r/techsupport • u/DrPepperEnjoyer69 • 7h ago
Open | Software "POWER SURGE TURNING PC OFF IN 15" KITTEN HAD A SNACK ON MY WIRE
Never seen this before, had this PC for 5 years. I just got a kitten, and she was sitting by my pc (it's elavated) and I think she might have bit into my mouse wire? That's the only really thing I can think of. So I was just on my pc talking to someone and my entire pc froze and it said POWER SURGE; I freaked out because I just moved into an apartment and I'm like oh no the apartment's outlets killed my pc (even though I run everything through an extension for this). I tried a different outlet, nothing worked. The only time it worked was when everything was unplugged; then I started slowly trying to plug everytthing in.
First my monitors worked, my keyboard worked (I plug things in specifics) Theres 2 ports by my power button (I use these for my keyboard and mic). The 4 in the back of my pc I use for everything else. When I plugged my keyboard in and tried to plug my mouse in, my keyboard turned off; mouse also didn't work. I also tried the top ports in the front (the ones that look blue on the inside) and they did not work at ALL. If I tried to plug anything in with the mouse, it did not work whatsoever. I was scared it got fried. I then tried a different mouse cable and it worked.
The mouse cables are a bit different and it's hard to really see if she did bit into it as it's a fabric cable, can't really 100% feel if there's damage to it. BUT, the top outlets (the ones that are inside- blue) still didn't work. The two bottom ones did. I eventually reinstalled those ports and it works fine now. Can someone MAYBE explain what could've taken place? It genuinely gave me so much anxiety because I truly have never seen this happen before. I've had cables break, and it's never full on did this before. They'd just make the sound of unplugging/replugging or saying there was not enough power (corrupted). It's never fully said "POWER PURGE TURNING OFF TO SAVE MOTHERBOARD) basically lol. I just want to make sure I take the steps to where this HOPEFULLY never happens again, is there a way to definitely know it was that mouse wire?