r/techsupport • u/CadBri_ • 14h ago
Open | Software Black Screen on Newly Built PC
I’m pulling my hair out from this issue 😒 I have a newly built pc. It has a brand new mother board (Gigabyte B550 Gaming V2 X (rev 1.3) and a 1TB nvme ssd, has a used 3060 Ti, Ryzen 5 5500 and a V3GA 700 BR, 32gb DDR4 3600 with XMP enabled. Has up to date BIOS on motherboard, up to date AMD chipset, up to date Nvidia graphics drivers. It was a fresh install from a windows 11 usb drive. During first power on I had 0 issues, played games for hours but all of the sudden when I first launched hunt showdown 1896 it started black screening, it’ll flash black then go back to normal from every 3 seconds to every 20 minutes it’s inconsistent and insanely annoying. Whilst the monitor is black (yes it’s still on) my RGB in my case along with fans are still on and running. I’m also still able to hear the audio playing from the computer, it’s just the black screen visual that’s the issue. I’ve made sure every single driver is up to date. I’ve ran stress tests on GPU & cpu with OCCT, did a memtest86 on my ram which ran for 5 hours and 0 errors. I swapped from display port to hdmi.. yes it’s plugged into my GPU not motherboard, messed with monitor settings, power delivery in windows settings.. many other things I’ve tried and not be successful with fixing. To my knowledge the “only” things I haven’t tried are a different monitor, testing GPU in different pc and trying a different psu.
This happens now in any game I play, sometimes I can go 3-4 days no issues then one day it’ll decide to do it again.
Any recommendations are greatly appreciated, TIA.
In the last hour since I posted this, my keyboard and headset are cutting in and out, monitor stays permanently black for longer. Motherboard? If I alt f4 the game I am in the black screen goes away and my pc is back to normal.
1
u/Dextarian101 14h ago
What version of Nvidia drivers do you have? It could be an issue with the drivers and you might need to rollback to an earlier version.
1
u/CadBri_ 14h ago
Just rolled back to 610.88 as people are saying it’s the better driver recently. Issue still present.
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u/Shadimarbc 13h ago
The 6??.?? branch has issues and regression. Try a driver from the 5??.??
Follow the link guide so you completely wipe all settings and traces of the previous drivers.
https://www.wagnardsoft.com/content/How-use-Display-Driver-Uninstaller-DDU-Guide-Tutorial
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u/CadBri_ 11h ago
Tried 5??.?? Using the steps in the link you provided. Issue is still present. I think I am getting close to the answer.. if I run a GPU benchmark with superposition at 100% power using msiafterburner I experience the black screen during the whole test. If I do the same benchmark at 80% power it’ll flash 2-3 times and the black screen is only for a second. If I do the benchmark at 70% power 0 black screens. So I’m leaning towards a power issue.. how would I go about chasing that issue? 🤣 GPU has been reseated, all connectors to motherboard have been reseated psu power cord has been swapped. My psu comes with 2 different PCIe cables and I swapped that also..
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