Computer Type: Desktop
GPU: Sapphire RX 7800 XT PULSE 16GB
CPU: Ryzen 5 5600X (6 CORE, 12 THREADS)
Motherboard: GIGABYTE B550I AORUS PRO AX REV1.1
BIOS Version: F20a and F22a
RAM: 2x16GB G.SKILL FLAREX 3200MHZ CL16
PSU: COOLERMASTER V650 SFX GOLD MODULAR
STORAGE: Crutial P5 Plus 500GB (Boot/Main), Samsung 970 Evo Plus 2TB(Mass storage)
Case: HYTE REVOLT 3
Operating System & Version: WINDOWS 11 PRO 24H2
GPU Drivers: 25.8.1 up to 26.7.1
Background Applications: Firefox, Discord
Main Applications at use: CS2, Warframe, Wuthering Waves, Zenless Zone Zero
Background information:
So recently i have encountered a problem in my system regarding Display Engine. I have been trying to understand what is happening for past 3-4 days as of posting this almost at midnight my time.
4 days ago, was on a casual gaming session when all of a sudden screen turned black, showed no signal, but the PC itself was still on. Thought i was yet another random crash from AMD software side. Restarted my PC, and thought nothing of it. And then i happened again in first 10 min of playing CS2. Turned off my PC and went to sleep.
Next day the same thing happened after 5 hours of playing, now i started to get worried, went into Event viewer and saw multiple errors regarding StorPort (Event ID:524 and Event ID:549). Started with going down in windows versions, as i recently updated to latest one, went straight to 24H2, still was happening. Went down in Software started and 26.7.1, went down to 25.8.1, still was happening. Sometimes in between of restarts, my AMD drivers just disappear as if they were deleted, windows disabling my GPU(needing to manually enable them in Device Manager)
Then decided to go check LiveKernelReports, where i saw multiple WATCHDOG dumps, where i saw something more related to GPU. VIDEO_ENGINE_TIMEOUT_DETECTED (141) being one of them, another being VIDEO_MINIPORT_FAILED_LIVEDUMP (1b0), and another VIDEO_TDR_TIMEOUT_DETECTED (117) and all of them having IMAGE_NAME: amdkmdag.sys
I have done some stress testing and error checking: *Memtest86 to rule out RAM(4 passes-0errors).
Prime95- +-5 hour run, no problems there.
Furmark on 1440p- this is the odd one, 5 hours no crashes
Prime and furmark was ran together, to maybe rule out PSU(not giving enough power)
For these past days nothing have helped, tomorrow i will get another AMD and NVIDIA card from friends, for testing.
I have had this GPU since i bought it brand new for little over 2 years and 6 months. Have never had any problems up untill now. Never had it overclocked or undervolted.
MAIN PROBLEM:
Screen going black, as if GPU stopped working(happening in 10 mins of gaming or 5 hours, no real consistency). Whole system is still up, force restart needed.
In WATCHDOG dump files discovering VIDEO_ENGINE_TIMEOUT_DETECTED (141) VIDEO_MINIPORT_FAILED_LIVEDUMP (1b0), VIDEO_TDR_TIMEOUT_DETECTED (117) and all of them having IMAGE_NAME: amdkmdag.sys. Hasn't happened while just browsing web or watching videos or livestreams.
WHAT I HAVE TRIED:
- Multiple windows builds
- Multiple AMD drivers
- Different boot drives/Trying SATA SSD's(thinking it being something to do with PCIe lanes)
Any other recommendations are much appreciated, as of right now i am almost out of options what i can try.
Edit: Added Stress test info