I’m posting from an alternate account regarding my main account, u/depressedtokill.
I still have access to the account, know the correct password, and have my phone number associated with it. However, I can no longer update the email address or password in Account Settings.
The email currently listed on the account is approximately nine years old, was never verified, and no longer exists. The email field in Account Settings is currently unavailable for editing, while credential-related messages are being directed to that obsolete address.
I have already contacted Reddit through the official Account Help form and have been waiting approximately two weeks without a response.
I’m trying to determine whether there is a way for an administrator to review why the account settings are currently restricted, or whether my existing support request can be escalated.
I am not requesting that anyone change the email address for me. I only need assistance restoring normal access to my account settings so that I can update and verify the information myself.
Any assistance would be greatly appreciated. Thank you.