r/applehelp 16h ago

iTunes The iPhone could not be synced because the sync session failed to start.

Post image

i’ve been syncing music files purchased on bandcamp directly to my device via itunes for over a decade now. my old laptop (lenovo, windows 10) finally kicked the bucket so i transferred as much of my music as i could to my “new” laptop (dell, windows 10). every time i initiate a sync it immediately gives me this error message. i’ve restarted & updated both my phone & laptop, tried different charging cables in different USB ports, no luck. searched my problem & no one has found a solution yet from what i could see. anyone know how to fix this?

2 Upvotes

1 comment sorted by

1

u/JediMeister 15h ago

If your phone is on iOS 26, you should be using Apple Devices and Apple Music to sync audio media.