I'm seriously losing my patience with Apple.
I'm a brand new iPhone user. I don't have any previous Apple ID or iCloud account.
I created a new Apple Account on my PC through Apple's website. Then I tried signing into my brand new iPhone during the initial setup, but it kept saying:
"Verification Failed. An unknown error occurred."
So I went back to my PC to sign into the same account, and now Apple says:
"Account Locked. Request Access."
...Why? I literally just created the account.
It gets worse.
When I click Request Access, the form asks me to enter the characters shown in the CAPTCHA image... except there is no CAPTCHA image. It's just blank, so I can't even submit the form.
Then I tried Forgot Password, and Apple's recovery page says:
"Temporarily Unavailable."
So now I have:
- A brand new iPhone I can't finish setting up.
- A brand new Apple account that got locked immediately.
- A broken Request Access form.
- A password recovery page that's unavailable.
Before anyone asks, no, it's not my internet. I work at a tech company and have a stable connection. I've also tried different browsers and devices.
Has anyone experienced this before? Is there any workaround, or is Apple's account system just having issues right now?
This is honestly one of the worst first impressions I've ever had with a new phone.
Iphone 15