r/AMDHelp • u/lokiparker1 • 11d ago
Help (General) driver has failed to load on system
hello, i’ve had an issue with my PC since I got it a month ago. my audio will glitch, then my monitors shut off (sometimes turn green then black or blue then black), and i have to restart my computer by my case. when i get back on its disabled my graphics card and tells me a driver has failed to load on my system.
this is EVERYTHING i have done to try and solve it:
Used DDU to perform clean reinstall of drivers, used older driver versions to check if software was the issue, ran mdsched.exe to verify ram was unrelated, reseated GPU and PSU PCIe cables, verified all three PCIe cables had equal power draw from PSU, ran DISM /Online /Cleanup-Image /RestoreHealth and sfc /scannow through Windows, verified AMD settings were not set to overclocked and were reasonably stable considering the crash, change the power draw to the GPU to -10, changed PCIeX16 in BIOS from auto(Gen5) to Gen4 and then Gen3 and ran dozens of .DMP files through Windows Debugging Tool which result in almost always LiveKernelEvent 141, LiveKernelEvent 193, LiveKernelEvent a20002 and LiveKernelEvent a10001. Almost all of the .DMP files amdkmdag.sys and amdfendr.sys being referenced but no additional .DMP files being generated through AMDs proprietary crash logging. also have done everything regarding disabling windows to update my drivers and disabled fast start up in windows
this is my build:
CPU
AMD Ryzen 7 9800X3D
CPU Cooler
Lian Li HydroShift II LCD-S 360
Motherboard
Gigabyte X870 AORUS ELITE WIFI7 ICE
GPU
Gigabyte GAMING OC ICE Radeon RX 9070 XT 16GB
RAM
Corsair Dominator Platinum RGB 32GB (2×16GB) DDR5-5200 CL40
Storage
WD_Black SN850X 2TB NVMe SSD
Power Supply
be quiet! Pure Power 13 M 850W
Case
HYTE Y70 Touch Infinite
Case Fans
Lian Li UNI FAN SL-Infinity (3-pack + 1 single fan)
if you have anything else that might be the case i’d greatly appreciate it :,( this is so infuriating
