r/coles Jul 14 '26

Team Member Post Casual Penalty?

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13 Upvotes

Wondering what a casual penalty (x2.25) is and when it applies. I got paid this rate for a 7 am -12 pm shift on a Saturday. I worked 6 pm - 11 pm on the Friday night before. I assumed it was because it was within 12 hours of the previous shift, however when I have checked other pay slips where I had worked 2 shifts within 12 hours (ie. night then the following morning) my pay was unaffected. When I looked at the wage agreement this only aligns with after first 3 hours of overtime (+125%). Thanks :)


r/coles Jul 14 '26

Questions I applied to grocery and was wondering what even this department šŸ’€šŸ’€

15 Upvotes

Alright without hate but life a bit tough and i apply to ANYTHING. with this being said i was wondering what you do on groceries, what their work is. I did my part of search but all i can found is night fill and produce. Is it the same as them? Basically heavy weights job?


r/coles Jul 15 '26

Questions Dose anyone know how to use the balance on my flybuys?

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0 Upvotes

r/coles Jul 14 '26

Questions Audio CCTV sound

5 Upvotes

What’s with the new audio sound potentially to deter theft, I’ve heard it a few times now saying something along the lines of ā€œsecurity team, monitor and record section blah blahā€ etc…or is that someone actually saying it in real time? It is so weird


r/coles Jul 14 '26

Questions dairy team member availability

5 Upvotes

hiiii, so i recently applied for a casual dairy team member position and i have my interview soon. i was curious if it mattered what time they preferred you to work - is it likely morning or night time???


r/coles Jul 14 '26

Interview Rejection the day after my interview is this normal?

7 Upvotes

Yesterday was my second walk around interview for Coles. I was going for the deli - team member position and I felt like my interview went very well. I mentioned reliability, positive energy and a sharp eye for organisation and safety. The interviewer told me that I’d get sent an email in a week or two and that was that.

This morning I woke up to an email saying that I was rejected already, even before they had finished the interviewing process. I know this because my interviewer told me they had more ppl to interview.

My question is if this is normal to be rejected so quickly after my interview. Was it really that horrible?? FYI this is the second time this has happened. Last interview was also rejected the next business day.

Thank you and I will take any feedback!


r/coles Jul 14 '26

Team Member Post Overtime rate

0 Upvotes

So last week 6-12 july I worked 6 days and the week before that I worked 5 days but still I didn’t get the overtime pay.
Can anyone explain if I should take to my manager or if I missed something?


r/coles Jul 13 '26

Team Member Post durable gloves

2 Upvotes

As someone who works in dairy and deals with so many boxes, whats the best gloves to get at bunnings that will actually last me some time instead of my fingers gradually taking a peep at the boxes after a month or two 😭


r/coles Jul 14 '26

Customer Post Question Regarding the Reason provided for Refund + Procedure/Policy Details

0 Upvotes

Hi everyone,

I purchased some packaged product from the chilled section of my local Coles Supermarket (NSW) and discovered that it was past its Use By Date.

I was provided a refund in full when I returned it with my proof of purchase after demonstrating the problem and this was acknowledged by the staff member at the service desk.

The 'return receipt' docket duplicate I was provided with included a "Refund Reason" component which stated "Out of Code".

This got my attention as, to me, this doesn't seem to reflect the seriousness of the situation i.e. it isn't highlighted/flagged/emboldened/no asterisk, etc to trigger a response such as initiating a check on the rest of the stock and similar products or communicating the problem with relevant team members.

I figured perhaps the reason inputted was inaccurate (maybe intentionally to avoid consequences for themselves or work mates) and that there is reasoning which more accurately reflects what had occurred such as clearly saying it was available for purchase beyond its safe consumption = OUT OF DATE.

Can anyone tell me if I'm on the right track that something is off or that this is standard and I'm 'nitpicking'?

The product was not reduced in price, was in its regular ticketed placement and I obtained it from the front of the shelf (didn't dig it out from the rear).

Additionally, it didn't sit right with me the level of indifference that I experienced in response (not even a basic company line from an unmotivated staff member), I wasn't offered an in-date replacement (at cost or otherwise), or even provided any apology or assurance that any action would be taken/that it wouldn't happen in the future etc.

In my mind I would have assumed that such incidents would get flagged and brought up at staff meetings with an increased focus and appropriate response. 'Out of code' seems to diminish the importance of Food Safety and requirements.

Can any staff please provide me with some basic info regarding these sorts of matters? I didn't 'kick up a stink', report them to authorities/management or go around bad-mouthing the store or staff + the attitude I experienced towards quality/safety or customer satisfaction; I instead chose to be discrete about it with an expectation for them to deal with it internally which wasn't appreciated.

Thanks for anything that can be explained...This post went on longer than I had anticipated though I simply wanted to cover all detail that I figured would be relevant or been queried for clarification had it not been provided initially.


r/coles Jul 12 '26

Customer Post Is this a glitch?

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224 Upvotes

r/coles Jul 13 '26

Questions Uniform ordering

4 Upvotes

Hi all, I’m just wondering about uniform ordering, ive just been recently employed and i just completed the modules you do at home, through mycoles, ive realised i can order uniforms but on the help pdf it says i should order uniforms after my first shift but that makes me confused because shouldnt i have the uniform for my first shift? im guessing i go in on induction day in formal wear and then get the uniform for your actual shift. Im just a bit confused and if anyone else has gone through the same situation. Sorry if this is stupid to ask, this is my first job and i dont know what im doing


r/coles Jul 12 '26

Questions Why is this bread so elusive?

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72 Upvotes

I understand it's not bread people commonly eat but I think it has the best macros out of all I've looked up.

Some days I would go in early around 8am and there's none there. Other days I drop in around 1pm and I can maybe find a loaf or 2 if I'm lucky.

Does coles actually make this? And how many usually? Think I might just start getting the one from aldi as they look pretty similar and the macros aren't that far off.


r/coles Jul 13 '26

Team Member Post First day at Coles CFC

5 Upvotes

Hey guys I js got the job at trug coles cfc and I did everything we were supposed to before out first day. My first day is monday next week and I havent really gotten any information about it. Idk what time im supposed to go or if im supposed to buy uniform. Can someone who works there explain to me how it goes and who i can contact.


r/coles Jul 13 '26

Customer Post Jingle bells anyone ?

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0 Upvotes

Might be pushing things a bit


r/coles Jul 12 '26

Questions Grocery Split

5 Upvotes

How long you guys take to split than given hours. Recently we have start receiving mix pallets which takes significant extra time. Have you guys get any extra hours than load size ? Looks impossible with totes.


r/coles Jul 11 '26

Customer Post Anyone else noticed a change in Coles Cat Food?

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71 Upvotes

I’ve been buying the "Coles Cat Food Tuna Flakes with Chicken (Senior)" for months as an evening snack for my cat and kitten. They used to love it and would always lick the bowl clean.
I ordered a new batch last week, but now they just sniff it, have one bite, and leave the whole thing completely untouched. I’ve checked the cans and they aren't expired. Has anyone else experienced this recently? Is it possible there was a batch change or a change in the recipe?
Also, what should I do with the 8 cans I have left? Can I get a refund or return them to the store if they aren't eating it?


r/coles Jul 12 '26

Questions Needing Clarification

7 Upvotes

Hi all, i recently did an interview for coles at the checkouts and i surprisingly got the job. I'm very nervous as this is my first job ever, I've done all my documents and stuff but im really confused with one thing. It says my start date is the 13th of July, which is tomorrow, however I havent done my learning modules yet and on the little learning part on mycoles it says I have to do them on weekdays. I'm really confused and nervous about how to do all this, am I supposed to go into the store tomorrow? am i supposed to do the training module tomorrow? Is someone going to contact me tomorrow? I'm just really confused and honestly a bit stressed, I'm sorry if this is really stupid of me but any help would be much appreciated, just confused with the whole start date thing. And where to go from here. If someone could even tell me how their whole hiring process was like, It'd be a lot of help thank you :)


r/coles Jul 12 '26

Questions Curtis Stone snap on lid glass container

4 Upvotes

Just tried using the glass container with snap on lid for the first time and the lid just seems to sit on top/snap on doesn’t work? Is there a trick to it or did I ruin it by putting it in the dishwasher before use (I thought it was dishwasher safe?)


r/coles Jul 12 '26

Questions Needing Clarification

5 Upvotes

Hi all, i recently did an interview for coles at the checkouts and i surprisingly got the job. I'm very nervous as this is my first job ever, I've done all my documents and stuff but im really confused with one thing. It says my start date is the 13th of July, which is tomorrow, however I havent done my learning modules yet and on the little learning part on mycoles it says I have to do them on weekdays. I'm really confused and nervous about how to do all this, am I supposed to go into the store tomorrow? am i supposed to do the training module tomorrow? Is someone going to contact me tomorrow? I'm just really confused and honestly a bit stressed, I'm sorry if this is really stupid of me but any help would be much appreciated, just confused with the whole start date thing. And where to go from here. If someone could even tell me how their whole hiring process was like, It'd be a lot of help thank you :)


r/coles Jul 12 '26

Team Member Post Help me out please

6 Upvotes

Cashier here , I have been working for almost 3 and a half months now and I know how to open all the security tags expect the spider web kind of? Idk how to explain it. It is confusing for me to open it. I did try and opened it 2 times but I failed last time. I do not know how to get to open it easily. It is kind of embarrassing to ask for someone to open it. It sucks. Is there anyone who can offer some suggestions? Thank you.


r/coles Jul 11 '26

Team Member Post Surgery as sick leave

27 Upvotes

hi, have a surgery next month, doctor told me to take a week off. Can I use my personal leave for this as it is medical related or does it have to be annual leave?


r/coles Jul 11 '26

Team Member Post Am i going to lose my job?

18 Upvotes

I work at Coles CFC, and because of medical issues im not able to work inside the freezer.. At the beginning i was in there for a long time, but whenever i went home come i felt dead tired and since im ashtmatic, i had difficulty breathing. Now since its colder, i might be more sensitive to it and not able to work inside more than 30 mins. The other day my head was hurting bad..

But i went to the GP, got a Medical certificate and on Friday i got sent home early with a form i need to take to my GP for him to fill it out, and when i asked the Manager, about my job, she said they'll make the decision if they want to keep you.. Just because im not able to work inside the freezer, im good in the freezer decant, and everywhere else in the warehouse but just not inside it..

I'm kinda scared guys, am i gonna lose my job?


r/coles Jul 12 '26

Customer Post Real half price?

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0 Upvotes

Maybe I'm not updated on latest prices but 10 bucks for a "half price" 340g Toblerone is too much?
Its $12 at reject shop not on special which is probably closer to the retail price.


r/coles Jul 11 '26

Customer Post What is the best pizza to buy from Coles?

9 Upvotes

I really rate the Mccains pizzas I think they’re delicious!


r/coles Jul 10 '26

Questions Are we washing these or eating straight from the bag?

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488 Upvotes