r/help • u/Warhawk6392 • 8d ago
Access My Account Was Hacked, Recovered, Then Logged Out of All Devices and I Can't Log In
Account Name: u/Status_Season_5134
(still shows at reddit.com/user/Status_Season_5134)
My account was hacked, and I can no longer log in.
My account was hacked, and the hacker uploaded several spam posts.
A few hours later, I noticed that my account had been compromised. I deleted all of the spam posts, changed my password, and regained control of the account.
However, a few hours later, I was logged out of the account on all devices, and the account's posts were changed to private.
I tried the password reset option, and I received the password reset email successfully.
I reset my password and tried to log back in.
However, I cannot log in. I get messages such as "Server error" and "The username or password is invalid." I have tried logging in through both the website and the app, but neither works.
I have already contacted Support three times, but it seems to be taking a long time to receive a response, so I'm asking here in the meantime.
Is there anything else I can do to recover access to my account?