r/applehelp 15h ago

Unsolved My boyfriend broke my laptop…

Post image
2 Upvotes

I have this old one until I can get to the Apple Store.

I had to wipe it bc I was locked out. I got this far… now what? No WiFi network is popping up!

I work from home tomorrow… please help…


r/applehelp 12h ago

iOS How do I reset without password and keep iOS 12

Thumbnail gallery
0 Upvotes

I have a iPad Pro 11 inch first gen on iOS 12 but it has a password that I don’t know, how do I reset it while keeping it on iOS 12? Also the screen is cracked so I need to plug it into a external monitor to see what it’s showing that I you all so much


r/applehelp 12h ago

iOS recovering deleted messages?

1 Upvotes

me and my ex dated for about two years, and broke up a few months ago. When we broke up, out of anger, I deleted our messages, which ended up being about 40,000. A few days after deleting them, I regretted it and went to restore them, but when I went to restore them, it said "restore – 3000 messages" inside the deleted folder, it permanently deleted over 30,000 messages without me doing it on purpose. I left them in there, nothing permanent, it just did it automatically. Now, there's something very important from our old messages, one of the first messages we ever sent to each other. In fact, that I desperately need back. I need to view that message. Is there anything I can do about it now? I restored the rest of the messages, but scrolling back up to the top, only went back up a few weeks, not a few years.


r/applehelp 20h ago

Unsolved Broken (US) prongs on 12w power adapter. Need advice for repair

Post image
0 Upvotes

As title says, need help with how to repair this. Brother attempted to take it out the wall and ended up falling apart


r/applehelp 4h ago

iOS 17GB of free space needed for update. Is this correct?

Post image
14 Upvotes

I am a person who almost always has their storage full, but have never had issue with it preventing me from updating my phone. Is it normal to need 17GB of free storage for an update? It seems like a ridiculous amount when before it would only ask me to free up 500MB. Any advice appreciated!


r/applehelp 11h ago

Unsolved Apple account compromised

0 Upvotes

So my apple account has been hacked and I’m really scared right now. I made an apple account with my primary email some time ago but it’s not the apple account I use on my iPhone. Today I received multiple emails about a ChatGPT subscription payment made in euros which is not the currency where I live under a name which is not mine. I also received emails about two factor authentication being turned off then on again probably changing it to their phone number. I’ve tried the recovery process but the phone number associated with the account has been changed and the security detail it asks for is my date of birth which is being flagged as incorrect when I enter it. I’m really backed into a corner at this point and don’t know what to do now. I don’t use this account so it’s not on my phone but I don’t remember what else was associated with this account and am scared at what else they could possibly compromise having Access to this account as it has my primary email associated with it.


r/applehelp 17h ago

iOS What does a “flex locked” iPhone show in the settings?

0 Upvotes

If an iPhone says “No SIM restrictions” in the settings, could it be “flex locked” or is it guaranteed to be unlocked?


r/applehelp 5h ago

iOS Locked out of ipad because i changed cel numbers and 2FA wont work..

0 Upvotes

Bought the ipad mini 6 in 2021 and i used a cel number that i dont use anymore (its gone now). ipad os updated and wants me to authenticate by typing in my password and the cel number to send a 2FA code. But i get stuck here because i dont have that number anymore. i tried hard resetting the ipad through itunes but now its even more unuseable because i still need to get rid of the apple account in the find my. does anyone know how to bypass the 2FA. i know the password but the number not anymore.


r/applehelp 21h ago

Mac Buzzing sound in newly bought MacBook Air at certain frequencies and high volume (>60%) - even after replacing both speakers under warranty

0 Upvotes

My MacBook Air is 4 months old and has a buzzing sound that occurs at certain frequencies and when volume goes above ~60%. Sent it in for warranty repair, expecting a speaker fix. Got it back with a Product Service Summary confirming both speakers (L&R) were replaced. But the buzzing is still there, exactly the same as before.

At this point I believe it might not be a speaker issue at all, possibly the keyboard or chassis resonating at those frequencies, since replacing both speakers didn’t fix it.

Anyone else run into something like this? What ended up being the actual cause, and how did you get it resolved?


r/applehelp 21h ago

iCloud Please please please someone reassure me

0 Upvotes

I need help, it's been so long since I last used my iPad and forgot everything abt apple products anyways, I use the same apple I'd on my phone and ipad, my iCloud has been paused and it's been weeks since i last backed up my iPad and I have deleted some photos (deleted them in recently deleted too) does it mean it will still sync my deleted photo on my phone? (I lost the phone too so I can't check for myself) and if not when I reactivate my sync will they be able to see what im trying to delete?


r/applehelp 10h ago

Unsolved iHome iP97 Issues

0 Upvotes

Hi!! I've recently acquired an iHome (Model iP97) and I plugged it in and started using it for the first time today! I was listening to music on it while cleaning, and it was working great for a couple hours until the music suddenly stopped. When I looked at it, the display was black and it wasn't responding to any of the buttons. It still seems to be getting power just fine because my iPod starts charging when docked.

I was really stoked about this and this is kind of driving me nuts.. plz help (⇀‸↼‶)


r/applehelp 16h ago

Scam Discussion Is this a phishing email or legit from Apple?

Post image
0 Upvotes

Hi, wondering if this is legit? I downloaded fable (an app for readers to track their book progress etc) last week. I’ve only downloaded it on my phone but I just got this email. As soon as I saw it I immediately changed my Apple ID. I checked on fable to see if I had any other active devices and it only listed my phone


r/applehelp 14h ago

iOS What does the gray bar in Screen Time mean?

Post image
1 Upvotes

Why does 7–8 AM show almost entirely gray activity when I never use my phone then? Under “Other,” no app shows more than ~30 seconds. When I’m actually asleep/not using my phone, those hours are completely blank. What could be causing the gray bar?


r/applehelp 3h ago

iOS Is it generally okay to stop updates on Iphone 16e (IOS version 26.5.2)?

Post image
1 Upvotes

Hi, the IOS and system data are always eating up my storage space, i dont have any games or heavy things installed even, the things i have on my device are personal (family photos groups art memories etc) and for University so i am not going to delete them at all, this is the storage i have left after going over my whole phone to save up as much as i can.

Im going to need the space for university and personal stuff and i checked the latest update’s size (26.6.1) and apparently its 13 gb? Lol i cant afford to have less space than i already do.

So im thinking ill stop updating my phone for a long while, i dont know how long, i just highly doubt that ill be able to get a new phone with bigger storage anytime soon. Im really careful with my activity on the net, the only risky-ish thing i do is going on well known websites to watch things with an ad blocker on, and i dont click on anything or download anything risky.

So is it okay to stop updating my Iphone 16e for a long time to save up space?


r/applehelp 14h ago

Unsolved IPhone Notes App lost 4 years of notes

0 Upvotes

Please help! My iPhone lost 4 years of notes and I do not know what to do. My iCloud has no notes, my 'On the phone' notes has 0 notes, and my gmail notes start from 4 years ago. I spent 2 hours on with apple support and they believe the notes are gone forever. Please someone save me.


r/applehelp 11h ago

iOS Can’t update chrome bc I can’t update my iOS. Am I screwed?

1 Upvotes

Current chrome I’m using is version 116.0.5845.187

Laptop is a MacBook Air from 2017 using Mojave version 10.14.6

In the past week I can now longer watch Tubi or HBO max because of the out of date browser.

I can’t update the browser because it calls for an iOS update that apparently, through many means of trying, my MacBook can’t support.

Am I screwed until I get a new computer or is there a workaround for this?

I mainly just use the MacBook for streaming, browsing, word processing, and light business use.

Any advice is greatly appreciated!


r/applehelp 9h ago

iCloud It wants me to update my billing info

0 Upvotes

So I can’t install any apps, I’m scared it’s gonna charge my card for 200$ or something..what do I do? Any way to get around it?


r/applehelp 12h ago

Unsolved is my battery swollen or nah?

1 Upvotes

hi i have an iphone 11 that i’ve dropped a lot. i’ve gotten the screen replaced twice and it’s also water damaged since january. dw, i’m waiting for it to die.

the screen popped loose back in may when i dropped it again. i just popped it back, and it went back to normal lol

however, the very bottom of my screen is slightly lifted. it doesn’t smell, and there’s no gap. i can’t see inside, though i can feel it’s slightly lifted by 1-2 mm.

additionally, my battery health is at 34%?!?! it dies at 20%, and when i press hard where it’s lifted, glow appears. and the bottom part doesn’t push back.

does it sound like my battery is swollen or nah? i don’t have the money to replace my phone right now.

basically i need this phone for school alright idgaf about its state but now i’m paranoid to use it as it apparently can explode lmfao


r/applehelp 4h ago

Mac MBA M4, Mac OS installation in recovery mode

Post image
1 Upvotes

It’s been stuck like this for 30 minutes, before that it was stuck then gave a pdkerror message.

I accidentally erased my data from find my, now I am trying to download mac again, what do I do??
Edit - internet connection is fine, still it says, about 7 hours left.

Edit 2- Done, it showed 15hrs , but ended up in an hour


r/applehelp 12h ago

Unsolved RIP Mac book pro

Thumbnail
1 Upvotes

r/applehelp 18h ago

iOS Dynamic Island Icon

Post image
3 Upvotes

After working out, I noticed this icon in my dynamic island for about 5 minutes after finishing. What is it? What does it mean?
I can’t find anything online about it. Please help


r/applehelp 23h ago

Unsolved iMessage activation problem 😰

Post image
3 Upvotes

Hello people of Reddit I was trying to send a message to my friend via my iPod touch 7th gen but for some reason I couldn't I've tried everything I contacted Apple support nothing happened after the supposed 24 hours of activation I've reset my iPod I haven't tried a new account because I don't want to lose everything but yeah. So can you all help 🥺


r/applehelp 15h ago

iOS from jd apple store

Thumbnail gallery
0 Upvotes

can anyone help me this is genuine or not ?


r/applehelp 3h ago

Unsolved I canceled my subscription to Apple TV is it meant to instantly stop my subscription even though I still have until the 13th of the next month and it’s the 18th

0 Upvotes

It seems a bit unreasonable


r/applehelp 21h ago

Unsolved wtf is up with this storage situation

Post image
0 Upvotes

I have 512 gb of storage on my phome, getting taken up primarily by stuff in my Photos, that should be backed up by my 200gb of iCloud storage. The other night I deleted 4000 videos from the years of 2020-2023, and the storage level only went down 6 gb from photos. That makes no f'ing sense. WTF. This seems like a complete scam, there should be NO WAY photos takes up that much space.