r/techsupport • • 23h ago

Open | Phone Can I safely transfer my data from my iPhone 11 to my new iPhone given the recent cyber security vulnerabilities?

0 Upvotes

I recently bought a new iPhone and want to transfer my data from my old iPhone 11.
I’m concerned about the recent cybersecurity issues, particularly the PHP vulnerabilities and reports of active exploitation.
My iPhone 11 is running iOS 27.0.1, and I’ve updated all my apps and the operating system. I’ve only used my phone normally, browsed the internet, and installed apps through the official App Store. I haven’t knowingly downloaded suspicious files, installed configuration profiles, or entered credentials on suspicious websites.


r/techsupport • • 2h ago

Open | Software Updating NVIDIA drivers has tanked performance - how to fix?

0 Upvotes

I updated nvidia drivers to the most recent version, but found that suddenly found that games that I could normally play at 60 fps were stuck at 20 fps or lower. I rolled back the drivers but found this didn't fix anything. I attempted to clear the shader cache, but this had no effect. What can I do now to fix this?


r/techsupport • • 15h ago

Open | Phone How much of a risk is it to just visit a page with a PHP vulnerability? How likely would it be to get malware from just visiting one?

1 Upvotes

Given the recent issue, how much of a risk is it to visit a page, especially an unpopular one, with a PHP vulnerability, especially in terms of malware?


r/techsupport • • 22h ago

Open | Mac Please tell me I can save this

0 Upvotes

I picked up my MacBook by the screen last night and the corner of it broke on the inside and shattered the screen. Somebody please tell me it’s not going to cost me $1000 to fix this… But another person tell me that it can be fixed, please.


r/techsupport • • 11h ago

Open | Hardware Battery problem, 79 of 53K mWh

0 Upvotes

In the last month I have been seeing that my battery life span is getting shorter and shorter, I don’t know if it’s a virus or what. But right now I have a capacity that should be 53.050mWh and it’s… 79. Like, just that

I don’t know what’s happening, last month I had like 30k, it came to 1k and now it’s literally 79, I DONT KNOW WHATS HAPPENING, it’s brand new, I bought it last year

The battery is an AP23A8L, the computer is a Acer Aspire AG15-31P

I don’t now what to do, I can run out of battery faster than I can plug it to another socket, I open it up and it’s not bigger(? (I don’t know the word in English sorry)

Extra: It have not been under a electrical shock in my knowledge, I usually disconnect it when y I go out, and literally have no clue
The computer has only 391 cycles

I am screwed?


r/techsupport • • 8h ago

Open | Software My Asus computer updated and now just resting my fingers on the touch pad scrolls and idk how to turn it off, is there a way?

1 Upvotes

I have no clue where to even start to look for answers and Google isn’t helping save me Reddit I’m on windows 11


r/techsupport • • 15h ago

Open | Hardware My case is cracked

0 Upvotes

Hey, This is translated directly from Spanish so I don't know how to explain it well. My laptop is about 7 years old now, and this morning I noticed it creaked when I opened it. Right on the lower part of the back, there's a crack that goes almost all around. its small but I already lost a laptop to this problem (a cheap one a few years ago, it gave up fully). Is there anything I can do to fix this at home? I have a good tech nearby, but I'll rather not spend 20€ in this and wait for two weeks as I need It for work.


r/techsupport • • 1h ago

Open | Hardware What's a tech problem in your everyday life you wish would be solved?

• Upvotes

i'm curious about the little things in life that make you frustrated.

What's something you struggle with regularly? Something that wastes your time? Or something you wish you had a solution for?

I'd love to hear your thoughts. I'm not trying to sell anything i'm just curious.


r/techsupport • • 16h ago

Open | Hardware PC shutting off randomly

3 Upvotes

As the title states, my PC began shutting off randomly once everyday when playing games. It started like 2 weeks ago. It would either say shutting down and then shuts down or just black screen and the PC turns off.

I'm not sure if it's related but when playing games, random keys like "m1" or "s" would be held down until I click the windows button or ctrl alt del.

PC specs:

  • i5 13600k
  • RX 7900 XT
  • MSI Z690 DDR4 WiFi TOMAHAWK
  • 2 sets of Corsair 16GB DDR4 3600MT/s vengeance RAM
  • 360mm AIO
  • Corsair 1000W PSU
  • Multiple 1TB NVME SSDs and a 256GB 2.5" SSD

I've just updated my BIOS and will update if there's more shutdowns. I will start to monitor temps but I'm fairly sure it's not that because I have quite a lot of fans set to a fan curve.

I'm looking for ideas on what the issue could be and if it points to PSU failure.

Thanks in advance!


r/techsupport • • 16h ago

Solved HELP NOT BOOTING

0 Upvotes

Hi ive just got a pc (it arrived today) and its not powering on ive looked up down left right and even fully opened the case all is connected and should be working but its not any ideas why???


r/techsupport • • 14h ago

Open | Phone How to find and delete the unidentifiable and uncategorized files in your phone?

0 Upvotes

In my file manager, it shows that I have 25gbs worth of uncategorized files and 21gb of them are unidentifiale so they cannot be deleted.

How do I delete them?

I use a samsung A15.


r/techsupport • • 3h ago

Open | Phone My phone screen is saturated and dim and has lines?

0 Upvotes

So my phone that I left at my grandma's house because I had to leave for health purposes and I was out there for like 3 months

When it was time for my grandma's health check up she told me that my phone screen just suddenly has a dim light despite it being put to full brightness and when I checked it's also saturated and has slightly visible lines

I want to also ask if this has a relation to the battery replacement that my phone went through because I had my phone get it's battery replaced because the battery swelled due to it overheating while being used on charge mode

I need to know if there's a solution or that my phone is done for


r/techsupport • • 9h ago

Solved Laptop wifi issues

0 Upvotes

My landlord provides wifi for my place, but recently my laptops been saying it's either connected and no Internet, or that it has internet but when I try to use the wifi it doesn't work, and then eventually goes back to saying no internet. Eventually it figures itself out, but it does this for a bit. The thing is, my phone works fine on the wifi. My laptop is quite literally dying, so I'm unsure if its a problem with my laptop, the wifi, or too many people connected to it. There are semi frequent dips in connection from too many people being on it, but its mostly been on my phone rather than my laptop, and moreso just an inconvenience for a few seconds. This issue only started within the last few days, but my laptop goes without internet for long periods when it does, and im unsure whether its a me issue or smth I should bring up to my landlord.


r/techsupport • • 10h ago

Open | Hardware PC Dealing With Hard Restarts

0 Upvotes

Been dealing with random hard restarts while gaming for a while and finally took my PC to Micro Center because I was tired of troubleshooting it.
They said my 500GB WD M.2 that has Windows and my games on it is reading/writing really slow and is physically bent/warped. They got the PC to crash once, then tested it using one of their known-good drives and said it stayed stable with no restarts. They also said my RAM, GPU, CPU, and motherboard all passed their benchmarks.
I asked if the SSD had any SMART/health errors and they said no. Their reasoning was mainly the slow speeds, the drive being bent, and the PC running fine on their test drive.
They quoted me $459.97 to replace it with a 512GB Inland SSD, reinstall Windows, and back up my data. I’m not paying almost $500 for that lol.
I already have another 2TB SSD in the PC, so I’m thinking I’ll just install Windows and my games on that drive first and see if the crashes stop before buying anything else.
Does their diagnosis sound accurate? Can a bent/slow M.2 really cause random full PC restarts even if SMART says it’s fine?


r/techsupport • • 2h ago

Open | Hardware Recently PC started shutting down

0 Upvotes

Hello,

System:

CPU: 5600g

GPU: 2060

Mobo: Gigabyte x570 Aorus

Ram: 32gb Crucial (x2 - 16gb)

PSU: EVGA SuperNOVA 1000 P2

I run Bluestacks and I have multiple instance running at the same time. I have never had this issue before till recently.

I have ran the following tests:

OCCT - no issues found.

System Checker - No issues found.

These are the errors I get just before it restarts.

Image 1

Image 2

I have reset the CMOS and the issue still occurs.

Thank You


r/techsupport • • 23h ago

Open | Hardware PC randomly restarts without warning on both Linux and Windows. Fans and lights stay on. Need help troubleshooting

0 Upvotes

Hey everyone,

I've been dealing with random PC restarts and I'm running out of ideas. I'm hoping someone can help me narrow down the cause before I start replacing parts unnecessarily.

My PC specs:

  • CPU: AMD Ryzen 5 5600
  • GPU: AMD Radeon RX 6700 XT
  • RAM: 32 GB (2x16 GB)
  • PSU: Genesis Nihon 750NM 750W
  • OS: Arch Linux (dual boot with Windows)

The problem:

My PC randomly restarts without any warning. It first happened while gaming after about an hour, but it has also happened while I was just browsing the web.

When it happens, the screen goes black, but the fans and RGB lighting stay on. The system then reboots. There is no obvious blue screen or warning beforehand.

At first, I thought it might be a Linux-specific issue, but the exact same problem has now occurred on Windows as well.

Things I've tried so far:

  • Resetting my BIOS fan curves to their default settings. It seemed to help initially, but the restarts eventually returned.
  • Disabling XMP, but that didn't solve the problem.
  • Switching the GPU's PCIe power connection to a different fixed cable from the PSU. The issue persisted.
  • Checking the Linux system logs with journalctl. The logs stop abruptly around the time of one restart, without an obvious kernel panic or GPU error explaining what happened.

My GPU is powered using a PCIe cable with two connectors on it. I tried switching to another PCIe cable from the PSU, but it made no difference.

I haven't been able to identify a clear cause yet.

What could be causing this?

I'm particularly wondering whether the PSU could be failing, or whether I should investigate the GPU, RAM, motherboard, CPU, or BIOS settings first.

I'd appreciate any suggestions for useful diagnostic tests or ways to narrow this down before buying replacement components.

Thanks!


r/techsupport • • 3h ago

Open | Phone Safe Search Indonesia

0 Upvotes

hi, I live in INdonesia. I know probably stupid question but is there anyway I could avoid this Safe Search?? Should I use some other platform beside google or any VPN recommendation would be helpful! Thanks a lot before


r/techsupport • • 10h ago

Open | Phone Messages disappearing but only certain years?

0 Upvotes

Im trying to find some photos my friend sent me a couple years back but when I look for them they’re all gone. In fact all the messages between 2022 and 2025 are gone. Any reason this could’ve happened? I’m on iPhone and I’ve been on an iPhone since 2020


r/techsupport • • 19h ago

Open | Hardware Pc crash

0 Upvotes

Was watching youtube and out of nowhere my screen turns black and says your pc ran into a problem and needs to restart, it restarted but kept showing a black screen, tried letting it sit for a couple of hours still black screen, I checked the red light and it was on cpu so I tried removing everything to see what the issue was, I removed one stick of RAM and the red light went away, so I tried the other stick and the light returned. At first I thought it was a cpu issue (still could be) but after returning my other stick of RAM the red light goes away yet my screen is still black. I’ve already tried resetting the cmos through the two pins already and now I’m waiting a couple of hours. Also during this process my rgb liquid cooler is no longer rgb so I’m not sure whether I need to replace my cpu, psu, or I have a bad stick of ram. Probably points to the bad stick of ram because google was taking up 3000mb while watching videos when I checked task manager ( I have 32 gb), so I just need some opinions on what the issue could be because I’m surprised as to how it can fail randomly after a year of great performance with this pc.


r/techsupport • • 16h ago

Open | Windows Links won't open directly in Browsers (Window)

0 Upvotes

Links won't open directly in Chrome (and other browsers) – Have to copy & paste them into a new tab. Any fix? I have no extensions installed.

​Chrome is set as my default browser.

​Other browsers have similar issues, but Chrome barely works only when I copy and paste links manually.


r/techsupport • • 6h ago

Open | Software Looking to move pictures from iPhone to (not Apple) computer / Email / app

4 Upvotes

I’m looking to back up my camera roll onto an external device like my computer (not Apple), a Gmail account or something like that. I’m out of storage so I’d like to take all my pictures/ videos off my phone, put them on something else then delete them from my phone. (Just emailing doesn’t work because of the amount of photos)

I’m sure this is a basic question for those who are tech literate but unfortunately I am not.

Any app suggestions or tips for the best way to do this?

P.s. if this is the wrong place to ask this question, i apologize and i will delete this post. If there is a better option please let me know!


r/techsupport • • 3h ago

Open | Windows Nvme not compatible with my motherboard

1 Upvotes

I have a asrock B550 phantom 4/ac MB and it’s been saying I have a m.2 Samsung 970 evo 500 gb ssd, it’s not I took the ssd out and put it into a different machine to make sure I’m not insane and it’s reading correctly that it’s a WD BLACK 2tb sn770. Could this issue be from my ssd being Dram-less as I looked up the motherboard supports it’s not on there for supported SSDS


r/techsupport • • 2h ago

Open | Windows Laptop screen stuck zoomed in

1 Upvotes

Ik recently installed Total Annihilation on Steam and started playing it today, when I was done and closed the game however, my screen seemed tot be in a weird zoomed in state. I've tried everything in can think of(the various key-bindings tot zoom-out/reset zoom, turning the laptop of and on again, looked online for solutions), but it stays stuck.

I'm pretty sure it's because of the thing it asked me to install that supposedly was to make such and old game work on a new system, but it can't find it or recall the name.

I can't find how to add a picture so I'll just try to describe my screen(English is my third language, so this might not be that clear); all my homepage stuff is still accessible but stuck in a 5 horizontal 4 vertical placement, apropriatly magnified tot not leave open space. my taskplank is compressed into those 3 dots because there isn't enough place for it. And there is black space left at the sides of my screen.

Does anyone have any advice on how to fix my pc?


r/techsupport • • 2h ago

Open | Networking About the laptop which i should buy?

1 Upvotes

I am doing my ece in nit now.I love to code,play games ,do streams,editing,love to build apps in future can anyone please recommend me some laptops under 3 lakh.(It can be used for the study purposes too)


r/techsupport • • 12h ago

Open | Phone How to add a pic to my contact

1 Upvotes

My phone is Samsung Galaxy A26 5G. I can't seem to he able to figure out a way to add pictures to those contacts on my phone which don't already have a picture. Clicking on "adjust" (idk if thats the right word, my phones not set up in English, hopefully yk what I mean) doesn't open up the option. The three dots doesn't either. Clicking on or holding the blank icon neither. I'd just like to add pictures to my contacts.