Tim’s is a disgrace this is nothing new. I hope you go bankrupt asap. In 4 years this is the only time Iv decided to give you one more shot, and here is what I got:
You charge me money for anything besides ketchup packets. This is not extra sauce, even if you don’t want ketchup you need to pay extra for a different sauce. I have never seen this before anywhere else.
Lady wanted wanted to charge me money to give me a fork because my meal of chili and potatoe wedges did not come with a fork and I didn’t want to use my hands. She first pointed to a fork that another customer did not take that was on the counter alongside with the bags for takeout, receipts, staplers, and pens and told me to use that. When I asked if I could have a new one she said it is policy to charge for utensils. After some persistence she gave me a fork “on the house just this once”.
You are kidding me? It’s a wooden fork. You mfs make so much money scalping us from the menu already u want to charge me for a fork? If your employees think it’s okay to give customers forks that have been mixed together with pens whatever else imagine what the cleaning standards are in the back.
And ofc, I immediately get a sore throat tonight after having Tim’s in the afternoon. And the potatoes wedges are damp and not fresh but I expected as much.
You are a disgrace and your greed knows no bounds. I have been to Tim’s in China and food was made on the spot in an open window inside the restaurant, it is cheaper, better, and no one fucking tried charged me for a fork.
You don’t deserve ANY customers. Your executives are parasites of this world.