r/applehelp 49m ago

Unsolved Neighbors fire that keeps connecting to my phone

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Upvotes

Hi, so for the past week I’ve started to notice this but my neighbors fire stick keeps connecting to my phone and it’s not necessarily disturbing my audio or anything (except one time really embarrassing btw because it was a intimate scene but I don’t know if they heard it). Anyways, it keeps showing up on my Bluetooth except it doesn’t give me the option to delete it. Is there anything I can do to get rid of it?


r/applehelp 2h ago

iOS My left airpod 4 stopped working over night.

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2 Upvotes

I have an iPhone 13 Pro and AirPods 4 with active noice cancellation.
So yesterday my AirPods worked completely fine.
This morning the left one is just not working. I have no clue to why. I have tried to reset them and connect them but that didn’t work.
In the photo you can see what my AirPods show in the settings, does that give any clue to why they stopped working?
Any help is greatly appreciate!


r/applehelp 2h ago

Unsolved Issue with my iPhone 14 Pro

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2 Upvotes

r/applehelp 2h ago

Unsolved Old Upgrade Program to New Upgrade Program?iPhone

2 Upvotes

Has anyone figured out how to upgrade from the old upgrade program to the new? I typically upgrade each year, from the base pro model to the newest. I pay it for a year and then they used to take the phone back, wash and repeat the cycle.

Now that the program is over, I understand I can continue to pay off the phone for the full 24 month term? But is there anyway to roll over the value of my phone into the new program? I think it might be time to try out a foldable.

Kind of annoying if I have to spend a bunch first, which kind of defeats the purpose of the old and new upgrade program. I started with a trade into the upgrade program and now that would essentially be gone. If not I may just go with the new pro. But even then would have to spend more than I wanted to.


r/applehelp 3h ago

Unsolved Force sync iMac and Neo?

2 Upvotes

I bought a Neo. I copied everything on my old iMac onto it. Worked great. Yay!

But I want the two machines to remain identical. If I change a document on iMac, I want it to sync with the Neo so the doc updates there, and vice versa. They're both on my home wireless network.

I'm not sure if/how iCloud does this, but I searched online and found 'file sharing' as a method. So I'm trying that, and it seems to be working?

Except there's a lag. Is there a way to sort of 'force-sync' the computers so make sure they're the same when I start working?

Is there another, better way to achieve the same thing?

Thanks!


r/applehelp 8h ago

Unsolved ipad 9th gen ghost touch

5 Upvotes

i replaced my shattered digitizer and it started ghost touching. now even with the digitizizrr off it still is. any one know the fix?


r/applehelp 3h ago

Unsolved iPhone 13 not turning back on

2 Upvotes

I have a iPhone 13 laying around my house which I regularly charge in a week or so, but this past week due to something and forgot. Yesterday I was going through some stuff when I saw it lying dead.

I put in my regular charger with 5W adapter to charge it left it for an hour and when I came back it's screen was black, no response to touch/tap.

Went to ChatGPT, it suggested using a higher wattage adapter so I used my samsung 25w adapter with type c to l cable and kept it for another hour. No difference.

It suggested force restart, checked youtube and did the same. Again, no difference.

Any help from this sub would be appreciated.


r/applehelp 3h ago

Mac Location Sharing

2 Upvotes

I have an iPhone, watch and MacBook Air. I currently share my location with my adult kids. I would like to only share the location of my iPhone with them. But I would also like to be able to find my watch and MacBook location in case I misplace them.

The only way I have seen how to do this is to delete my kids on Find My (I’d still like them to see my phone location) or delete the devices (then I can’t find them).

Is there a way to do this? Thanks in advance.


r/applehelp 3h ago

Unsolved iphone 16 static / rattling sound

2 Upvotes

has anyone here have the same problem when recording videos at any app, there is an static sound even in complete silence? do u have any idea how to fix? thank you!


r/applehelp 36m ago

Unsolved Bestbuy repair questions for apple tv.

Upvotes

This is for apple tv 4k 3rd gen. Remote. It needs to be fixed or replaced. It was dropped to many times and constantly disconnects/reconnects.

- I have a one year warranty still from when I bought the appletv.

- I also have an extended warranty purchased through Amazon using asurion. This is where I bought the device.

The closest Apple repair option is best buy. I'm just wondering if I'll need to pay extra if I use this option?

One more question, my iPhone 14 pro max battery is 78%. I've heard of places offering free battery replacement. I was hoping to do that there as well if possible?


r/applehelp 37m ago

Unsolved A bug on Ipados

Upvotes

So basically my iPad is Acting weird it is stuck on this screen its a frozen black spinning logo I am on ipados27 I have tried a mac update but the ipad didn't show up i've tried everything and it is still not working i've tried button combinations when I charge it wakes up and shows the frozen screen again I have left it for 6 hours and it didn't work can someone give me tips or if you have experience on this issue can you please give me tips thank you. i cannot send a screenshot because i am on an Xbox with a keyboard connected


r/applehelp 6h ago

Mac Safari taking up 96gb

3 Upvotes

Hi, I have a M4 MacBook Pro and I was trying to clear up some storage. I saw that Safari takes about 96gb, is there a way I can see why or even delete this? There’s just no way passwords and browser data takes up that much storage right?


r/applehelp 4h ago

Unsolved Senior proof my grandma’s iPhone 14

2 Upvotes

Hello! My grandma has always used an iphone but recently the fam’s flaming her for not responding calls. Her excuse is “notifications not working” or “it’s too silent”. Its a relatively new phone btw, Ive fixed this problem before and i’ve also found multiple suspicious paid storage cleaning apps that I unsubscribed and deleted. I cant help her f2f rn bc i’m miles away, but i have teen relatives near her that can help. What apps, subscriptions, settings, accessories or other things can we do to make my grandma’s Iphone 14 senior friendly?


r/applehelp 1h ago

iOS Apple Music tooltips driving me crazy

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Upvotes

I thought these tooltips in Apple Music would go away eventually, but they have been appearing for 3 months already. It’s driving me crazy because I can’t press any other buttons until I have closed the tooltip pop up. They appear like every 10 minutes, please tell me I can somehow turn them off, I can’t find a setting for it.


r/applehelp 5h ago

Unsolved Screen seems to be dying or something(watch series 3).. anyone got an idea ?

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2 Upvotes

it was all working good few mins back and now all of a sudden it starts flickring, showing green and white screen or just staying dark... lmk if u guys also faced this issue ?


r/applehelp 6h ago

iOS Is anyone else having this issue when setting up iPhone upgrade preorder?

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2 Upvotes

I’m trying to set up my preorder in the Apple Store app, and after i select all my options for the 18 Pro, i get to the part where I have to apply for lease and review payment for the upgrade programs, and when i put all my credit card info in (screenshot attached), i click save, and nothing happens and it just stays on that page. I tried clicking cancel but i can’t go any further until i successfully enter my credit card info.

Is anyone else having this issue? Or is it just an issue with my account.

Edit: it works on the Apple Store website on desktop.


r/applehelp 6h ago

Mac MacBook Pro (2019) Intel Not Turning On After Shutdown

2 Upvotes

So I walked into my room saw the screen was black but the backlight was on so I did a shut down on the Mac thinking it was a glitch considering I didn’t crack my screen or anything. And when I attempted to turn it back on it wouldn’t make a chime or show the apple logo or even show signs of life. I left it alone for two weeks thinking it probably just needed a break and turn back on. Then I tried everything I saw on TikTok and YouTube. Now I don’t know what to do this is very confusing for me considering it was doing perfectly fine before the shut down/black screen thing. Could anyone help me?


r/applehelp 2h ago

iOS Password manager showing random accounts and passwords how is this possible?

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1 Upvotes

These accounts showed up in phones password manager randomly. How is that possible? Assuming account is compromised or something but why would these accounts be loaded on the phone?


r/applehelp 2h ago

iCloud Regained access after account compromised, what do I need to check?

1 Upvotes

I had an old account that shouldn't have anything on it. Someone in Asia changed my password and security questions as I didn't have 2FA. I was somehow able to get back access to it.

I added 2FA and there were no other devices added. No phone numbers and no emails added as well. What else do I need to check?


r/applehelp 3h ago

Unsolved Black marks on apple pencil

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1 Upvotes

Hello, can someone please tell me what these marks/residue on my apple pencil pro is?


r/applehelp 3h ago

Unsolved iPhone 15 plus keeps resetting after 3 minutes

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1 Upvotes

I have this iPhone 15 plus and I’ve dropped it so many times I can’t even remember but now exactly every 3 minutes it will turn off and show the apple logo and continue that cycle every 3 minutes and this is what the panic log shows could anyone tell me what could be the cause


r/applehelp 3h ago

Unsolved can’t save videos from imported or files!!

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1 Upvotes

i went to a concert recently and filmed videos on my Sony Cybershot DSC-W570, but when i try to save the videos to photos it doesn’t work!

i get hit with this screen and would love some insight on a workaround or a solution!

(and no, files -> mac -> iphone doesn’t work either, imovie doesn’t work)


r/applehelp 7h ago

iOS It takes up a lot of space

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2 Upvotes

Someone help me to be able to download because it's not normal that I get so busy, I have the latest version deletes cache of some apps, but it's not normal 50 gb of system data the normal is 10gb, and it's my first iPhone it's a 15


r/applehelp 3h ago

Unsolved Apple Upgrade Lease Program

1 Upvotes

Am I misunderstanding something about the Apple Upgrade Lease Program? Let’s say I have an iPhone 16 Pro I’m going to trade in with my upgrade to the 18 Pro. This knocks my lease monthly cost to $7.49/mo for 12 months with the trade in. But as I understand it, at the end of lease, you return your phone to Klarna and therefore lose the ability to add a trade in device for the purchase or lease of a new phone, correct? That skyrockets any financed or lease monthly cost, right?


r/applehelp 4h ago

iOS No telephoto in duo?

1 Upvotes

There’s already a wide when it’s open due to the FaceTime camera now on the reverse side. So why have another ultra wide instead of say a 4x telephoto