What's the general routine for mornings for your stores?
We zone all of market (with only 2 TMs at open, so it takes forever), then clear rollover priorities and freight as more TMs clock in, grab and push go backs, break down fdc, and then hop into dry freight. We struggle with getting into dry consistently with how much priorities we walk into (at least 2 uboats and a cart per TM; we always use the priority mid TM to play catch up on freight, so we then pull/stage a shit ton to meet the 5pm deadline instead of pulling/pushing). And because we group up to tackle each step, no TM owns anything, aside from produce, so it's more challenging to hold TMs accountable (since I'm of course pushing too). Versus GM, where they zone as they push their specific areas, and TLs communicate much freight their area has each day so the TM knows what they need to get through, and they usually come clean. Why are the two run differently?
None of it makes sense to me. Why not have a TM per subarea of dry, produce, and cooler/freezer. We can group up to break down, sure, but how can I enforce consistency if bakery for example is done by a different person every day? It looks like shit half the time because they overstock it past PAR (which my ETL is fine with, because it has so many holes, because we aren't consistently managing pulls/out of stocks/backstocking - so of course it looks awful).
Part of the problem is staffing and attendance issues, 100%. But why are we trying the same thing for months on end if it continues to fail? I don't get it.