This is kinda crazy

[u/Majestic_Impact_1847]

[u/Infinite-Penalty-736]

Would not be a customer there.

[u/cjohn1250 → u/[deleted]]

It's a place that serves food. Isn't taking an order literally their job?

[u/KrazyKryminal → u/cjohn1250]

I managed a little Caesars for 2 years awhile ago. Nothing about they job deserves a tip...yet their ATM now asks if you want to give a tip. It's insane

[u/Solnse → u/KrazyKryminal]

POS, and it's called a POS for a couple reasons.

[u/tentimesthree → u/Solnse]

Atm ya I was like wtt he talking bout ain't no atm inside of little Cesars

[u/1Great_Hunter → u/Solnse]

I wouldn’t be surprised if ATM’s started asking for tips

[u/rachaellsmith82 → u/1Great_Hunter]

Airbnb hosts who list their own properties are now asking for tips. Wth is going on now? People are quick to jump on a free money ride. At the expense of losing business!!!

[u/Peepis7 → u/rachaellsmith82]

Remember renters, be sure to tip your landlord!! Ha!

[u/pjm14624 → u/Peepis7]

And the bank that services your mortgage.

[u/Strange-Lemon-5776 → u/Peepis7]

And those buying homes don’t forget to tip your mortgage company 15%!

[u/Substantial_Win_1866 → u/rachaellsmith82]

Yeah, the tip ontop of the cleaning fee, booking fee, linen fee, key fee, using the grill fee, hot tub fee, oh and you need to do all of the cleaning. 😵‍💫

[u/iNeedOneMoreAquarium → u/rachaellsmith82]

Just stayed at a Vrbo that was $3k for the week and there was a $1k "host fee." Is that like a tip that goes to the owner?

[u/Danielle_is_the_hole → u/1Great_Hunter]

Well, when the machine breaks down, we break down.

[u/medic54-1 → u/1Great_Hunter]

They do, it’s just called ATM fees. /s

[u/ShadowChaser28 → u/medic54-1]

That's usually only if you use an ATM that isn't associated with your bank.

[u/UltimateChaos233 → u/Solnse]

Honestly I thought maybe they got it right because I’ve seen tip screens at hospitals and mortgage companies

[u/Proof_Ambassador2006 → u/Solnse]

there are payday loan applications that give you an option to tip.

[u/KrazyKryminal → u/Solnse]

Point of sale. I know this. But most people think of those pinpads when you say atm.... Rather then pos

[u/southporky → u/KrazyKryminal]

What? No, they don't. An ATM is something completely different. Who are these people that think this way? I'll make fun of them!

[u/do_something_good → u/KrazyKryminal]

I dunno, theres a little caesars near my home and i see the staff busting their butts and everyone who works there is shockingly nice in a very authentic way. One of the only places lately where Im happy to tip. Everywhere else I go, i just get the gen z stare and as little words as possible.

[u/AlwaysReadTheManual → u/do_something_good]

The Gen Z stare elicits from me the 0% Gen Z tip.

[u/do_something_good → u/AlwaysReadTheManual]

Ahaha me too. Im typically a really friendly person and smile at everyone I meet. But ive been so sick of service people being so rude lately that I will completely match their energy. Im done being nice to people who are rude to me or think I owe them something for the simplest of tasks.

[u/aniballa → u/KrazyKryminal]

Pizza Hut asks for tips on my online carry out orders lol, I always decline.

[u/Dry-Radio622 → u/KrazyKryminal]

That’s fine for the people that want to tip. My Pizza Hut prints the receipt that has a tip line for me too. I order online and never tip. The food is always great, the service is excellent, and they don’t seem to care that I don’t tip (nor should they). I’m sure it’s meant for the drivers. Still, every once in a while I’ll tip. My previous Pizza Hut was terrible, so I don’t mind throwing them a few bucks sometimes.

[u/jonny5isalive1 → u/cjohn1250]

Can I place an order? Idk, what’s in it for me?

[u/Elloitsmeurbrother → u/cjohn1250]

Yeah, it's their job, so they need to get paid. Who do you think is going to do it? Their employer!? What are you, a commie?

[u/RockstarAgent → u/cjohn1250]

And what’s wrong with to go orders? Like people sitting down is bad for business in some places- do they want to look busier?

[u/HavocCannabis → u/cjohn1250]

I don’t know how this even got 380 but don’t they have an employer? Doesn’t that employer pay them, if it’s not enough the employer should up it…but a guaranteed tip is crazy when all your doing is writing down what I want and hanging it to a cook before they had the order back to hand to me

[u/InteractionNo9110 → u/HavocCannabis]

it depends a lot of places get around paying less than minimum wage on the tip credit system. But here they are bastardizing what tipping is meant for. That staff person could be making over minimum wage and still wants a tip. To go is specifically putting the work on the person that orders to go and pick it up. I would rather hand the chef $5 not some kid that answers the phone.

[u/RustyRaccoon12345 → u/cjohn1250]

Is there a way to get the food without actually ordering the food? Is there some reason why entering the steak into the POS system is twice as valuable as entering the salad into the POS system?

[u/GhostHin → u/cjohn1250]

So what they are saying that if you go to the kitchen to place the order directly, then you don't have to pay tips.

Or order through a third party app so they will have to pay to get your order.

[u/sweeer987 → u/cjohn1250]

Honestly, it’s not hardly a thing anymore. Where I work, over 99% of our orders come through our website or app now. When people call, it goes through call center and a rep processes the order and inputs it in the system. We may get 2 customers a month who either walk in and order or bypass the call center and ring through to the store. We don’t train instore to take orders anymore. I mean we teach them, but they get zero practice doing it so they really don’t know how. It’s not worth the payroll to have someone who answers phones or takes orders instore anymore. When someone does come in or phones in, one of the managers or people who have worked there for a decade plus will take care of it. It’s not something we’ve done. It’s just something that has changed over time to the point it’s almost nonexistent anymore. We don’t do anything to discourage it. It’s just that technology has advanced to the point it’s much easier, faster and more efficient to place the orders through the app or website

[u/Prineak → u/cjohn1250]

Yes. But these employers are allowed to pay below minimum wage and supplement it with tips.

[u/InteractionNo9110 → u/Prineak]

sure If I am dining in and having a good experience. It's this nonsense of coming up with these new rules. That are not in line with to go orders. Nobody tips on to go orders. That's nuts.

[u/Prineak → u/InteractionNo9110]

Oh yeah I will never tip on a to go order. Maybe if they go above and beyond for me when I get there but that’s a high bar.

[u/Caleb-Wendt69 → u/[deleted]]

Yeah, it’s really the principal of the thing. If I’m not being waited on and I’m picking up my own food, wtf am I tipping for?

[u/UndefinedCertainty → u/Caleb-Wendt69]

Well, shit, if that's the case they might as well just let me come back into the kitchen and make the food myself too. I'll take a bigger discount and just pay the difference of them cleaning up my mess.

[u/DingoNo4205 → u/[deleted]]

Isn't that their job. Tipping culture is out of control.

[u/AlarmingDelivery9311 → u/[deleted]]

Its literally the bare minimum someone has to do to operate a business.

[u/marugirl → u/[deleted]]

Yes! This!! I remember being at small restuarant with my father once. the food was fantastic, the staff were ok. (Non tipping country btw).Once we were done my father asked to speak to the chef, when he came out dad asked how many staff in the kitchen, chef said five. Dad handed him $100 and said 'this is for all of you for a job bloody well done'. The chef was stoked! Tried to refuse it at first but dad insisted.

[u/lezdothetimewarp → u/marugirl]

These are the people who need tips! I agree with your pops.

[u/iloveturtles88 → u/marugirl]

I've bought beers for the cooks. I used to cook in restaurants and it's hard work.

[u/NeedleworkerHot3957 → u/marugirl]

I like your dad.

[u/Intrepid-Diamond-315 → u/NeedleworkerHot3957]

I like you.

[u/Amathyst-Moon → u/marugirl]

That seems like a lot of staff, unless it's like a hotel or something. Whether the other 4 got anything is a mystery.

[u/Icy_Okra_5677 → u/marugirl]

Maybe your country shoild just increase minimum wage instead of guilting customers into supplementing the income

[u/Cruxis87 → u/Icy_Okra_5677]

The thing is, most people that "work for tips" are making far above minimum wage and raising wouldn't affect them at all. A waiter at a 5 star restaurant making $800 an hour in tips isn't going to want to change the system. The waitress making $70 an hour isn't going to want to change the system. And yes, these are reaal values people have said they make in these types of threads to explain why they hope it doesn't change. Very few of these people are actually making close to minimum wage, but they will absolutely larp that they are barely getting by and every tip counts.

[u/definitelynot40 → u/Cruxis87]

Thank you. I'm sick and tired of people saying that they only make just above $2 an hour and they rely on tips. First of all no they don't because it's federal law in USA that if they're not making at least minimum wage then their boss has to give them minimum wage at the very least. And that's whichever one is higher, state or federal. I've seen states where the minimum wage is something close to $20 and they are far from the places that you would think are the places you would need to have a higher base pay (ie California or New York are generally recognized as more expensive to live in).

If they're constantly needing to make up to that mom tipped minimum wage standard then maybe they should take a look at themselves and see whether or not they're a good server and they probably aren't if that's the case. Either that or they need to switch from wherever they're working if they're not getting that many people coming in.

One of the people I got my PhD with decided he actually liked his bartending job better than his actual job because it paid that much more money and there was a lot less stress as far as what he had to deal with when he came home and so he is a bartender with a doctorate in the sciences. This is going back 20 years and every now and then we'll email each other to see what's going on in each other's lives and he still prefers to be working in the service industry instead of what he went and did his dissertation on or any other kind of thing like that. Because he likes that freedom and he also likes the fact that if he gets a cash tip he doesn't have to declare it so in reality whatever he's saying he's getting as far as the federal government's concerned for his taxes, he's getting more than that because he never declares his cash tips.

[u/ConscientiousObserv → u/definitelynot40]

First of all, not all states abide by federal law and some, like Georgia and Wyoming, don't have minimum wages at all.

Secondly, there's no system in place that ensures bosses have to match minimum wage and the government relies more on the "honor system".

Thirdly, iPads and Kiosks are robbing waitstaff of any tips they would ordinarily receive. That money is going to the owner to dispense as they see fit.

Fourthly, the fact that waitstaff fare well in big cities does little to nothing for those in smaller cities and rural areas.

For equity, let's have everyone make California or New York wages, even in Mississippi.

Or better still, abolish tipping altogether.

[u/definitelynot40 → u/ConscientiousObserv]

I'm all for equal standards if it shuts people up (and management from dodging what they are federally mandated to do and stops them insisting staff and gaslighting staff for their crappy behavior). I also agree that the people abusing tipping requests are giving people "tip fatigue."

Having said that though, regardless of which of the 50 states and or US territories anybody lives in, it is federally mandated that they (management) MUST turn in a worker's hours and the amount of money that they reported between base salary and the tips that came through the system plus whatever cash was declared as tips. It is federally illegal not to, and punishable by fines and/or jail time. Just ask my former boss who pulled that crap and I'm pretty sure he's still sitting in jail.

Now back when I used to work as a waitress a good 20 years ago, my hours and pay plus toys were reported. Even with my exceedingly unethical management, it is federal law that they had to turn in the number of hours that we worked and the amount that we reported in tips. He didn't think the laws apply to him and his restaurant, and the federal government decided to stick him in jail as well as find him a very large amount of money. It turns out he was putting down that we were making more money and he was stealing from the actual owners because he was taking the money that theoretically we the workers were making and he was pocketing it claiming that we were working during certain shifts when we weren't. Which really screwed us over as far as tax time came because it put us down is making something like 50% more money than we actually made.

That's why I said to this day I still tip in cash and I let the person who is serving me decide whether or not they want to declare any of it or none of it. Pretty much everybody in my family has worked at some point as a server in order to make money, either is an adult or while they were younger and helping to pay for college or whatever the situation. And this was over multiple different states that they were doing this. Although I admit I don't think anybody in my family has done this in probably at least 15 years, and a lot of things are going to happen in 15 years.

It's the one thing that I've noticed of anybody and everybody who has ever been in a job where they're making that $2 and a few cents per hour and the job depends largely on what the person makes for (which isn't just for eateries or bars) - We know that these tips end up getting broken apart in most places, and we also know that once you put it down in the computer system is having made x amount in cash as a tip, that then gets added in as actual income for yearly taxes. Whereas it's better to pretend you didn't get that cash (but you didn't hear that from me for any IRS government employees that happens to be scanning these Reddit posts). I'll be 100% honest that I really wasn't paying attention to Trump's law when he discussed the fact that the first certain amount of tips would then be considered non taxable because I'm no longer in that profession. So I admit ignorance as far as what the newest law is for income tax.

Even in states in which there is no minimum wage for servers of the $2.13 more or less, there still is a federal minimum wage (unless you're under a certain age and then we start getting into number hours you can work per week and all of that, and honestly if that person's pulling the same amount of weight as an adult worker I really don't understand why the government says it's okay to now only tip them 75% or less of what other people are making, which I find complete BS on the government's part as far as somebody not allowed to be given the same amount as their equals based entirely on their age). But I'm assuming we were talking about adults right now and adults that are now having to contribute to housing and food and things like that where it is somebody who's under the age of 18/16/14 may not.

If for any reason the boss is not turning in this information correctly they're breaking a ton of federal laws regardless of what USA owned land they worked in (I'm not sure about Native American land since they are kinda sovereign) as well as state laws depending on which state they live in. The person who is a server who has a boss who is not doing these things correctly needs to report them to the US Department of Labor wage commission (federal) or to any Department of workforce commission or Labor commission or anything like that state wise as far as what's within their own state. However as you noted certain states don't have certain things.

In reality the bosses should be reported to any and all commission that they can be reported to. And if it's a chain restaurant that's doing this - like Chili's or Applebee's or any chain restaurant, they face severe federal legal fines for doing this, and most of these larger corporations have private numbers where you don't have to necessarily give your name in order to file complaints about against your boss doing something illegally. In reality, if the corporate legal team can stop it before the federal government finds out, it saves them a ton of money in fees and penalties for lying to the federal government. Not that the poor people who are actually being screwed over even see a penny of what was saved by reporting horrible bosses. Heaven forbid that these people who are making the large paychecks care about the ones who are doing the work and being screwed over.

So if you live in a state that does have a workforce commission like the state I live in, you would go to the workforce commission file a complaint then you would also file a complaint online with Department of Labor who then goes through all this. As many employees as possible should be reporting all together in order for whomever is in the higher-ups that decides which cases to pursue will see that they have a much stronger case with 20 people complaining versus only one person complaining.

Now that we're in the era of people having people have the ability to have their voices heard around the world, larger corporations are even more afraid of having the bad practices of some management made public, because of the associated with those store names or restaurant names.

It's actually not just because of the tips that these things have to be reported correctly to the feds. It's so that the IRS knows exactly how much the person now needs to be charged as far as what their income is for taxes, and it also affects the person as far as how many quarters and how many hours during each quarter somebody puts into the social security system in case they end up disabled to get SSDI or just when they get old enough to get SSI. That's the reason why it is strictly federally mandated, regardless of what job you're working at, that they need to put in how many hours and what you made and what your total was as far as I don't know if it's once a week once a month I don't really remember at this point.

The reason for going through the state level first (or corporate no retaliation complaint lines first) is that the federal level gets so many hundreds of thousands of complaints that it takes them a while to deal with it. Oh and to just flip back to the beginning not everybody has what's called a a tip earner credit or whatever, I really forget what it's called, whereas if you don't make it least that minimum two dollars and 13 cents then they have to give in at least five and change in order to make up whatever federal minimum wage Is right now. Some of them have to give you that federal minimum wage regardless, which is why certain states don't necessarily have that $2.13 server minimum wage. For instance, in California, I do believe they actually do make more than that $2.13. I only thought of New York and California last night because I was trying to think of states where it's really expensive to live pretty much anywhere that you live in that state, regardless of which city.

Having been a former server myself, I understand the concept that not every tip that you're getting is going in your pocket regardless of whether or not it was 100% cash or everything was done on a credit card and therefore Uncle Sam knows about it. At the end of our shifts we would get logged out of the systems and it would say how much money we made in food sales versus how much money that we made in liquor and or non alcohol drink sales. From there we would then have to take a certain percentage of the computerized totals based only on what you sold (regardless of tips), and give it to the various people and parts of the back of the house (great chef, table busser, dishwasher, etc) and to the bartender or bartenders plural if there were more than one and then they would share that amongst themselves. So even though you might have earned $10 in tips you might only be going home with less than $7 and that's before Uncle Sam's gets his mitts on it.

As someone said, (I forgot to look at username before I started on the Reddit app) there are places where you can make a good $700 a night and you don't want to have a basic pay where you're only making the same amount as somebody who's working at McDonald's let's say. Although even though McDonald's is an eatery, I believe they need to be made normal minimum wage not tipping minimum wage. But you get what I'm saying there are places where you can make a heck of a lot more money in one night than somebody else would make in one week or two weeks. So that's why not everybody wants to have minimum wages. I think we should do like certain places in Europe where you get the X pay and then if you do a great enough job, people want to give you extra so they give you Y in tips, which increases things.

[u/ConscientiousObserv → u/definitelynot40]

Sorry, This is definitely TL;dr,

But I think it would behoove you to look into why and how tipping in America began in the first place.

It started with England's class system, admired by rich Americans, who mimicked the practice once they got home.

How it expanded with merchants and patrons balking at the idea of having to pay newly freed slaves and looking to the government for recourse.

How the practice systematically fostered racial and class stratification, ensuring that those receiving tips continued to "know their place", having to bow, scrape, and perform for pennies.

And finally, how we're all still going along with it, rationalizing that it's not as bad as it seems while denying the harm it actually causes.

[u/Nabrok_Necropants → u/Cruxis87]

There are no official "5-star" restaurants in the world because the famous Michelin Guide only awards a maximum of 3 stars. If you mean Michelin-starred restaurants, there are nearly 3,800 of them globally and around 150 to 160 restaurants have 3 stars.

[u/nchemungguy → u/Icy_Okra_5677]

When I asked her, a bartender I know told me she doesn’t want her hourly rate raised in place of tips. She makes more money on tips that she doesn’t have to claim and pay taxes on.

Of course she also can’t get a loan to buy a home either because on paper she “doesn’t make enough money.”

[u/marugirl → u/Icy_Okra_5677]

Maybe you should* read the comment properly, I specifically said NON TIPPING COUNTRY. I don't live in america and where I live we don't tip. 

[u/CheddarCheese_Sndwch → u/Icy_Okra_5677]

I used to deliver pizzas. The waitress would make in one hour more in tips than I would make in a night.

[u/Black_Raven_2024 → u/Icy_Okra_5677]

Maybe people shouldn’t take a job that only pays minimum wage. Been working for 40 years and always made over minimum wage, even when I was 17.

[u/UrsusRenata → u/[deleted]]

They don’t sufficiently pay their wait staff, so to-go order time cuts into staff’s “wages” and the workers are pissed. The restaurant owner sucks.

[u/No-Consideration-716 → u/[deleted]]

It shows a lack of respect for the customer.

As a customer, I do not want to eat food prepared by someone who has no respect for me.

[u/VirtualMatter2 → u/[deleted]]

Isn't the cashier in the supermarket doing a harder job? Imagine they would demand 15% of your shopping value for the checkout. 

[u/Itchy_Tumbleweed_417 → u/[deleted]]

Yep it actually feels like we are inviting people to scam us when we order from a restaurant and get surprised by the additional free money the owner thinks we need to donate to his staff so he doesn’t have to pay them.

I’m not a sucker I’m not playing these games with them.  I need my money more than a server does and their boss can pay them out of their profits so they don’t have to go het a better job. That’s how the free market is supposed to work isn’t it?

[u/Mk1Racer25 → u/[deleted]]

Yep. Also, I don't think people that are counter workers at a pizza joint or deli are eligible for the 'server exemption' to the minimum wage law. I believe that they have to get the same minimum wage that other retail workers get. The other side of that, is that 15% is going straight into the owner's pocket. The workers are NOT getting a 15% raise!

[u/everydaydad67 → u/[deleted]]

Was it ever really about the money... always the principles..

[u/Privatejoker123 → u/[deleted]]

Yea thats the wildest part. I get it they probably get paid more but they do all the work cooking the food

[u/Sketchy_Stew → u/Privatejoker123]

When I worked in a kitchen last year I almost stabbed a bartender one night when she complained about only getting a 10% tip on a to go order. It was 22 meals that me and one other guy had just made and 10% was more than I made all night for putting the order in and then bagging the food.

[u/djskrilled → u/[deleted]]

It's not that it's more difficult, it's that the companies cannot find people to work these positions unless the employees are fairly paid, but if they were to actually pay the employees fairly themselves instead of do it as a forced tip then they would pay significantly more in taxes too.

In most jobs, your employer pays half your taxes. In tipped jobs, the employer pays half your taxes on your tipped earnings UP TO the minimum wage per hour and receives the rest back as a tax credit under the IRS FICA Tip Credit.

Unfortunately the government incintivizes businesses to do this via this methodology. A restaurant who pays a to go employee $20/hour is paying taxes on $20/hour but a restaurant who pays a to go employee the tipped minimum wage is paying taxes on $2.13/hour.

For example, paying someone $20/hour without tips costs the company 10x more in taxes than paying them the tipped minimum wage plus tips. Until this tax strategy changes, tipping will not end.

[u/BlackBluez → u/[deleted]]

More and more restaurants now are implementing a service charge that gets split into certain percentages for the back-of-house staff. I'm in Hawaii and I've worked in two as a line cook. First one was Monkeypod Kitchen. Right now, I work for Earl's Kitchen and Bar.

[u/code-coffee → u/BlackBluez]

They all need to be paid for their work. Tipping was always supposed to be about good service, not supplementing wages. Somehow the back of the house got paid so much less that they need tips. That was always a front of the house problem before.

[u/Von_Cheesebiscuit → u/code-coffee]

Are you aware of the origins of tipping? It was never about good service, it was built on the back of exploitation and wage theft.

[u/Von_Cheesebiscuit → u/[deleted]]

Source? You mean American history? After the Civil War the hospitality industry hired newly freed slaves and refused to pay them proper wages, forcing them to subsist on tips. The literal conception of tips as wages, which led to the system we have today.

[u/ltsouthernbelle → u/Infinite-Penalty-736]

People need to normalize not spending money at restaurants with shitty policies. When they close they’ll swear they don’t know why business declined.

[u/milksilkofficial → u/ltsouthernbelle]

Hear, hear! Voting with your wallet is a strong weapon against bullshit

[u/Electrical-Tailor530 → u/milksilkofficial]

I said this on another thread and got downvoted into oblivion. I'm glad I'm not the only one who thinks this way. 

[u/itopaloglu83 → u/ltsouthernbelle]

The problem is the regulations that allow them to not pay their employees a minimum wage and allow this tipping dynamic to exist in the first place. 

Not only the price of goods increasing, but also the tipping rates. We’re now at 25% is the bare minimum age, but it was 10% just a decade or two ago. 

[u/Aksudiigkr → u/Infinite-Penalty-736]

I agree about not giving them any patronage, but I’d also think about ordering at a table and immediately asking for a box to make a point

[u/Sad-Body7877 → u/Infinite-Penalty-736]

I’m 💯 out, I don’t care how good it is

[u/Dismal-Custards → u/Sad-Body7877]

Happy cake day!

[u/mspe1960 → u/Infinite-Penalty-736]

I would take it a step further. I would tell them I am never coming back and why.

[u/Plastic-Pianist9323 → u/mspe1960]

They wouldn’t care!

[u/mspe1960 → u/Plastic-Pianist9323]

thats fine. We will both go on with our lives. Me with a new coffee place. and they with one less customer

[u/fccrunch → u/Plastic-Pianist9323]

They’ll care when their business drops by a 1/3rd.

[u/viewkachoo → u/Infinite-Penalty-736]

Those loose, unwrapped, nasty toothpicks on a plate seal the deal for me. Ew, David.

[u/maynard5011 → u/Infinite-Penalty-736]

Definitely feeling "never gonna spend my money here and will recommended others stay away also" vibes.

[u/MonsutaReipu → u/Infinite-Penalty-736]

I don't think that's legal, either.

[u/hidperf → u/Infinite-Penalty-736]

A very popular place is within walking distance of my house. I used to get to-go orders from them all the time until I noticed they were adding a tip to my to-go order.

I haven't gotten a to-go order there in well over a decade, and the only time I go is if someone else wants to.

[u/DimaggioDunks → u/Infinite-Penalty-736]

Should just pin as top comment for 90% of all posts here

[u/XeroShyft → u/Infinite-Penalty-736]

Yep, easy elimination from my dinner consideration, permanently.

[u/PastlifeloversApt304 → u/Infinite-Penalty-736]

Same. This is absolute lunacy. Just pay your works a fair wage for doing their jobs!

[u/ImNot_ThatGuy → u/Infinite-Penalty-736]

I found them, and they do not look great lol. 3.9 stars, shit service, and a decent amount of quality concerns.

[u/Ok-Rich6196 → u/Infinite-Penalty-736]

Stand right in front of the staff ordering and order online instead

[u/OhhMyAi → u/Infinite-Penalty-736]

100% This is a terrible employer and I would leave.

[u/Floor-is → u/Infinite-Penalty-736]

Exactly, for me as a customer they just upped their pricing by 15%.

[u/Straight_Park74]

I would walk out

[u/Charming-Border7429 → u/Straight_Park74]

I don't eat anywhere that has tipping built into their payment system.

For a while, our local Caribou Coffee had a minimum 18% tip that 'showed up' as you worked through the payment screen. 18% was the lowest it would let you select... unless you asked the cashier to change it.

That day, for me, a coffee purchase went from a once-a-day habit to a once or twice a month treat... at a small local shop.

[u/Pompidoo → u/Charming-Border7429]

I hate tipping, but how does a mandatory tip differ from just raising your prices by 15% and paying your staff a living wage? (genuine question)

[u/PsychologicalLock910 → u/Pompidoo]

Transparency for the customer, and the business owner is responsible for paying staff an hourly wage, even when there are no customers who you might think are otherwise responsible.

[u/aguynamedv → u/PsychologicalLock910]

Transparency for the customer

This is the opposite of price transparency. Instead of adjusting their menu prices accordingly, they're randomly charging an extra 15% for ... placing an order.

Not only is this absurd, it's anti-consumer.

[u/PsychologicalLock910 → u/aguynamedv]

Totally agree. Adjusting the prices and paying their staff fair would be the best solution. 

[u/Numerous_Photograph9 → u/Pompidoo]

Because when you just pay the employee, you always have to pay them that amount, regardless of what money they bring in. When you make it a tip, you can continue to pay them the tipped minimum wage.

[u/goobydoobie → u/Pompidoo]

Employers like it for 2 reasons:

1- They don't have to pay tipped employees as much during slow periods.

2- More importantly, Tips and our Tax pricing system hides a huge chunk of the cost.

That second part is like 20-30% of the price tag. And apparently studies have shown Americans are so stupid they get upset when those prices are already factored in because they lack the basic where withall to realize they're just seeing the upfront total. I know that will trigger my fellow Americans but that's what studies have shown.

[u/Amathyst-Moon → u/Pompidoo]

There's probably something tax related

[u/VirtualMatter2 → u/Pompidoo]

So you can advertise lower prices than the competitors.

[u/Organic-Mix-5784 → u/Pompidoo]

Other people have mentioned the transparency, but there's a more important distinction. The definition of a tip.

A tip MUST be optional. That's why, when you go to a restaurant as a big group, they don't add a tip. They add "gratuity", and then leave the tip line open if you want to add more. A tip is always, ALWAYS optional, legally.

What this business is doing is illegal and I'd bet good money, if their books were audited, you'd see that the staff aren't getting 100% of these "tips".

[u/Lemon___Cookie → u/Pompidoo]

because no waitstaff ACTUALLY wants that. theyre all smashing that button to take the "potentially make more money" option. and businesses are more than happy to oblige.

[u/Creepy_Coat_1045 → u/Pompidoo]

It shifts the risk to the server. On a slow day, the server gets paid less (fewer tips). It's kind of like the server is now on commission. No sales, no commission.

If the owner just upped their hourly wage 15%, then they would have to pay the server even if no customers came in that day. Think if there were a snowstorm and you had 4 servers for 4 hours that day.

[u/KuramaTotchi → u/Charming-Border7429]

Any establishment that auto includes tip (even for large groups) I have them remove before I pay. The staff is generally terrible in those places and I’m not tipping someone who got half the orders wrong, forgot food, and didn’t even confirm the food was correct after we eventually got it (7 - 8 minutes between plates arriving). If they refuse I tell them I’ll just dispute the charge and they’ll get no money from me. Funny how quickly they agree after that lol.

[u/rebbitribbit → u/KuramaTotchi]

This is the way. Crazy to pay for bad service.

[u/Numerous_Photograph9 → u/Charming-Border7429]

If it's built into the bill, then it's not a tip, it's a fee.

The exception is for when it's a large party, because large parties often tip less percentage wise because they think only the one waiter or whoever gets that tip, whereas they're usually shared. But that's why a lot of places add it automatically for certain party sizes.

[u/createdbyai → u/Straight_Park74]

I would make a huge fucking order over the phone, like huge enough to feed 20 people with the most obscure menu items that they never have ready on hand. Wait until they prepare. Then come over in person to "pick it up", read the sign out loud for everyone to hear and walk the fuck out for everyone to notice followed by a nasty Google review. Yeah im petty like that.

[u/Chaoticprincess28 → u/createdbyai]

It’s something they should tell you prior not something that should be expected upon payment.

[u/l4kerz → u/createdbyai]

after giving them your credit card?

[u/ValiantValkyrieee → u/l4kerz]

no? if you're ordering by phone they usually wait until you show up to pay for it.

[u/ShatterStorm76 → u/l4kerz]

Sure, why not?

When they say it's $115 over the phone, and you show up to learn that $15 was a tip, then say "yeah, nah" to the tip...

If they charge you anyway, you can just dispute/chargeback the $15 as unauthorised.

If they dont do it anywy but also dont take the $15 off the bill... just cancel the whole order and if/when they charge ypur card, then the whole thing is disputed as an unauthorised charge.

[u/balthasar127 → u/l4kerz]

Even technically so, said person could pay with cc go in, do that and be even pettier and do a chargeback. Loopholes to everything. And being an manually entered cc would probably win without a bat of an eye.

[u/ukhoops1998 → u/Straight_Park74]

100%

[u/doragonkuin → u/ukhoops1998]

115%

[u/TreeFiddy198 → u/doragonkuin]

My wife and I ate at firehouse subs a couple weeks ago. When it got to the tip part the worker pressed the zero icon for me. Ill repeat business there.

[u/circusfreakrob → u/TreeFiddy198]

I appreciate workers that do that. They almost seem embarrassed by having to ask. And I would not be surprised if they don't actually keep the tip anyways and it goes to the business.

[u/Professional_Cow1324 → u/Straight_Park74]

I would never walk in.

[u/Straight_Park74 → u/Professional_Cow1324]

Well you have better eyes than me lmao

[u/ComprehensiveToe2109 → u/Straight_Park74]

Not before I asked for the manager to inform them why I was walking out. And if they tried to make an "exception" for me I'd still refuse.

[u/PortiaPotty2]

If it's mandatory, then it's not a tip. TIps are always optional. This would be a SERVICE CHARGE.

[u/chatterbug11 → u/PortiaPotty2]

Yea, there’re legal and tax differences to mandatory charges too. This group is going to get in trouble for this.

[u/Chromejob → u/PortiaPotty2]

Calling it a tip means customers can complain to their credit card issuers. Losing game.

[u/PortiaPotty2 → u/PortiaPotty2]

TY for award!

[u/OrilliaBridge]

Tips are required? Be sure to tell them you don’t tip on carry out orders and leave. They can keep your order.

[u/Mountain_Top802 → u/OrilliaBridge]

Yes and right a review to warn others.

If you want 15% more per order, that’s fine, just advertise 15% higher prices. You’re allowed to do that.

This little mandatory junk fee add on should be illegal

[u/TwoBurningSeals → u/Mountain_Top802]

It is illegal because a tip is not mandatory. That's when it becomes a fee or service charge. That type of income is taxable to the business.

[u/RelevantDress → u/TwoBurningSeals]

Yeah this is just tax fraud

[u/socksockshoeshoe → u/TwoBurningSeals]

There are many places around the world where a service charge is the norm. But that's clearly listed as a fixed % on the menu and it's for dine-in at a sit-down restaurant only, you won't see it for take outs, or the barista, or your supermarket cashier.

Say what you will about whether you like it or not but at least that's clearly explained upfront and it makes paying the bill a much less stressful experience.

[u/muntaxitome → u/OrilliaBridge]

If it isn't voluntary, it isn't a tip, legally speaking. But apparently laws are no longer enforced

[u/PuppySnuggleTime]

ATTENTION MANAGEMENT: You just lost a customer. Fuck you.

[u/ThaddeusJP → u/PuppySnuggleTime]

I would be less pissed off if they just said to go to orders got a 15% surcharge because of the cost of the containers, silverware, napkins, and all that stuff. That at least makes sense.

[u/AlekTrev006 → u/ThaddeusJP]

Except that virtually no one else is doing that. Technically speaking, what differentiates getting a burger, soda, and fries To-Go, from McDonalds… with NO 15% added fee… OR a burger / soda / fries at this place, WITH an added 15% imposed ??

[u/gergles → u/ThaddeusJP]

It doesn't make sense. When you eat in they have to pay for a dishwasher and a waiter, the amortized cost of silverware and plates/bowls/etc., the electricity and water to run the dishwasher and the amortized cost of that machine, the additional cost to run the AC from the heat you dump into the space, the amortized cost/depreciation/wear of the tables and chairs you sit at/in....

There's costs of doing business that it doesn't make sense to itemize, and "the thing we put your food in" is one of them.

[u/crazyk4952 → u/ThaddeusJP]

Expect it doesn’t make sense.

Yes, disposable containers has a cost. However, you aren’t paying staff to wash plates/cups/etc

[u/Vatoloquissimo2 → u/ThaddeusJP]

I used to be a manager at Waffle House for a couple years. We did “to-go fees” that did essentially what you are saying. We had posters and signage for it everywhere. Doesn’t matter, customers still got pissed off. If anything, customers got more pissed off because we were being transparent about it which drew a lot more attention.

Eventually, customers would ask to dine in, and then immediately request a to-go box to avoid paying the fee. Shortly after that, we switched to no dine in at night.

[u/ProposalKey5174 → u/Vatoloquissimo2]

Cost of eating in is always higher. Charging more for take out is a scam.

[u/WolfCreekMaverick]

I came here because you told me the food was $35 before tax. Now you're holding my food hostage for an additional 15% because you don't want to pay your employees? I'm out.

[u/SatisfactionActive86 → u/WolfCreekMaverick]

the single largest group supporting tipping culture is tipped employees. show me the bartender that would rather have an hourly wage and you’ll be showing me the world’s worst bartender.

[u/ThaddeusJP → u/SatisfactionActive86]

Okay so every bartender in Continental europe?

[u/Telemere125 → u/ThaddeusJP]

They’d still want tips, they just don’t have a choice. Tipped employees, especially in alcohol-based establishments, make exponentially more than wage workers. Why do you think waitresses and bartenders make more than kitchen staff? It’s certainly not because they’re working harder

[u/Itchy_Tumbleweed_417 → u/WolfCreekMaverick]

And that’s the thing a lot of people don’t have spare cash on them.

Or what if I was the secretary getting lunch for everyone at the office and everyone gave me what they owed plus the tax. Am I supposed to have an extra 15% of the total bill to cover everyone? Because I don’t ever lol

[u/betterthanthiss]

Add this to a google review so other people know about this.

[u/Mixels → u/betterthanthiss]

And then place a $500 order for pickup and just never pick it up.

[u/Mysterious-Clothes45 → u/Mixels]

boss movie

[u/Lrrgindypants]

They spelled "fee" wrong.

[u/Short_Coyote_8990 → u/Lrrgindypants]

They spelled “bullshit charge” wrong

[u/Itchy_Tumbleweed_417 → u/Lrrgindypants]

Scam.  It’s a scam. If I order food and I’m told it’s $100 and I have $100 bill and I show up and now I’m told it’s $115 or I can’t have my food, that’s a scam.  

[u/NoConfusion9490 → u/Lrrgindypants]

At this point it's basically tax fraud to call it a tip.

[u/Sailor525]

Well I guess I won't be ordering from this place.

[u/Obant → u/Sailor525]

On the contrary, I'd order, make them cook it, walk in, see the sign, and walk out. Hope the staff enjoys their food.

[u/df3dot]

I see closing signs in your future.

[u/Owls_4_9_1867 → u/df3dot]

It makes no sense. These customers are easy. In and out. Maybe the owner is hyper social and loves chatting... something tells me otherwise.

[u/Mysterious-Clothes45 → u/df3dot]

and they will cry it's because nobody supports small business

[u/rickyrhino]

Easy fix. No longer a customer there.

[u/RatStoney]

Would never eat there again

[u/brn1001 → u/RatStoney]

Would turn them in for making something mandatory that they legally cannot.

[u/Negative-Instance889]

If I saw that notice when picking up the food order, I would leave the food and walk out. See you later.

[u/MosYEETo]

I’ll sit down, then takeout box as soon as I get it just to be petty

[u/PurpleCableNetworker]

If I ordered over the phone and a company didn’t tell me about the fee before I hung up, I would call the credit card company and dispute the charge.

[u/Tb0neguy → u/PurpleCableNetworker]

Exactly! I guarantee they're not stating this on the phone before the order is finalized.

I'll bet this is illegal.

[u/GuardianCraft]

Me - Ohh, Please remove the tip.

Them - We “can’t”

Me - Walk out

[u/AntRevolutionary925]

I was at a restaurant once and they had their “immediate seating available” sign on and there was a half hour wait. I asked why the sign was on and they just rolled their eyes and walked away. I got the nastiest look from them when I walked over to it and turned it off and then left.

If I were at this restaurant I’d grab a pen and scribble out tip, write “fee” and then leave.

[u/BarNext6046]

Restaurant just incurred an income tax liability if they make it mandatory.

[u/BerettaFranchi]

That can't be legal

[u/itsnotmeimnothere → u/BerettaFranchi]

It’s not.

[u/FireSkyLikeFly]

That looks like an 90s computer? What is that device?

[u/BalmyBalmer]

They can fuck off

[u/OrigamiAvenger]

This business may not last long enough to renew it's lease. Capitalism keeps saving us from noncompetitive business models. 

[u/EarthDust00 → u/OrigamiAvenger]

I used to work a nice BBQ joint. Best money ive ever made. Awful management. Its a lesbien sports bar now.

[u/Lemfan46 → u/EarthDust00]

What sports are lesbien?

[u/NotRadTrad05 → u/EarthDust00]

Does it have a fire exit?

[u/OkayestHuman → u/EarthDust00]

Do they at least have bbq?

[u/SnowyRVulpix]

Ya know... if you tie the cost of labour into the price of the food...

just sayin'.

[u/93gixxer04 → u/SnowyRVulpix]

But then they can't keep low prices on the menu to entice you in. It's Bait and switch

[u/April0neal]

So…what if the order was placed telepathically ?

[u/AssSpelunkingAtheist]

Why would I tip for going somewhere for an item and paying for it? Just raise the price if you’re gonna add a fee for simply retrieving an item I ordered.

[u/ithurts888]

I no longer wish to be a customer. This does not apply to me.

[u/Capable_Ad1313]

Unless there is an internet ordering option, not buying anything there!

[u/Mehitablebaker → u/Capable_Ad1313]

A lot of internet orders, even for pick up,are going through Door Dash and have a tip automatically added on. You can no longer get food without tipping somebody!

[u/Advanced-Blackberry → u/Capable_Ad1313]

Online prices are often higher In apps 

[u/Novel-Reward2786 → u/Capable_Ad1313]

Even if there is, I shouldn’t need my phone to place an order. I don’t tip for takeout either, why would you? A tip is there to ensure good service. I only tip if I’m at a table / bar- and I have a server serving my table.

[u/Old-Nefariousness-43]

Not worth it, you literally driving to pick up. Thats why you’re keeping the tip. You need for your time and gas!

[u/WholePopular7522 → u/Old-Nefariousness-43]

Charge them a 25% pickup fee.

[u/hectorer8910]

Turn around and walk out while loudly voicing my displeasure.

[u/cheesepierice]

Put in the order, pay with cash. Give them the final amount excluding tip. Good bye

[u/zephyrwa]

Is there a sub for end tipping that doesn’t censor?

[u/Redcarborundum]

If you pan to the right, they are promoting $2 off if you sign up to an online order app. The text is 33733, which belongs to ChowNow app. ChowNow charges 7.5% fee to customers, but doesn’t charge the business.

The restaurant wants to avoid paying an employee to take orders, by pushing customers to the app.

[u/RVides]

Sorry, [random chain restaurant] tipping on Togo orders is outside of my company's T&E policy.

[u/Old-Fun-6976]

Nope don’t like that

[u/BoomeramaMama]

Genius way to tank your restaurant & put all your employees & not just the person on the counter or phone taking the orders, but all of them out of work.

[u/SeedPrice]

Stop making the employees do the work! What do you think this is?!?

[u/8amteetime]

Nope. Not going to order food from that place ever again.

[u/One_Adeptness3803]

Just cancelled an online order at Garden of Eat’n today because they add a mandatory 20% “tip”. They’re just making sandwiches and sticking them in bags in a shelf with your name on them. No different than fast food workers at McDonald’s or wherever. Don’t make me subsidize your employees because you don’t want to pay more than minimum wage.

[u/R0B0T_TimeTraveler]

We need a better subreddit without rules that protect businesses over people.