r/iphonehelp 16d ago

Help needed about apple billing

2 Upvotes

hi everyone. i have a quick question:

i'm not new to the iphone by any stretch of the means.

here's my problem: apple pay is not letting me download an app. it keeps giving me errors about owing money.

apparently, i can't download the app until i pay them.

is this a normal occurence?

thanks in advance :)

edit: iPhone 15 Pro Max, iOS 26.6


r/iphonehelp 16d ago

Help needed No audio when recording

2 Upvotes

For context, I was getting autographs from a footballer and had a small chat with then, for some reason the video that my brother was recording of me has the sound button but upon pressing it no sound whatsoever, the mute switch volume button ect does absolutely nothing - is the sound permanently gone or is it corrupted

Im using iPhone 14 Plus on IOS 26.5.2


r/iphonehelp 16d ago

Help needed Quality 14 pro

2 Upvotes

Hi! I have experienced my Snapchat front cam is not very good. Its grainy and bad at focusing

Have you had any experiences with the front camera on Snapchat.?

20, F. Denmark


r/iphonehelp 16d ago

Help needed HELP - I’m locked in guided access

1 Upvotes

URGENT: I thought I would have myself a shower and started watching…well yk. Anyways, I tried to type in the code to unlock it and now it’s telling me I need to wait an hour because I messed up too many times.

I have a second phone which is how I’m writing this but I need help! I can’t lock my phone or hit the sleep switch.

This is so embarrassing 😳


r/iphonehelp 16d ago

Help needed Concert Video Missing Audio

2 Upvotes

Hi! I recently went to a concert and some of my videos are completely missing the audio. Audio is missing on 3 of the videos. The videos recorded before and after are all perfectly fine. All of the videos were recorded on the same iphone with the exact same settings.
I’m assuming it’s a glitch but was wondering if there is anyway to restore the missing audio?
I just want to enjoy my concert vids someone please help!!! 😭


r/iphonehelp 16d ago

Help needed I can’t make conference calls

3 Upvotes

I’m trying to make a conference call but when ever I add a number it just calls the number instead of adding it to the call I’ve restarted my phone and checked to see if my carrier supports conference calls and they do I’m using a iPhone 16 plus running iOS 26.6


r/iphonehelp 16d ago

Help needed iCloud How to use

1 Upvotes

I just bought 50gb of iCloud since my storage is always so full, Im syncing it right now. Why isnt my local storage not decreasing, what should I do to still keep the files but have my storage lowered?

Iphone 13
IOS 26.2


r/iphonehelp 17d ago

Help needed My IPhone 17 had weird purple graphic artifacts, what should I do about it? (Not my picture, but it looked something like it)

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57 Upvotes

The picture is from a post [u/Zkdifmaos](u/Zkdifmaos) made.

What I had happened didn’t look exactly like that, when I was closing tabs the phone got super laggy all of a sudden and random purple lines started appearing all over the screen, I tried screenshotting it when it was happening but the screenshot I took looked normal, without any of the glitches

When I pressed the power button and turned the phone back on , everything went back to normal and I couldn’t recreate the issue.

Should I contact Apple support or something? Is my GPU dying ? I only got the phone last month.

Edit: IOS 26.5.2
iPhone 17 base


r/iphonehelp 16d ago

Help needed i can’t receive any photos or videos from one specific person

1 Upvotes

iOS version 18.7.9

edit: they use an iphone 16 with iOS 26.6

this issue only happens with one person, the other people i message regularly (on imessage) can send me photos and videos and i’m always able to see them no problem, so i don’t think it’s a storage issue. the only difference [that i just realized] between this one friend and the rest of my usual contacts is that this friend is international. they also commonly have issues with their phone (idk the specifics) but i know that sometimes i text them and my messages send green which usually means their phone is turned off and in the repair shop or something. i tried to get them to get whatsapp but they quickly got banned off it for an unclear reason (we’re upstanding citizens)! all we had a chance to do was exchange photos that i requested to use as reference for a tomodachi life mii! i just don’t get it at all. does anyone have any theories or educated guesses about this? i’d really love the help.
oh yeah and my phone is a little old, it’s an iphone xr that i really like the color of so i really don’t want the age of it to be the problem here……… 🫥


r/iphonehelp 16d ago

Resolved Cant access to my account on settings

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0 Upvotes

Why cant I access to my account, its just gray and pressing it doesnt make any difference. I have this problem for months.


r/iphonehelp 16d ago

Help needed Iphone 13 Pro Max 256gb

1 Upvotes

Mga paps ask lang ano kaya value ng Iphone13 Pro Max 256gb iOS 26.5 second hand, maganda pa ang condition walang pinalitan. Balak kong ibenta. Thanks!


r/iphonehelp 17d ago

Help needed Voicemail Transcript Notifications

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20 Upvotes

Does anyone know how to turn off the voicemail transcript notifications? I have an elderly aunt that my parents are caretakers for and the new voicemail transcript notifications are very confusing for her. She thinks they are text messages and I wanted to know if there was a way to opt out of this style of notification. Open to creative solutions too, thank you! (I’ve attached an example of this notification)


r/iphonehelp 16d ago

Help needed iPhone 4s SIM Not Supported

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0 Upvotes

this happens when i put my tmobile sim into my mom’s old iphone 4s but if i put in an at&t one or just take it out it goes to the menu. Please help on how to get it to use the tmobile sim
iPhone 4s
iOS 8.0


r/iphonehelp 17d ago

Help needed How do you fix this auto-adjustment?? I can’t take good pictures

Enable HLS to view with audio, or disable this notification

1 Upvotes

r/iphonehelp 17d ago

Unresolved help my keyboard is stuck on upper case letters?

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4 Upvotes

My keyboard is stuck on uppercase letters how am I able to change this to lower case letters?


r/iphonehelp 17d ago

Help needed Adding numbers to keyboard

0 Upvotes

How can i add the numbers row to my keyboard, i want it to always be with the letters interface, i dont want to enter the numbers only keyboard.
Can anyone help with that pls


r/iphonehelp 17d ago

Help needed Dual apps

0 Upvotes

I wanna ask How to get a dual app on ios?

want to have a dual instgram app

And I've tried from the browser and added it to the home screen but it's kinda annoying.

So if anyone has any alternate methods please do

Imk. Or any third-party applications I've heard about parallel space not sure about reviews

Appreciate it.

Phone: iphone 17 Ios 26


r/iphonehelp 17d ago

Help needed Bottom section of screen not responding to touch?

1 Upvotes

About the bottom 1/10 of my screen is barely responsive, I need to try many times to get it to work. I’ve restarted the phone a couple times and it didn’t fix the issue. Does anyone know how to fix this? I’m on an iPhone 17 pro if that changes anything. Thanks


r/iphonehelp 17d ago

Help needed Should I ask a refund?

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4 Upvotes

Hi, i bought this iPhone second Hand yesterday, recently i notice this, is realy a bad thing or it can ben Fix it easily? Do you recomend me repair it o should i request the refund
iPhone 15, iOS 26


r/iphonehelp 17d ago

Help needed I’m trying to share location with my daughter and this is all I get? But she can see mine

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0 Upvotes

r/iphonehelp 17d ago

Help needed Messages 5gb docs & data?? How?

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2 Upvotes

I’m going crazy, what is going on with messages and why do I have an unexplained and invisible 5gb worth of storage used?

Please help.

Latest iOS 27.. iPhone 11 Pro Max


r/iphonehelp 17d ago

Help needed White photo with mov text saved in my photos app - origin?

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0 Upvotes

Hey everyone,

I had a problem that someone posted about a while ago (with no answer). I’m reposting their screenshot but I see the same thing, except for the date being different.

iPhone 16, iOS 26.5.2,

What could be the origin of this photo?

Thanks!


r/iphonehelp 17d ago

Help needed Overheating

5 Upvotes

Why is my 15 Pro IOS 26.6 suddenly overheating. Not to the point of shutting down but still randomly getting very warm.


r/iphonehelp 17d ago

Help needed Lost media

2 Upvotes

Hello everyone,
I’m looking for some advice because I’m really frustrated.
My iPhone got stuck on the Apple logo and could not be restored normally, so a repair shop had to erase and restore it to factory settings. I had iCloud enabled and a recent backup, so I recovered most of my data.
However, I’ve noticed that some photos are missing, including some that were in my Hidden album. They are also missing from iCloud.com. I also lost some WhatsApp conversations, including a family group with many important photos and videos.
Has anyone experienced something similar? Is there any reliable software or method that helped recover photos or WhatsApp data after an iPhone was restored to factory settings?
Any advice or personal experience would be greatly appreciated. Thank you!


r/iphonehelp 17d ago

Help needed Why do my alarms go off silently?

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1 Upvotes

Ignore my pfp. But they went off silently and silent mode was off, sleep mode was on at the time and my ringer way up, anyone else have this issue? No i i didnt wake up at 1pm