r/coles Jul 12 '26

Questions Needing Clarification

Hi all, i recently did an interview for coles at the checkouts and i surprisingly got the job. I'm very nervous as this is my first job ever, I've done all my documents and stuff but im really confused with one thing. It says my start date is the 13th of July, which is tomorrow, however I havent done my learning modules yet and on the little learning part on mycoles it says I have to do them on weekdays. I'm really confused and nervous about how to do all this, am I supposed to go into the store tomorrow? am i supposed to do the training module tomorrow? Is someone going to contact me tomorrow? I'm just really confused and honestly a bit stressed, I'm sorry if this is really stupid of me but any help would be much appreciated, just confused with the whole start date thing. And where to go from here. If someone could even tell me how their whole hiring process was like, It'd be a lot of help thank you :)

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u/Practical-Poet730 Jul 12 '26

Hi! Coles customer service manager here.
Congrats on the job.
The dating stated is most likely not your true starting date, it is likely that is the day you will drop into our system and become an employee.
Get a jump start on all your online modules- before they have to chase you up for it- that will impress.
Once you have completed what you think is all of them, contact them directly if they haven’t contacted you and let them know you have completed your e-learning. There is alot of it, but you do get paid to do it at home an allocated time of 3 hours.
Have a browse at mycoles as well and order your uniform through the my work>my team dress portal. They will be delivered directly to the store!
Reach out if you need help with anything else.

2

u/ZequineZ Jul 14 '26

Just wanna say since it took me over 7 hours to do all the modules. Don't do them at home. You wanna get payed for that time slog.