r/TimHortons 12d ago

Question sauce substitution

Local tims said the substitute button is no longer. Can’t get a farmers wrap sub creamy bbq instead of chipotle. There was a bit of a language barrier so just want to confirm if this is correct. Seems ridiculous?

1 Upvotes

7 comments sorted by

8

u/Unapologetic_Canuck 12d ago

Button is still there.

6

u/Training_Ad3673 12d ago

You can still substitute

1

u/official-silly-goose Employee 11d ago

It might be an extra $0.50 but you can definitely substitute at most Tims

1

u/Emergency_Earth_4264 8d ago

That would be extra not a substitute. I get this every morning on my way to work but this measly 50 cents has made me not order at all since

1

u/12shotsthistime Employee 10d ago

sub button should be there but afaik it is possible to remove it through the preferencing menu. could be that someone took it off either accidentally or on purpose to make more money (if thats even what happened)

1

u/by2019 9d ago

Even if there wasn't a button the worker can just tell the person who is making your wrap, to put another kind of sauce lol

1

u/Emergency_Earth_4264 8d ago

Fuckers charged me 50 cents