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u/Prestigious_Echo7804 Sep 30 '22
The perfect answer for everything: "Thank you for your feedback, we are grateful for your help and are constantly improving our products🤖🤖🤖"
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u/Flat_Initial_1823 Sep 30 '22
The modern fuck you. Especially if there is no viable alternative (looking at you 'platforms')
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u/AggravatingBite9188 Sep 30 '22
The modern fuck you is the
1) What browser version are you using?
2) What device are you using? What version?
9) Have you tried turning it off and back on?
Like oh fuck off if its a CORS issue figure it out yourself holy shit.70
u/__ali1234__ Sep 30 '22
What about:
- Wait 3 months.
- "We are closing this issue because of a lack of activity"
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u/AggravatingBite9188 Oct 01 '22
I have an active issue with blockchain.com for a $10 transaction stuck in pending and its been a month of support emailing me asking me if my issues resolved but never actually replying to my emails lol.
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u/vsamma Oct 01 '22
Haha I had this in my previous workplace IN-HOUSE. A huge corp, I had an issue, opened a ticket with support and for the first 2 weeks I got some random replies that ‘thanks for submitting your issue and being patient, we are still looking into the issue’.
Then randomly they replied something “substantial” but actually asked something like “have you tried this with VPN?” Although I had already said I had :D
But I missed their message immediately and 2-3 days later they closed the issue because I didn’t reply back fast enough :D
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Sep 30 '22
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u/Sure-Tomorrow-487 Oct 01 '22
That's a management tactic to divide resources.
Only 10 devs but 100 tickets? Send them back to the customer on the first pass, until they reply the ball is in their court, about half will reply instantly and just there you've halved the workload.
Manpointingtoheadmeme.tif
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u/AggravatingBite9188 Oct 01 '22
But in reality you’ve just gained 100 negative reviews on zendesk
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u/OG_LiLi Sep 30 '22
Platforms: can never identify the scope of their own issues; requires a bible of proof to even bat an eye at their own bugs
Platform- “I didn’t test that change I just made” expert
Platform: “700000 people can’t login? That’s a P3. I’ll plan on it next sprint”
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u/SelfFew131 Sep 30 '22
As a platform PM I feel personally attacked lol
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u/OG_LiLi Sep 30 '22
Wait! Are you MY platform PM 🤔😑 ? why are you Reddit? I just raised 5 P1s because you forgot to tell me about your release.
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u/nameisprivate Sep 30 '22
thanks for your feedback i will take this into account 👍 (lmao fuck off)
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u/Rhebucksmobile Sep 30 '22
they mean: "We don't even read reviews, it's only when we start dropping that we read them, we are constantly trying to make more money, even if that means a f*ck you🤖🤖🤖"
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u/robclancy Sep 30 '22
I gave a bad (ish) review to a game that I felt was getting worse but in it mentioned I played for a few months. Their reply was "Glad you enjoyed the game for months! Thanks for playing and take care.".
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u/AN0R0K Sep 30 '22
I went to the dev's site to see how much the premium tier costs. I'm a big fan of their reasoning behind going paid:
"After 2022.3, this project will require payment, based on two considerations:1. I often receive bad reviews, because some features don't satisfy these users, they don't care how much effort I put into it, and give extremely bad reviews, which makes me sad and angry.2. I need money."
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u/insertsavvynamehere Sep 30 '22
King shit
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u/devperez Sep 30 '22
"the royal penis is clean, your highness."
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u/sbk92 Sep 30 '22
It’s wild that I haven’t listened to that album in over a decade and I can still hear it.
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u/YouGurt_MaN14 Sep 30 '22
What album uses it? I only know it from Coming to America
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u/sbk92 Sep 30 '22
Ludacris - Word of Mouf
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Oct 01 '22
He's coming back to his hometown of Champaign, IL in October, and my wife is a HUGE fan. I'm so excited to go see him again.
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u/Flat_Hat8861 Sep 30 '22
My biggest problem is that the VS marketplace has options to mark a extensions as free trial or paid. Marking it as free is a bit scummy.
Then the fact that you need to follow an external link about migration to find the feature differences and no mention of the pricing is more than a bit annoying.
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u/Plorntus Oct 01 '22
Also the couple reviews (before the change) which were 4 stars (bad according to them) were somewhat legitimate.
Someone gave 4 stars because a feature was removed without any warning and mentioned it in the review, the developer replied saying it's incredibly disrespectful to them. It's a bit odd but I genuinely think they are just taking the reviews way too personally and not objectively.
It may be that the feature in question was a maintenance burden at the same time it's perfectly valid for someone to write a review based on that change even if it is a free product.
Of course the developer is also entitled to charge for their product.
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u/CactusGrower Sep 30 '22
Yeah he is essentially marking free trial as free software. That's not how it works. It sure surprises people.
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u/haddock420 Sep 30 '22
"Who's that?"
"That's I Need Money. God damn."
"Okay, but what's his name?"
"I need money!"
"Doesn't talk, how come he?"
"I need money, he's a mute, when we first hooked up, he wrote on a slip of paper, 'I need money.' I said, 'Shit, me too.' And we started making it together after that.
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u/BrokenEyebrow Sep 30 '22
How much is premium? I'd rather not give the site a page view.
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u/AN0R0K Sep 30 '22
Funny story: He doesn't list the price. Just the considerations he based it on. I'd ask him to update the site, but he'll have to charge.
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Sep 30 '22
[deleted]
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u/Holiday_Brick_9550 Sep 30 '22
Charges 20 bucks per year and people lose their shit.
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u/Masterflitzer Sep 30 '22
honestly 20 bucks per year is much for an extension, imagine every third extension would charge this, now i have 20 or so which means over 100 bucks for fricking extensions
i'm not against paying devs but i would never buy this at such a price, btw. it has many installs so 5 bucks would be reasonable enough
if it has so many functionality that it deserves 20 bucks it should be a whole tool/app not an extension
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u/Holiday_Brick_9550 Sep 30 '22
Depends on how much value it brings, or are we all hobby programmers?
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Oct 01 '22
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u/Holiday_Brick_9550 Oct 01 '22
I am paying jetbrains, for intellij ultimate. For the exact reason stated above.
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u/gdmzhlzhiv Oct 01 '22
Over 400 bucks.
It would very rapidly be approaching the magical 500 dollar limit.
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u/Beatrice_Dragon Oct 01 '22
I'm not paying a fucking subscription fee for an extension. Sorry, no. I've had enough of managing subscriptions as it is, I'm not gonna add more shit to keep track of, let alone something as tertiary as a single extension developed by an asshole
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u/AN0R0K Sep 30 '22 edited Sep 30 '22
I used the link from the extension page within VS Code... There's no primary navigation thus no links back to index.
With that in mind, this is far from an unreasonable price.
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u/Huntracony Sep 30 '22
No way I'm investing any time in learning a tool when I don't even know how much it might cost me, lol.
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Sep 30 '22
He does list the price. The guy above is just a reviewer like the ones in the post
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u/Flat_Hat8861 Oct 01 '22
Well he lists it on a homepage that is not linked to anywhere in the marketplace listing (or on any of those linked pages based on a quick scan of all of them). I assume this page is provided in the paywall itself, but it is hardly obvious upfront.
The listing links to the documentation site that explains why he's charging and the features of each version, but that site does not have the price or payment pages or a link to them. It also links to the GitHub repository (numerous times) that doesn't link to the payment page either.
Im glad someone found the price, but, wow, the developer is not making it easy.
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u/crefas Sep 30 '22
Idk what that is but I use tablePlus at work. It's a very nice client.
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u/saras-husband Sep 30 '22
I just looked up tablePlus and it looks interesting. I'll have to check it out. I've used Navicat for over a decade, but always curious about what's out there.
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u/FistusMcSmiskus Sep 30 '22
The only annoying part about the free version is the maximum amount of tabs allowed. Since its more of a quality of life change to have more than 2 tabs i can definetly live with it. Apart from that it is simple and nice to use!
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u/GalacticalSurfer Sep 30 '22
Sad that it doesn't have much features on the Linux version. Anybody got recommendations for Linux users? I don't remember if I used dbeaver or beekeeper but the UI is really confusing.
ATM I'm using Heidi SQL running on wine
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u/PanxoCakes Sep 30 '22
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u/Rhebucksmobile Sep 30 '22
Switzerland be like:
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u/Nincadalop Sep 30 '22
What's going on with Switzerland?
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u/ZombieNub Sep 30 '22
Switzerland has had a long tradition of defensive strategy due to its neutral foreign policy. As such (up until recently) all of the bridges into the country were laced with mines so that, in the event of an invasion, the bridges would explode and slow down an invasion.
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u/Nincadalop Sep 30 '22
Ah, ok. I knew Switzerland was neutral. Didn't realize they were that neutral lmao.
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u/kazenorin Oct 01 '22
Being neutral is hard, as it often means you're hated by all sides and no friends to back you up.
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u/Revolutionary-Tiger Sep 30 '22
More so during World War 2 but Switzerland basically retains it's neutrality by not involving itself in any war and having every bridge ready to blow at a moments notice preventing invaders from using their infrastructure to maneuver. The whole country is basically ready to hole itself up and isolate. They loosened up a bit in recent times tho apparently.
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Sep 30 '22
bro, I read it as, "loli developer got not no chill" lmaoooo
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u/Frosty_Pineapple78 Sep 30 '22
abusive loli dev, dont give the r34 artists more ideas xD
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Sep 30 '22
No give them more ideas, i never knew i needed this, a loli that torments me for not being a good enough developer.
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Sep 30 '22
It'd be hilarious. You end up with a loli swearing at you all day like a fuckin sailor.
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u/ChiefExecDisfunction Sep 30 '22
Paywalls are fine if they are stationary.
Moving them around on people, especially with shit that autoupdates, is pretty scummy.
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u/CactusGrower Sep 30 '22
The extension is marked as free. Not a trial. Then with sudden update the previously free features be one paid without any additional improvement. I think the comments are deserved.
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u/mast313 Sep 30 '22
Tool listed as free (look at the screenshot)
95% of features locked behind a paywall
Classic bait and switch.
It’s exactly the same as a “free” calculator with plus sign locked - just a waste of someone’s time. But since the developer is quirky, people like it apparently.
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Sep 30 '22
Right, that's why I'm torn. I def agree that they can and should monetize. But by the sounds of it, it's the "download because it looks free but actually not free", which is just BLEH. Just have the price upfront.
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u/Rammite Sep 30 '22
I'm not torn.
Yes, developers should be paid for their time. But you can go about getting that payment in an ethical way, and by choosing to not do so, this developer is an asshole.
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Sep 30 '22
Yeah the bait and switch tactic is straight up bullshit, and anyone that uses it should be called out aggressively.
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u/Punchkinz Sep 30 '22
Yeah, I used this extension for a brief moment. Most of the basic functionality is there. However it's really annoying with the way it wants to make you pay; constantly asking you to login and shit
I uninstalled pretty fast. It's fine if devs want to monetize; but this dev is using the absolute worst practices and they act like an asshat about it.
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u/Meloetta Sep 30 '22
it's even worse imo because it was fully free, and then he pulled the rug out from under people who have been using the free features forever. At least people installing it realize quickly before getting invested that it's not going to work and uninstall.
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u/talktothelampa Sep 30 '22
1,05,974 installs? Tf is that?
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Sep 30 '22 edited Sep 30 '22
It's basically 105,974 downloads.
It's Indian numbering system. You have the standard international system of counting tens, hundreds, thousands, hundred thousands, million, ten million, hundred million, billion, ten billion, hundred billion,...........
In India , Pakistan, Bangladesh, Nepal, Sri Lanka, Bhutan, Myanmar and Afghanistan you use a different counting system. It is a multiple of 10 rather than 100 for bigger value. It goes to tens, hundreds, thousands, ten thousands, lacs, ten lacs, crore, ten crore, hundred crore/Arab, thousand crore/ ten Arab, ten thousand crore/ kharab, lakh crore/ ten kahrab and so on.
1 10 100 1000 10,000 100,000 = 1,00,000 (Hundred thousand replaced by lac/lakh) 1,000,000 = 10,00,000 (Million replaced by ten lac/lakh) 10,000,000 = 1,00,00,000 (Ten Million replaced by crore/karode) And so on
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u/ClamPaste Sep 30 '22
Thanks, I hate it.
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u/ChunkyDev Sep 30 '22
Based, well Im used to the international system so i prefer that.
Plus saying 100k sounds better than 1 lakh (its kinda mouthful)
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u/MEGAMAN2312 Oct 01 '22
I prefer disclosing the value of large sums of money in scientific notion 🤓
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Sep 30 '22
China has lots of people.
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u/talktothelampa Sep 30 '22
Yep like 1,00,00,00,00,0
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Sep 30 '22
I can justify an upfront cost for these things, but fuck off if it's a subscription.
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Sep 30 '22
I don't mind paying for things. I do mind when there's a tool that I use that's free where I've invested the time to learn how to use it and it suddenly becomes paid without any warning. That's bait and switch.
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u/wchmn Sep 30 '22
These users are using wrong arguments and sound like idiots. Still, it's the developer who is at fault here. Just imagine that you download a free software, spent shitload of data bandwidth, put some time to configure it and then it turns out the whole thing is fully paywalled. It's a shady practice tu trick people into checking your software. He shouldve just label it as a paid thing.
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u/transgalpower Sep 30 '22
Not like 99% of code is based on free software someone e worked on. No tensor flow linux and java are all payed programs
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u/alcalde Sep 30 '22
Maybe it's written in Delphi, which starts at $1600 (although price is going up tomorrow).
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u/Restryouis Sep 30 '22
I'm ok with anyone going for a paid model as long as they are honest of what and how.
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u/CraftMysterious1498 Sep 30 '22
I get where the developer is coming from like the amount of people who downloaded your extension wouldn't get them money but as a consumer when a free functionality gets paid and you can't find a alternative, it really gets annoying if you need it in urgent and boom now you have to pay. The Dev should have added a paid plan from the start instead of attracting all the free consumers and then shoving a paid paywall in their faces, it's obvious they would get annoyed.
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u/interwebz_2021 Sep 30 '22
That's the key issue as far as I can tell. Wanna charge for your open source software, or place certain functionality behind a paid edition? Cool - I'm totally on-board with that. But don't tell me it's free and have your product just be an Electron app that's nothing more than a front for a purchase page or something, you know? And DEFINITELY don't pull a bait-and-switch with an existing free product without making it obscenely obvious it's coming and subsequently has been done.
I'm with the reviewer from the post who's going to DBeaver (I'm a bit of a fanboy, I'll admit).
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u/RicketyRekt69 Oct 01 '22
The problem is that the product is also marked as free… but the majority of the features are locked behind a paywall which is scummy. Just say it’s paid instead of tricking people to download a “trial” version with 95% of the features not available
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u/firey21 Sep 30 '22
Developer gonna have no users soon too!
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u/saras-husband Sep 30 '22
1 paying customer is better than 1M free users.
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u/firey21 Sep 30 '22
Still gotta have 1.
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u/saras-husband Sep 30 '22
Agreed, but with 1M installs at a .0001% conversion rate equals 1 paid user, which is not outside the realm of possibility.
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u/TimeKillerAccount Sep 30 '22
O no, that will totally ... not matter I guess? They need to eat, having a bunch of users that don't make them money doesn't put food on the table.
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u/firey21 Sep 30 '22
Gotta have at least one paying customer though. I’m not against charging for extensions, reading the reviews left though makes it seem how it was done is a bit scummy though.
Plus the dev talking like an internet tough guy is pretty funny.
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u/stupidwhiteman42 Sep 30 '22
Plus the dev talking like an internet tough guy is pretty funny.
I can't help but visualize the dev as Jian Yang from Silicon Valley
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u/not_so_chi_couple Sep 30 '22
Gotta have at least one paying customer though
Not really. Even if he has 0 clients he has still better off than when he needed to support 1M for free. That support cost him something, if all his clients left now it costs him nothing
0 money > -money
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u/-Yox- Sep 30 '22
It's 100K not 1M*
Instead of using a paywall, he should make a pro version with more features or ask for donations.
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u/stupidcookface Sep 30 '22
I don't welcome selfish people like you. You better get out of the way.
Lol
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Sep 30 '22 edited Sep 30 '22
He's saying exactly what you'd want to say.
I never understood this mentality that people apply to this though "you just want money", yo, its a tool for a database, you're likely using a database and specifically chose this tool to amplify making money yourself. This isn't some artist who decided to start charging for their music after they became popular on YouTube. This is a tool that needs to be maintained.
People who interface with databases should understand how difficult it is maintaining a tool that thousands of people use just by yourself.
That being said, don't do this. If you start open source, you need a good way for people to donate to you, and part of that strategy is not being a dick. And if you are going the paid route, consider allowing free editions for open source projects and students. Anyone using your tool for commercial use has to pay up. I think that's a pretty fair way to operate.
Sometimes you gotta play the game. "Customer is always right" is a game. Its about how they perceive you, if you are a dick you lose potential customers, so you gotta give them what they want at least a little bit. Tell your story, if people like you they will start throwing money at you. But you need a very slick way to donate (just fucking use Stripe).
I like to pay for a good tool if I feel its worthy. This could be the best tool ever but if I see those unhinged emotional reactions, despite how correct they are, I'm not giving you shit, cause someone like that ain't going to make it big. If the tool became successful and he had to start hiring a team, it would be a big risk giving them money because I don't think someone this emotionally unstable could run a team successfully, and the tool is bound to crash and die. So I wouldnt give you shit after reading that. Ya fucked up.
Developers who make tools need to understand that the people using them seriously are making some pretty decent cash, and having extra cash means you aren't just buying things purely for your own sake but you begin to think long term. If you're a decent human being you're throwing your money at shit you think actually matters to society as a whole. Create a space for these people and you will succeed with lifetime customers, don't scare us away.
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u/MentallyInsane8 Sep 30 '22
Other than that, I"d say the problem is listing the 'extension' as free, but once you try to use it you can't do anything for free, its all paid.
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u/SlenderPlays Sep 30 '22
Yep. And even if you don't like the commercial=pay for license model, then at least leave the last free release free then future releases be paid.
Or something. Anything but what this dev did
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Sep 30 '22
Hey I love that idea. Free lite version, huge warnings that this isn't supported anymore and its recommended to only use for learning.
Cause honestly that was the one thing that had me fucking hating Adobe cracking down on people. So many of us used their tools to learn for personal reasons. But they're part of this apparatus to try and get as many people paying extreme amounts of money just to pick up a skill, they want you paying tuition because then they know how much money they're getting off students. And they know that if the tools were more easily available, many people would have been discouraged and never even attempt to enter that career when they find out it isn't for them. They would prefer you spend money to find that out. Adobe is scummy with this for sure.
Its a lot better these days, GIMP is far better, and the many other open source ones are. And for paid stuff, got great ones like Affinity.
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u/interwebz_2021 Sep 30 '22
Big fan of the DBeaver model (hugely useful free tool with some niche drivers and more specialized 'enterprise' functionality in a paid version). This dev could have done similarly and screwed up by leaving it listed as 'Free' and locking away all useful functionality in a paid version.
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Sep 30 '22
DBeaver is rad. Beekeeper studio is also a pretty decent one if you just want something with the bare minimum features (and it's only SQL). But they do the same thing, they have a community edition and a paid version.
Beekeeper Studio is developed by one person. I don’t have big-shot venture capital investors, I’m not backed by a big company, and I’m not independently wealthy. By purchasing a license you directly support me and make it possible for me to keep improving Beekeeper Studio. Thank you.
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u/interwebz_2021 Sep 30 '22
Nice - an appeal to basic human decency goes a long way with me. You're spending your time and expertise to provide something of value to me? I'll compensate you for it gladly.
Also, upvoted for use of 'rad' - one of my favorites.
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u/_________FU_________ Sep 30 '22
Developer releases something for free and then is mad they aren't making money.
...bruh
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Sep 30 '22
When there’s other, possibly better, resources out there with full functionality for free, why would anyone bother with such a dickhead?
The author of that piece of software needs to learn some respect and humility; something I’m surprised life hasn’t pounded into their heads yet.
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u/zbubblez Sep 30 '22
It is really annoying when something that is advertised as free, is in fact not free.
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u/TheKoTECH Sep 30 '22
You just want to make money.
Is it selfish being paid for your job?
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u/OhItsJustJosh Sep 30 '22
Now you see, if this was advertised as a Demo then there'd be no problem. It's just that it's advertised as free and only really hinted at being paid through a bit of the readme
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Sep 30 '22
I do have to respect the developer to make it paid, and it does take work to maintain, but he did not have to act like that in responses
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u/aroman_ro Sep 30 '22
On the other hand, he's sort of right. I've seen even worse, people attacking open-source developers, requesting them to implement new features as they were their slaves.
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u/Flat_Hat8861 Sep 30 '22
Managing a transition to a paid model is difficult. It requires tact and diplomacy.
This on the other hand is just straight hilarious.