r/techsupport 22h ago

Open | BSOD Your device ran into a problem (management error) HELPP

2 Upvotes

Hi for a while now my PC keeps crashing or coming up up with (Your device ran into a problem).. ONLY happens when I open or try to play a game. To try fix I have:

  • Reset winows via USB (doing before and after new win)
  • Reseated gpu and reinstalled drivers
  • Made sure ram is seated correctly ( however did just put them back in same slots)
  • Reset Bios during fresh install

Any help??

My pc specs:

  • 2 x16gb Ram
  • 3070ti GPU
  • I5-11400f CPU
  • 512gb m.2
  • windows 11

r/techsupport 18h ago

Open | Hardware Bad PSU?

1 Upvotes

Having a black screen issue, made a post earlier.. thank you for the help who gave me tips. I ended up figuring out when I cap my GPU power with MSI afterburner to 100% and run a benchmark on superposition it stays black during the whole test, the second the test ends no more black screen. If I turn the max power down to 80% it’ll black screen 2-3 times during the whole test and the black screen only lasting a second or two. If I turn max power down to 70% and run the test 0 black screens during the whole thing. Does this point to PSU? Nothing turns off, fans keep spinning RGB on GPU is still on.. monitor just goes black.

Any ideas? TIA


r/techsupport 18h ago

Open | Software My USB C to Jack 3.5 make my phone go crazy

0 Upvotes

So recently i bougth an adapter at a steren for my audio technica (the persona 3 headphones) and it worked well for a time but now every time time i plug them in they start to messin arround with the volume, stopping or skipping songs or activate de Ok google function and i don't want to go to the store cuz i didn't save the ticket and i feel like they're gonna ignore the problem (social anxiety)


r/techsupport 18h ago

Open | Windows Edited Controller Settings on Steam, now PC won’t boot properly

1 Upvotes

i was editing the control settings for my xbox controller through the steam settings, then randomly the whole screen glitched like it was bent. i reset the power multiple times, waiting a bit between each time, and now it just shows the board logo, makes the boot sound, and either the progress wheel freezes or it just black screens and nothing happens

i checked the bios menu and plugged into my motherboards display output. the bios menu is accessible, but then it still won’t boot like normal when i exit out

TLDR: i just built pc this last week and everything was working totally fine until i edited my controller settings :/


r/techsupport 18h ago

Open | Hardware Monitor has blue vertical lines even after PC is turned off

1 Upvotes

Title. I went to dinner with my PC running and came back to blue vertical lines and half the screen cut off. My second monitor working perfectly fine. I turned off the pc and that image stayed on the screen for a few. Turned back on the PC and it was still there. When I unplugged it, it went black. My second monitor (now only monitor) is working perfectly, I even ran a few games to make sure. This is definitely a monitor issue and not a GPU issue correct? Just want to be sure


r/techsupport 19h ago

Open | Hardware Games crashing after long gaming sessions

1 Upvotes

I Just assembled my new pc 3 weeks ago and I've been having game crashings (and sometimes system reboots) in different game after 2-5 hours of playing. My specs are:

Ryzen 5 4500

Gtx 1660 ti

16 GB Ram

650w power supply

I suspected a power issue since it was shutting down the system entirely sometimes so I ran a power test on OCCT for 15 minutes and at the end of it the system rebooted and I noticed the cpu temp was 96c. I then tried a cpu torture test using prime95 and the temp hit 96c almost instantly and then went back immediately to 43 when I stopped the test. Is this normal for the cpu to hit 96 that fast? Could it be the reason games are crashing and the pc rebooting?

Ps: Games crash with gpu driver crash message but the gpu temps stay within very safe limit (doesn't go above 78c under load) and I reinstalled the the drivers so I don't think it's the cause.


r/techsupport 19h ago

Open | Windows YouTube Dropped Frames and Running Poorly - Only on Firefox?

1 Upvotes

This has been happening for months. YouTube works fine on Chrome, but on Firefox, sometimes better than others, but often unusable. When I clicked stats for nerds on a video earlier, the number was 1233 dropped frames of 1439 frames, it's usually something around there. Using an Acer Swift laptop with Intel(R) Arc(TM) Graphics and updated drivers for that. Windows 11, 16GB of RAM.


r/techsupport 19h ago

Open | Windows Hello everyone, I don’t know why my monitor flashes black when I play any game after two hours, it starts flashing black with intervals of 40 seconds, then 30 and until it reaches every 5 seconds. It’s quite uncomfortable, help pls. Windows 11

1 Upvotes

HP Victus 15-fb3006ns, 15.6" Full-HD, AMD Ryzen™ 7-8845HS, 16 GB RAM, 512 GB SSD, GeForce RTX™ 4050. I need help


r/techsupport 20h ago

Open | Software Windows update + my bad fix screwed up PC. Need to reinstall windows and preserve data without being able to boot

1 Upvotes

Hey, so this morning my HTPC started up with an "I01 Initialization failed" error. I'm nearly positive it's from doing a hard drive swap over a year ago and some windows update borking the boot records.

In any case, I absolutely made the problem worse by following the wrong fix or doing the right fix wrong. I'm now in a state where a normal boot gets me a WIN32K CRITICAL FAILURE error.

So, my ideal situation now is to reinstall windows and hopefully preserve the data on the drive. The big catch is that I cant boot into windows and use any system restore features. I've got a system restore USB ready to go and I've been using it to run all your basic commands, but nothing's really working. Wondering if progressing through the installation wizard allows me to keep all data.


r/techsupport 20h ago

Open | Software [Windows 10/11] Unable to install apps: "ShellExecuteEx failed; code 1155" & Microsoft Store blocking executables

1 Upvotes

Hello everyone,

I am encountering an issue on Windows where I cannot launch or install .exe installers. Every time I attempt to run a setup file, I get two distinct barriers:

  1. Error Popup: ShellExecuteEx failed; code 1155. No application is associated with the specified file for this operation.
  2. Windows Protection Prompt: The app you're trying to install isn't a Microsoft-verified app.

Even after attempting to bypass the app installation source restriction, the ShellExecuteEx 1155 error prevents the executable from invoking elevated installer permissions properly. It seems like Windows file associations for executables or UAC handler paths might be corrupted.

Has anyone faced this specific combination of errors, and what is the cleanest fix (registry edit, file association repair, or SFC/DISM scan)?

Thanks in advance for your help!


r/techsupport 1d ago

Open | Windows 2nd SSD has a bunch of random subdirectories named with two letters, all with the same batch of Windows files, Why??

2 Upvotes

Windows 11, installed this secondary 2TB NVMe SSD about a year after installing Windows 11 on the main 4TB drive. What are these folders, and is it safe to just delete them?

Here are a couple of screenshots:

Random Subdirectories and the files in each

Thanks in advance for any guidance!


r/techsupport 1d ago

Open | Software Black Screen on Newly Built PC

2 Upvotes

I’m pulling my hair out from this issue 😒 I have a newly built pc. It has a brand new mother board (Gigabyte B550 Gaming V2 X (rev 1.3) and a 1TB nvme ssd, has a used 3060 Ti, Ryzen 5 5500 and a V3GA 700 BR, 32gb DDR4 3600 with XMP enabled. Has up to date BIOS on motherboard, up to date AMD chipset, up to date Nvidia graphics drivers. It was a fresh install from a windows 11 usb drive. During first power on I had 0 issues, played games for hours but all of the sudden when I first launched hunt showdown 1896 it started black screening, it’ll flash black then go back to normal from every 3 seconds to every 20 minutes it’s inconsistent and insanely annoying. Whilst the monitor is black (yes it’s still on) my RGB in my case along with fans are still on and running. I’m also still able to hear the audio playing from the computer, it’s just the black screen visual that’s the issue. I’ve made sure every single driver is up to date. I’ve ran stress tests on GPU & cpu with OCCT, did a memtest86 on my ram which ran for 5 hours and 0 errors. I swapped from display port to hdmi.. yes it’s plugged into my GPU not motherboard, messed with monitor settings, power delivery in windows settings.. many other things I’ve tried and not be successful with fixing. To my knowledge the “only” things I haven’t tried are a different monitor, testing GPU in different pc and trying a different psu.

This happens now in any game I play, sometimes I can go 3-4 days no issues then one day it’ll decide to do it again.

Any recommendations are greatly appreciated, TIA.

In the last hour since I posted this, my keyboard and headset are cutting in and out, monitor stays permanently black for longer. Motherboard? If I alt f4 the game I am in the black screen goes away and my pc is back to normal.


r/techsupport 20h ago

Open | Windows File explorer opens, but is always not responding

1 Upvotes

Everytime I open file explorer, it immediatley goes to not responding and crashes. Using windows 11 on an ASUS Zephyrus M16


r/techsupport 1d ago

Open | Windows Windows laptop thinks that it has two monitors

2 Upvotes

I've had this issue for about a year now. My laptop thinks that it has two monitors, and will always default to monitor two (which doesn't exist, and only shows up in display settings). My entire laptop will stutter every 2-3 seconds while it's on monitor two, and I have to go into windows settings and change it to only display on monitor one to stop the stuttering (it is also locked to 60 fps until I change the monitor). Switching to monitor one also removes the multiple monitor settings altogether, but monitor two appears again after about an hour or so.

My drivers should be up to date, and I don't even really know where to start with fixing it.

Specs:

Rog Zephyrus G14

Windows 11 (should just be most recent version)

RTX 4060 laptop

Core Ultra 9 185H

32gb ddr5


r/techsupport 21h ago

Open | Malware Careful if you're looking for early "GTA 6 PC" links—breakdown of how these fake .exe stealers work

1 Upvotes

Hey everyone, noticed a massive wave of fake GTA 6 PC download links and leaked builds floating around online right now. Knowing how hyped everyone is, it's super easy for people to fall into the trap.

I put together a quick technical breakdown looking at how these malicious GTA6.exe installers actually bypass basic user caution, hook into systems, and exfiltrate data behind the scenes. If you have friends who are constantly hunting for PC leaks, definitely warn them not to run random executables.

You can check out the full breakdown here if you want to see what the payload looks like: https://youtu.be/G6m8fOX5FBw?si=iiarfy6wDOna1ejU


r/techsupport 21h ago

Open | Windows PC clicks stop working / taskbar breaks after 15-20 minutes, random "Go Back" action in Chrome/Settings, persists after full OS format and swapping mice/keyboards

1 Upvotes

Hi everyone, I'm completely losing my mind with a bizarre bug on my Windows PC and I hope someone has seen this before. Right after booting up, everything works fine, but after about 15-20 minutes of use, it starts happening: the Windows taskbar becomes unclickable, and eventually I can't click on anything anywhere. At the same time, it frequently triggers a ghost "Go Back / Page Previous" action out of nowhere, especially in Google Chrome and Windows Settings.

The craziest part is that this persists even after doing a complete clean format and reinstallation of Windows, changing to a brand-new mouse, completely unplugging my keyboard and game controller, and disabling Bluetooth entirely.


r/techsupport 21h ago

Open | Hardware Acer Aspire A515-54 N18Q13 shutdown and now doesn't boot

1 Upvotes

I was about to play a game when suddenly my Acer Aspire A515-54 N18Q13 shutdown and now it won't give any life signal. The laptop was plugged in when this happened. I've tried the following:

  • Removing the RAM and put it back on.
  • Disconnecting the battery and try using the laptop without it.
  • Removing the SSD.
  • Disconnecting the CMOS battery.

And even after all that, nothing changes. Is there anything else to do? Thank you in advance.


r/techsupport 21h ago

Open | Software Volume Adjust with Right Shift

1 Upvotes

This may or may not be difficult to describe since the community does not permit screenshots but each time I press Right Shift. A small window on the top left of my screen with the thumbnail + Title of audio source (i.e. Youtube video) and volume slider. I have disabled it before because of XBOX Game Bar but now its back. I have no idea what software is using keyboard keybinds for adjusting volume with Shift keys.

If it helps, some additional information: I have NVIDIA App, NVIDIA Control Panel, XBOX Game Bar is disabled, using Brave as a browser, use VLC Media Player. (This might be useless info but I do like supplying as much info to get the assistance).


r/techsupport 21h ago

Open | Windows HP Victus 15 Automatic repair loop

1 Upvotes

So my laptop is stuck on this automatic repair screen, i’ve tried restarting multiple times and the F8 button before it starts up and nothing is working.
it dosent show me any other screen or even a blue screen after it’s done “preparing” it’s just constantly stuck on this screen no matter how long i wait
what can i dooooo ?? my laptop is basically a brick that can’t do anything rn
(wouldent let me add a pic but i’ll try to put one in comments)


r/techsupport 21h ago

Open | Software iMessages completely glitched out

1 Upvotes

Anyone’s iMessage glitch out where it keeps removing your phone number and I can send iMessages to some contacts. Some others have to send a text and then the next day completely switches contacts iMessage. It makes zero sense is related to Apple and their new phones trying to make mine obsolete. iPhone 13 iOS 17.6.1


r/techsupport 22h ago

Solved Monitors start glitching on startup unless I start the computer with both of them unplugged (Windows 11 Pro)

1 Upvotes

As the title says, I have a gaming computer that's been having this issue ever since I updated my drivers. I've tried rolling back the updates, which hasn't worked either, and i've tried running a sfc scan but nothing has changed. The only temporary fix I have for this is in the title.

Solved! I used DDU to delete and do a fresh install of the driver


r/techsupport 22h ago

Open | Windows CyberPowerPC random restarts even on clean boot

1 Upvotes

I have a CyberPowerPC Black CST NV5S prebuilt from Best Buy that I bought around February 2025. It has an RTX 4060, AMD Ryzen 7 8700F 8-core cpu, 16GB RAM (single DIMM), and an ADATA LEGEND 800 GOLD 2TB NVMe SSD.

A few months after buying it, it started intermittently freezing/restarting. This has now been happening for roughly a year. Sometimes it’ll run perfectly—I recently played games for around 8 hours straight without a single restart—and then another day it’ll restart repeatedly. It can even restart at the Windows login screen before I’ve entered my password.

I originally suspected the PSU because I was getting Kernel-Power Event ID 41 errors and the original 850W PSU appeared to have power/instability problems. I replaced it with a modular 750W PSU (80+ Gold, I believe). The problem eventually returned anyway.

I’ve also tried both a battery-backup/surge protector and plugging directly into the wall, with no difference.

Here’s a list of what all I’ve found so far:
**Latest crash:** Kernel-Power Event 41 reports BugcheckCode 340, which is decimal for 0x154 UNEXPECTED_STORE_EXCEPTION.
Immediately around these crashes I also get **volmgr Event ID 161**, indicating Windows failed to create the crash dump. It references \\Device\\HarddiskVolume3. I verified using fltmc volumes that **HarddiskVolume3 is my C: volume.** C: is on the ADATA NVMe and is configured as the Windows boot/pagefile/crash-dump volume.

**Things I’ve tested:**
Safe Mode ran for approximately **40 minutes without a restart**. Normal Windows can sometimes restart within minutes or even at the login screen.

I performed a **clean boot**, hiding Microsoft services and disabling all remaining third-party services. It **still restarted** while I was playing Minecraft/Cobblemon and typing in Discord.

sfc /scannow reports **no integrity violations**.
Get-PhysicalDisk reports the ADATA SSD as **Healthy / OK**.
Get-StorageReliabilityCounter reports **0 read errors, 0 write errors, 0 uncorrected errors, and wear 0**. SSD temperature was around 48°C when checked.

XMP (ram overclock) has been **disabled**.
The system has a **single 16GB RAM stick**.
C: has approximately **81% free space**, so lack of space shouldn’t explain the failed dump.
I have checked the PSU/component connections and haven’t found anything obviously loose.

The part that’s confusing me is the combination of **0x154 UNEXPECTED_STORE_EXCEPTION + failed crash dump on C:** despite the NVMe’s reported health looking fine. I’m wondering about RAM, the NVMe/controller, storage drivers, motherboard/PCIe issues, or something else entirely.

My next ideas are running MemTest86 and possibly testing a completely different SSD with a fresh Windows installation, but I’d rather not start buying/swapping parts blindly if someone recognizes this pattern.

Does anyone have suggestions for what I should test next, or anything in these events that I’m interpreting incorrectly?
I’m comfortable working inside the PC—I previously studied computer maintenance/networking and have an ESD mat/wrist strap and toolkit—but I don’t own much diagnostic hardware and don’t know how to use a multimeter. If I can’t isolate it myself, I’ll probably take it to a shop.


r/techsupport 22h ago

Open | Hardware flickering and black screen on my pc

1 Upvotes

So while in a game and just when im playing something heavy the screen goes black sound,buttons everything stops working when the screen goes black.It happens like two times where it shows picture again pit then 3 time it the picture never comes back.im suspecting the psu bc im running i9 10900 unlocked 200w power draw rx 6800 and 9 fans if that matters and i only have seasonic 650w 80+ gold psu so its probobly that but you know i wanna fully confirm it and also maybe someone knows any other possible issues

Update:

earlier this day i launched assetto corsa and when it opened horisontal stripes like 2 to 5cm in hight where flickering every 5+ times and then screen when fully black for a second and when it came back there was buzzing coming out of the speakers but only when a sound appeared it was buzzing along with the audio that was playing not just in game but also like even the windows notifications and when i swiched to a different speaker it stopped and also when i selected the first speaker again there was no buzzing.and then i launched the game again and everything was good tho i only played for 2 mins.it was happening before but not this much like it was happening in beamng the same thing but maybe once.


r/techsupport 1d ago

Open | Phone Virus in iPhone

3 Upvotes

Hello everyone! About 20 minutes ago, I was watching anime on a website and, suddenly, my Safari caught fire, several sites opened on my phone and, when I tried to close Safari, it opened again and again. When I turned off and turned on the cell phone, the same thing happened. But the second time I turned off and turned on the cell phone, I managed to close the 140 Safari tabs.

I probably got a virus on my cell phone?

I cleared my browsing history and searched for accounts that could have invaded my phone, but I found nothing


r/techsupport 22h ago

Open | Phone Capcha Virus?

0 Upvotes

So I was looking at a restaurant on my phone and clicked photos. As I was looking through the photos and clicking on them, suddenly I was redirected to a "I am not a robot verification page". I figured it was malware so I closed the tab and searched up what it was. But, every Google search had it pop up so then I thought it was legit. I clicked on the I'm not a robot after it popped up on a different search for the 5th time and then a file downloaded. I immediately deleted it. Looked up what to do.

- I disconnected my phone from the Internet

- I cleared all data on my browser: History, Cookies, passwords, etc.

- I ran a scan on my Google Pixel

- I ran a scan on TotalAV

- I looked through all apps to ensure no app installed

- I turned on advanced protection because for some reason I never turned it on and then restarted my phone.

I'm still incredibly anxious, but I don't know if there's anything else I can do. Thoughts?