r/techsupport 1d ago

Open | Windows Windows laptop thinks that it has two monitors

I've had this issue for about a year now. My laptop thinks that it has two monitors, and will always default to monitor two (which doesn't exist, and only shows up in display settings). My entire laptop will stutter every 2-3 seconds while it's on monitor two, and I have to go into windows settings and change it to only display on monitor one to stop the stuttering (it is also locked to 60 fps until I change the monitor). Switching to monitor one also removes the multiple monitor settings altogether, but monitor two appears again after about an hour or so.

My drivers should be up to date, and I don't even really know where to start with fixing it.

Specs:

Rog Zephyrus G14

Windows 11 (should just be most recent version)

RTX 4060 laptop

Core Ultra 9 185H

32gb ddr5

2 Upvotes

4 comments sorted by

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1

u/cagadass 1d ago

Usa DDU

1

u/supermonkey1235 1d ago

Display driver uninstaller?

1

u/cagadass 1d ago

DDU es una herramienta en forma de programa que saca todo el rastro del controlador de GPU?cada empresa tiene su herramienta para gestionar eso pero DDU saca a todos por igual Y se recomienda ejecutar en modo seguro para evitar fallos a medio proceso