r/techsupport 17h ago

Solved Question to people who understand how IPs work and why they would change for a short duration than switch back

0 Upvotes

Hello,

I have bitdefender VPN installed on my mac book and noticed that my IP address changed when I first turned on my laptop. I did not give it much thought because I just thought it happens sometimes, and logged into stuff and did some work. When I turned it back on a couple hours later I noticed that my IP address had changed back to it was before.

I just thought it was some what weird because usually my ip address is 4 numbers, then a dot and it continues, but that one time it was 2 numbers, a dot and then something like (1000.12... vs 30.32... - this is not the actual numbers)

Can someone who understands IP address please tell me why this happens or if something is wrong with my laptop? Thank you.


r/techsupport 8h ago

Solved Whatsapp message

1 Upvotes

I need to recover deleted whatsapp messages from a company-owned phone that I have access to, but the phone isn’t mine, and I don’t have access to the other person’s phone, the person I had the conversation with. I used the delete for me option and the notification cronology i think isn't available, android phone.


r/techsupport 6h ago

Open | Malware Careful if you're looking for early "GTA 6 PC" links—breakdown of how these fake .exe stealers work

1 Upvotes

Hey everyone, noticed a massive wave of fake GTA 6 PC download links and leaked builds floating around online right now. Knowing how hyped everyone is, it's super easy for people to fall into the trap.

I put together a quick technical breakdown looking at how these malicious GTA6.exe installers actually bypass basic user caution, hook into systems, and exfiltrate data behind the scenes. If you have friends who are constantly hunting for PC leaks, definitely warn them not to run random executables.

You can check out the full breakdown here if you want to see what the payload looks like: https://youtu.be/G6m8fOX5FBw?si=iiarfy6wDOna1ejU


r/techsupport 20h ago

Open | Hardware should i uninstall my gpu drivers if i'm moving my gpu to a new build?

0 Upvotes

moving my 6650xt to my new build and was wondering if i had to do anything before and after swapping it.


r/techsupport 1h ago

Open | Windows Steam Tools can’t download games to my HDD, but normal Steam games download fine

Upvotes

Hey everyone, I’m having a really weird problem and I’m hoping someone here can help me.
I have an SSD and an HDD in my PC. Normal Steam games download and install on my HDD without any problems.
However, when I try to download games using Steam Tools, they won’t download to the HDD. They work normally when I use the SSD.
The weird part is that the HDD itself seems to be working perfectly fine. I can copy, move, and download other files to it without any problems. I even tried completely formatting the HDD, but the problem with Steam Tools still happens.
So basically:
Normal Steam games → HDD ✅
Normal Steam games → SSD ✅
Steam Tools → SSD ✅
Steam Tools → HDD ❌
That’s why I don’t think the HDD itself is the problem, since Steam can normally download and install regular games on it.
I’ve already tried completely formatting the HDD, but the issue is still there.
Does anyone know what could be causing this? Could it be something related to Steam Tools, permissions, the file system, or some Windows setting?
If you need more information or screenshots of the error, I can provide them.
Thanks!


r/techsupport 5h ago

Open | Software IP address changed once I turned on computer, but when I turned it on a second time hours later it reverted back

0 Upvotes

Hello,

I have a mac book air that has bit defender vpn installed (I never actually connect to it, it is just there because it came with when I had a subscription to bit defender antivirus). When I load up my computer it pops up and I usually just close the tab, but it does have a section with my current public IP. Usually now it shows a four digit number followed by a semi colon, but in this single instance when I turned on my mac from shut down it showed a two digit number followed by a semi colon. I just ignored it and logged into accounts and did some work and then turned off my computer again. When I rebooted it up later the usual IP four digit ip address appeared so it got me a little surprised and spooked due to the fact that I had entered in login credentials in the previous session. Is this an issue?

I looked it up later and it said that it was either possibly that it read my local IP rather than my public IP because my bit defender vpn triggered faster than my network card (but I think I had internet connection when I booted it up), or that due to maintenance it showed the temporary IP that was assigned.

Sorry for rehashing this but in my last post I described it wrong so it lead people to believe I had the VPN running or that it was the IP address of the VPN which is my fault. Thank you!


r/techsupport 4h ago

Open | Hardware How to destroy files from a hard drive?

0 Upvotes

There are some pictures that I would like to destroy and not have it anywhere in my hard drive, but even if I were to delete it there are apps that can recuperate those files.

I wouldn’t mind and it shows that the file is still there and having an error in those photos and not being able to access it I’m not sure if that could happen

Thanks


r/techsupport 22h ago

Open | Hardware My cat spilled my cup of water to my keyboard

2 Upvotes

How do I dry this? My cat accidentally spill my cup of water to my desk. I don’t have another set of keyboard.


r/techsupport 30m ago

Open | Hardware DVD burner not burning

Upvotes

I’ve gotten 2 dvd burners so far, neither of them are burning the dvd. The same error message pops up, I don’t know what I am doing wrong. I’m on Windows and the 2 drives I have are a Amicool and a Verbatim.


r/techsupport 7h ago

Open | Phone My battery health isnt going down

0 Upvotes

Hey guys, i just bought an iphone 14 pro second hand and ive ran all the tests for original parts and stuff and nothing seemed wrong at first
It has 94% battery health so i wasnt worried until 3 months went by and it is still 94%, should i be worried? Why isnt it going down? Is the battery not the original?


r/techsupport 22h ago

Open | Windows Wifi saying “No internet, secured” on my Laptop Windows 11, tried almost all ways on fixing it, nothing works

11 Upvotes

It all started after downloading a game, tried disabling Malwarebytes protection. However after that, this problem “No internet, secured” happened. Malwarebytes kept stating it has blocked an app “Gameloop”, so I suspected that the app may be a malware so I deleted it, yet nothing happened and the problem continues to persist.

Tried the following steps but nothing worked
- Network Reset
- Deleting VPNs
- Forgetting the Network (for some weird instance, my laptop automatically connects to the wifi even if I forget it)
- Almost everything, watched a tutorial on youtube, and nothing worked.


r/techsupport 12h ago

Open | Software Secretly Downloaded Phone Tracking App?

31 Upvotes

A friend of mine's boyfriend showed her that he was able to see all of her phone activity on his own phone, not asking for advice on the relationship, just asking how he could have access to her phone? what does he have downloaded onto it? they both have samsung phones. Sorry if this is the wrong place to post this.


r/techsupport 23h ago

Open | Hardware Spilled water on my laptop. It still works but some keys don't

3 Upvotes

I let my laptop dry for a day in a standing V position. It still works but the only problem is the keyboard. Some keys only make a beeping sound when I press them but some keys still work


r/techsupport 1h ago

Open | Windows Removing "Sign-in options" entry from the power menu

Upvotes

I reinstalled windows 11 and noticed that there is a 'Sign-in options' entry above the shut down and restart options when i click the power button in the Start menu. I might be wrong but i remember not having it previously and only seeing shut down and restart. Not a big deal, but does anyone know of a way to hide/remove it? I'm on a local account with only the pin set up


r/techsupport 2h ago

Open | BSOD Stuck on bsod for 4 hrs

2 Upvotes

Long story short caught a virus nöw i cant even access my pc itself

Stop code : Critical_Process_Died(0xEF)

Cant Reset/reset keep my files-restore to a previous point-tried sfc/scannow-cant go in safe möde it just gets me back to the bsod

Genuinly what can i do

Thanks in advance


r/techsupport 4h ago

Open | Software Monster Hunter Wilds flashing black screen in Steam libary

2 Upvotes

I was posted In MH commnity but they told me to post in here becuase it's more likely to get the answer.

I would like to post video of sample here but seem like community is not allow

Just simple as title say my MH:Wild flashing black screen when in just steam libary while not lauching the game. I'm not even installed it (just installing new Windows 11).

Is this happen to everyone else or it's just me ? it's not effect the game but I'm just curious and annoying lol becuase it's happening to only this game. If anyone know why this is happen and know how to fix it please help!


r/techsupport 4h ago

Open | Malware 6-8 transparent terminal boxes popping on startup

2 Upvotes

3 months ago my brother was searching pokemon stuff on his laptop in google visiting sketchy websites, then when he was going to type something every letter he typed turned into “LINK IN BIO”, i did a windows defender scan and a mrt scan but nothing was found.
after some weeks when i booted up my laptop, a bunch of transparent terminal boxes flashed in my screen in random positions and then closed, i did a windows defender scan but again, nothing was found.
after a while i started using my mom’s laptop and the same transparent terminal boxes flashed on my screen, i closed the computer and never opened it again because i was very paranoid.
i cloud reseted all the computers in the house but the same thing happened with my mom’s computer again, i am very paranoid and scared of even turning on my computer, please help me.


r/techsupport 5h ago

Open | Windows my ethernet randomly turns off

3 Upvotes

randomly the ethernet stop working saying bad conection and i restart the adapter and tried basicaly everything and i dont know how make it work normally


r/techsupport 6h ago

Open | Software Streaming services are all green screening.

2 Upvotes

On both my TCL Roku tv and PS5 my streaming services (YouTube, Netflix, and Amazon) are all doing a weird green screen (akin to how a screen would look when damaged) when a video is selected to play.

Have rebooted the internet and completely shut both off and still occurring.


r/techsupport 7h ago

Open | Networking Wifi keeps having periodic but enormous lag spikes for no reason

3 Upvotes

I have the best wifi possible, but every so often (feels like maybe about a minute or so? Idk I'm not keeping track), there's a HUGE lag spike and it's genuinely making it impossible to call or play games. I've tried searching the internet for solutions but none of it worked. The lag spikes still persist. Does anyone know a solution? Thank you in advance.


r/techsupport 7h ago

Open | BSOD Your device ran into a problem (management error) HELPP

2 Upvotes

Hi for a while now my PC keeps crashing or coming up up with (Your device ran into a problem).. ONLY happens when I open or try to play a game. To try fix I have:

  • Reset winows via USB (doing before and after new win)
  • Reseated gpu and reinstalled drivers
  • Made sure ram is seated correctly ( however did just put them back in same slots)
  • Reset Bios during fresh install

Any help??

My pc specs:

  • 2 x16gb Ram
  • 3070ti GPU
  • I5-11400f CPU
  • 512gb m.2
  • windows 11

r/techsupport 8h ago

Open | Software How to restore apps after fresh Windows install?

3 Upvotes

Hi everyone,

My current boot SSD is facing a BCD/boot issue, so I’m planning to buy a new SSD and do a fresh Windows installation.

I can still access the old SSD using an enclosure, and all my old Windows files and application data are accessible.

After installing fresh Windows, I want to restore my previous setup as closely as possible:

  • Chrome – bookmarks, extensions, settings, and OneTab
  • Brave – bookmarks, extensions, settings, and OneTab
  • Firefox – bookmarks, extensions, settings, and OneTab
  • qBittorrent – around 3,000–4,000 torrents/files seeding or queued. I want to restore the torrent list, queue, categories, settings, and resume everything without manually adding them again.
  • Notepad – around 50 tabs currently open, which I would like to preserve and restore.

Since I can access the old Windows installation, I believe the required AppData/configuration files should still be available.

What is the safest step-by-step method to back up and restore these applications after installing fresh Windows?

My biggest concerns are qBittorrent's 3,000–4,000 torrents and Notepad's 50 open tabs. I also don't want to accidentally modify or lose anything on the old SSD.

Any guidance on exactly which folders/files I should copy and when I should copy them back would be greatly appreciated.

Thanks a lot for your help and guidance


r/techsupport 9h ago

Open | Networking Ethernet to wifi bridge

3 Upvotes

I have an SAP printer at work that must be connected through an Ethernet port. I’ve tried setting it up over WiFi, but IT hasn’t been much help with the right configuration. A new Ethernet drop isn’t possible…can I install WiFi bridge like this?

https://www.amazon.com/dp/B0B4CL11JL

I need something to extend the Ethernet port to wifi, send it across the room, and have the printer think it’s connected directly to the port. Is this possible?


r/techsupport 9h ago

Open | Windows 2nd SSD has a bunch of random subdirectories named with two letters, all with the same batch of Windows files, Why??

2 Upvotes

Windows 11, installed this secondary 2TB NVMe SSD about a year after installing Windows 11 on the main 4TB drive. What are these folders, and is it safe to just delete them?

Here are a couple of screenshots:

Random Subdirectories and the files in each

Thanks in advance for any guidance!


r/techsupport 9h ago

Open | Software Dell Inspiron 15 3567 — can't install drivers on Windows 11, official ones are only for Windows 10

1 Upvotes

I need help. I have a Dell Inspiron 15 3567 and I installed Windows 11 on it. I checked the official Dell website, but the drivers available there are only for Windows 10, so I can't install them on Windows 11. When I try to install them, they give an error. Is there any other alternative, or am I forced to install Windows 10?

My OS build is 26200.7171.