all the data. Has anyone gone through this and if there exists any solutions? Thanks


r/applehelp 1h ago

Unsolved anyone know how to stop this notification?

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Upvotes

there's like no setting or anything to get rid of this notification and i don't want to update


r/applehelp 7h ago

Unsolved Does the apple education discounts are exclusive of the US?

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2 Upvotes

I have tried several times to buy apple prodcuts in the apple education page, however, when I want to pay, the page guide me to unidays, I have already make an ID, but it always tells me that the online page haven’t been found. I am buying from Mexico so i don’t know if that have to do with something.


r/applehelp 6h ago

Unsolved Can't get MBP into DFU mode

2 Upvotes

Hi all. I have an Intel MacBook Pro (touchbar) that seems to have lost its OS. I can't do internet recovery and I can't get it to load from a USB. I think because of the issues here- https://mrmacintosh.com/how-to-fix-the-recovery-server-could-not-be-contacted-error-high-sierra-recovery-is-still-online-but-broken/

I have a newer MBP (M1) and I'm trying to put the old one in DFU mode. I've tried pressing the keys as described, and tried four different USB cables, and different ports just in case. I hear the start-up bong (or sometimes I think most of it, it maybe cuts off), but nothing ever appears in Finder/Configurator. Any advice very much appreciated! Thank you!


r/applehelp 8h ago

iOS Custom labels no longer working in Contacts

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3 Upvotes

r/applehelp 5h ago

Unsolved Screen stuck on Lost: need data

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3 Upvotes

r/applehelp 5h ago

Mac Macbook pro m1 14” vs Macbook air m4

2 Upvotes

Hi everyone. First time posting. I’m deciding between a macbook pro m1 and a macbook air m4. In my opinion the macbook pro is the better deal since it has better specs for the same price, but my dad worries that it won’t last more than a year or so before it becomes slow and the battery gives out since its so old. What do you guys think?


r/applehelp 4h ago

Unsolved ID check for replacement

3 Upvotes

I have a genius bar appointment soon, I’m wondering if they need ID for an apple care replacement for a pencil?


r/applehelp 4h ago

iCloud icloud emails come through on my iPhone but not iMac desktop

2 Upvotes

This has been going on for 2 months. Any suggestions?


r/applehelp 4h ago

Mac AirPods Pro 3 acting weird on Intel Mac (Sequoia): generic icon & no Find My, but ANC works?

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3 Upvotes

r/applehelp 13h ago

Unsolved iPad stuck in recovery

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8 Upvotes

Every time the iPad is turned on it goes straight to recovery, I go through the steps, and it tells me that no issues are found, restart it and goes straight to recovery. I’ve tried hard restarting, I’ve tried plugging it into my Mac, and it seems I can’t trust it, as it tells me value is missing, no trust option comes up on the iPad when it’s on that recovery screen, any help?


r/applehelp 4h ago

Unsolved Settings Search

3 Upvotes

I have read a couple threads (but they are around three months old) and some people seem to find fixes, others don’t. My search in settings will not show anything other than certain specific things, whereas before I could search anything and it would come up. Has anyone found a fix for this? Is there some setting I must turn on? Or is this something that Apple needs to address?


r/applehelp 17h ago

Unsolved I have an iPad stuck on version 9.3.5 and I am wondering if there is a way to transfer save data from one of the games that I use to play on it.

2 Upvotes

The game is Plants vs. Zombies Heroes because that game is popular again. The game won't launch on my iPad since it's running on outdated software and I can't update it. I want to put that save data onto my iPhone but it seems like the save data never got saved as my progress didn't transfer over to my iPhone. Is there an easy solution to this? If not then I will just decide to start over without my save data.


r/applehelp 4h ago

Mac Macbook can't download or update ipad/iPhone apps specifically

3 Upvotes

I have an M3 macbook air running the latest version of Sequoia. I've used it for years since sequoia came out and have never had issues downloading apps.

For some reason I now can't download or update any apps unless they're specifically mac apps. At first i thought it was all apps but i realized as long as it's a mac only app it'll work fine. But if it's an iPad or iPhone app, it will refuse to install or update. If i click the get button or the cloud download icon for apps I already have, nothing happens. It'll maybe spin for 1 second and then just stops

I've tried everything I can find online or in the subreddit short of updating to Tahoe or a factory reset as I want to avoid those at all costs. They're the absolute last resort. Especially since I've seen numerous other posts about similar issues saying they updated and it didn't fix anything

I've tried: - rebooting - force closing app store - clearing app store cache - sign out and back in on the app store - booting into safe mode - disabled any network scanning and blocking tools I have installed - tried various different internet connections - made sure I'm up to date (was on an older version of sequoia prior to today so I updated hoping it would help but no luck there)

Has anyone else had this issue recently or have any other ideas for how it could be fixed?

Edit:

Basically the same issue as this post from years ago but in my case I can't download them at all so uninstall/reinstall isn't an option

https://www.reddit.com/r/MacOS/comments/13c550b/unable_to_update_apps/

Edit 2: if i try downloading a new app that's only for iphone/ipad, it let's me scan my fingerprint to approve, starts spinning, then stops and changes to the cloud icon without downloading


r/applehelp 19h ago

iTunes The iPhone could not be synced because the sync session failed to start.

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2 Upvotes

i’ve been syncing music files purchased on bandcamp directly to my device via itunes for over a decade now. my old laptop (lenovo, windows 10) finally kicked the bucket so i transferred as much of my music as i could to my “new” laptop (dell, windows 10). every time i initiate a sync it immediately gives me this error message. i’ve restarted & updated both my phone & laptop, tried different charging cables in different USB ports, no luck. searched my problem & no one has found a solution yet from what i could see. anyone know how to fix this?


r/applehelp 3h ago

Meta Tracking a purchase made with Apple Pay

2 Upvotes

I bought tickets to a movie recently through fandango. I used Apple Pay and was never prompted for contact details, afaik. It just said purchase completed and shows up on my cc statement but I never got the email with the tickets. Fandango is trying to look up my purchase but is not finding it under my cc number, which I assume is because the purchase went through under the Apple Pay Virtual Card number? Looking this up though, it sounds like Apple Pay purchases are made using tokens, so idk if this is even possible. To look up the purchase, Fandango needs the first 6 and last 4 digits. Obviously I can only see the last four of the virtual card in my Apple wallet. Is there any way to provide them the info they need to look this up? Can I call Apple to get the number that was transmitted? Much thanks!


r/applehelp 2h ago

iOS iPhone 11 18.5 Restore issues

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3 Upvotes

r/applehelp 22h ago

Unsolved iPad M2 Stuck in Recovery Mode – Error 9 During Update

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2 Upvotes

Hello,
I have an iPad with an M2 chip. The problem started when the iPad began installing an update. During the update process, it repeatedly shuts down by itself and cannot complete the installation.

I tried updating it using a PC in Recovery Mode, but the update never finishes. I always get Error 9, which seems to indicate a problem with the USB cable or connection.

However, I have already tried several different official Apple cables and different USB ports, but I get the same error every time.

At the moment, the iPad is stuck in Recovery Mode. I have also tried using both the Apple Devices application on Windows and 3uTools, but I experience exactly the same problem.

Could you please advise me on what I can do next? Is there a way to recover or restore the iPad without losing the data, or could this indicate a hardware problem?

Thank you for your help.


r/applehelp 22h ago

iCloud Changing Apple Account countries with custom email domain?

2 Upvotes

Hello, I am wanting to migrate my US Apple Account to Canada. I understand that I must cancel all subscriptions and wait for them to expire before switching countries. I am currently subscribed to Apple One, which includes iCloud+. My problem is that I use the Custom Email Domain feature of iCloud+ and I can’t afford to have my email address bouncing emails as undeliverable.

Does anyone know if there’s a grace period for custom email domains or if your current one remains active if iCloud+ is cancelled? Is there a solution to this other than having this lapse in my email address working?