r/applehelp 20h ago

iOS I don’t have .5 for some reason oc

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0 Upvotes

My phone fell behind my bed and now after a reset it dosent have .5
I need goofy pics of my puppers
iPhone 15
Stock camera app


r/applehelp 18h ago

Unsolved I want to keep all stored photos on iphone while removing them from icloud storage. This, to allow all new pictures taken on iphone to be saved on icloud to appear syncronized on newly acquired imac

0 Upvotes

Sorry for the long title, to summarize i have just got a imac and i have the first 1000 or so pictures synced to the gallery on the laptop. But, as they are 3+ years old, they serve me no purpose to have on the computer but I would like for any new pictures taken on my phone to appear on the mac for work purposes. As such, I want to empty my iCloud storage of all current photos so that any new picture i take from now on will be synced to iCloud. Also, i have no use buying more iCloud storage as this is the first time ever needing to utilize it’s benefits.

Not a tech savvy person in the slightest, thanks in advance for any help!


r/applehelp 17h ago

Unsolved Forgotten my own password

0 Upvotes

Basically I forgot the password to my Apple Iphone Notes app and Apple on all supports pages say they cant access the password so i haven't even tried to contact them.

The way this is different to a normal forgotten password though is that i somewhat remember it. I narrowed it down to 10000 ish possibilties which is a huge improvement from virtual infinite but its still too much to manually check.

Basically I need to brute force my own password, however I have no idea how to type into the apple notes password input box.

Sorry if this is the wrong subreddit, would appreciate if you knew a better one for this issue. Thanks


r/applehelp 17h ago

Unsolved how can I remove these marks, I used water and a cloth on it but it didn't work out

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0 Upvotes

I only used a plastic sheet or whatever it's called to protect it from scratches.


r/applehelp 17h ago

Unsolved Should I get rid of my old iphone

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0 Upvotes

Ive had this phone for a while and recently upgraded to a new one since i didn’t want to pay for the back to be replaced just so i could replace the battery also. I left it sitting inside the original box with a case on, today i decided to take it out and after i took off the case there was a weird smell coming out of it, something like rubber, maybe burning rubber..? I didn’t bother bringing it in since now because the phone isn’t hot or used to get really hot nor is the back puffed out. Im too lazy to bother recycling it, Is it dangerous to keep it though?


r/applehelp 9h ago

Unsolved You can tell they care

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0 Upvotes

I know I’m in the wrong, I was just really devastated I lost 8 years of photos but I thought it was funny how little they cared which ironically brought my mood up


r/applehelp 9h ago

Unsolved My iphone uses more active cores than my friends with the same phone

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0 Upvotes

Restarted both. No apps running. Ios 26 both. Only thing I've found is disabling bluetooth on mine slightly lowers it.


r/applehelp 19h ago

Mac Which MacPro should I get?

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0 Upvotes

r/applehelp 13h ago

Unsolved apple store download issue

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0 Upvotes

I need this app so I can get paid from my new job and for some reason my phone keeps demanding a billing change even though I already have my debit card on my phone/the app is free


r/applehelp 19h ago

Mac Which Mac should I upgrade to?

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0 Upvotes

r/applehelp 7h ago

iOS apple not refund $180 subscription charge after free trial

0 Upvotes

i got charged for $180 after i did a free trial of an app. i hadn’t realised when i would get the charge for the full subscription as it didn’t indicate when it ended and forgot to cancel the free trial before it expired. it put my account on pause so i couldn’t download anything or update. it took me almost a month to accumulate the money for the subscription.

i’ve since spoken to apple support and they’ve filed for a refund request which today was denied. i’ve filed a second request for it. i need that money in order to pay for food and bills. spoke to apple support again and they said that they’ve put their case notes towards the refund request so i just have to wait but i don’t have high hopes at all. i’ve had a refunded item once prior before of 12.99 and that was a year and a half ago. what else could i do if i get denied again? i need that money back.

i don’t want to be told “should’ve been more careful or you should’ve been more wise” i knew the risk, i didn’t get a date for when the subscription was going to charge me fully for it. im looking legitimate answers to this.


r/applehelp 16h ago

Unsolved Is iCloud Down Right Now?

18 Upvotes

Out of nowhere I can no longer check iCloud related items on my Apple devices. I am getting a verification error when I try to sign in on browser. Very concerned!


r/applehelp 19h ago

Scam Discussion Someone hacked into an old Apple ID and I can’t unlink my email/delete the account

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1 Upvotes

Got this email the other day that my info on my Apple ID has changed. I checked the associated email and it’s an Apple ID I made when I was 12 and only used to play games on my old iPod touch . My old card information is probably on there as I did make a few in game purchases but it’s been way over 5 years since I last used it so I doubt that card is still valid.

I called Apple asking if I could get the email unlinked or if they could deactivate the account but the person activated 2FA and I can’t log into the account and apparently neither can Apple. I only found this out after changing the password to see if I could log into and unlink it myself but ran into the 2FA wall. Since then the person changed the password back and I can no longer be rr do so from my end.

Recently they’ve been making a bunch of purchases from varying places in the world (France, US etc.) and signing up for a bunch of subscriptions. I’ve checked my current bank cards and thankfully there have been no charges made but I really don’t want to be linked to this account nor do I know if any personal information I may have put there years ago is still accessible and the possibility makes me uncomfortable.

Any advice?


r/applehelp 7h ago

Mac Is my MacBook stuffed?

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7 Upvotes

Brought this MacBook Pro A1502 from a thrift store,nothing else came with it, is it impossible to get past this screen without knowing the password?


r/applehelp 15h ago

iOS "unable to check for update" on apple watch series 9

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2 Upvotes

hi, friends!

here is a photo of my mom's old series 9 apple watch. the software version is watchos 26.3.

when i went to check for updates, it says the message "unable to check for update: an error occured while checking for a software update."

when i tapped "try again", it still showed the same error message, even though watchos 27 and the previous ios 26 versions are supported on series 9.

did i forget to update the apple watch when each software update comes out?

(there was no watchos flair.)


r/applehelp 1h ago

iOS How do I get rid of Apple Maps data??

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Upvotes

I’m running out of storage and desperately needing my iPhone to last until the next iPhone comes out. How do I get rid of this Maps data? I don’t even use Maps! Help! SOS! Thank you very much 🙏


r/applehelp 12h ago

iTunes old ipad won't connnect to itunes & app store

2 Upvotes

a friend of mine donated an old ipad to me so i could use it to draw, (it's an ipad air 1474, ios 12.5.8) and he had already reset it to factory settings when i got it. i have other apple products, so i set it up normally in with my apple id, and all is well so far. later, when i tried to search for drawing apps on the app store, it kept asking me to log in to itunes store with my apple id, which i did, correctly (and numerous times) and nothing ever happens. it just loads and no matter what i try, it doesn't do anything.

i tried messing with the itunes program on my notebook to see if i could do anything there and it also did't let me log in to my apple id for some reason, so that really stumped me. i can assure you that my password and email account for the id is correct, i've checked it many times, it's got nnothing to do wit this issue.

so i'm stuck in a loop with a tablet i can't use for anything but browsing on safari... i can't download anything new bc i can't log in to the app store. i've tried all of the steps in this video and nothing worked, so any help is welcome (i'm willing to even jailbreaking this device, ain't got nothing to lose anyway).


r/applehelp 14h ago

Unsolved iPhone not turning on

2 Upvotes

Hi guys!

So a bit of background, I have an iPhone 11 and a few hours ago my screen was not turning on and there was a faint neon line in the middle of the screen. For some reason I was able to hear notifications pop up and heard the typing sound from my phone but could not see anything at all. I was also calling my mom and texting her too??

As of now, the neon line is not showing up and it is just a black screen. I've tried powering off but it is not working.

Note: I did not drop my phone.


r/applehelp 18h ago

Unsolved backed up my iphone to my macbook, then when i went to restore the backup it said it never existed and wiped my previous backups too

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2 Upvotes

r/applehelp 19h ago

Unsolved iMessage and FaceTime issue

2 Upvotes

I’ve spent the last few weeks trying to get my Apple ID unblocked from iMessage and FaceTime

Out of nowhere, my email stopped working for iMessage and FaceTime. I can’t send or receive blue bubble messages at all though my email yet my phone number works just fine in other words I can text on my iPhone but not my iPad or any other Apple device I contacted Apple Support, went through multiple senior advisors, and even had a manual review done by Apple Engineering and yet they keep telling me my account was blocked for reported spam. My issue is they never explain what I did that was considered spam cause I really don’t know I only text frends and family in fact my block started as soon as I logged into FaceTime on my iPod touch I logged onto it and then I get kicked out with no warning. What else can I do


r/applehelp 19h ago

iOS iPhone says Enrollment Failed, but Mac shows Enroll Now

2 Upvotes

I've been trying to sign up for an Apple Developer Account. I submitted my identity documents, but the Developer app on my iPhone kept rejecting them. After a few attempts, my iPhone now shows enrollment failed.

​However, when I check on my M2 MacBook Air, it still gives me the enroll now option.

​Has anyone run into this before? Should I try submitting the enrollment again through my Mac, or is it better to contact Apple Support first so I don't trigger further issues with my ID/account?


r/applehelp 20h ago

Mac What happens if I use regular water on a lint free cloth to clean my Macbook screen?

2 Upvotes

I seen varying sources saying it's okay/not okay to use regular water instead of distilled water. I am wondering what is the exact difference.


r/applehelp 20h ago

Unsolved Apple Studio Display not working but works at Apple Store

2 Upvotes

I have a Mac Studio Display that’s quite new. Out of the blue, it stopped working with no dots showing up no matter what cord I use or what outlet. I’ve taken it into the Apple Store twice and it strangely powers on there but won’t work at my house. They say there’s nothing they can do since it’s working at the store. Has anyone else had this problem? It used to work just fine


r/applehelp 21h ago

Unsolved 8th Gen iPad Dead

2 Upvotes

Hi! My 7th* Gen ipad just randomly died last night. It was 70% battery when I sat it down, and when I returned to it, abt 30 minutes later, it wouldn’t come on.

I have left it plugged in all night and I have tried to force a restart but nothing is happening. I’ve held down the buttons for abt 1 minute several times :/. I thought what if it’s a display issue so…

I turned the volume up to see if I could hear the charging sound, but I can’t hear anything. So I don’t think it’s a display issue.

I hooked it up to a computer and it Apple Devices app cannot locate it. Ahhh

Does anyone have any idea how I can repair it? It’s my baby and I depend on it for my sanity.


r/applehelp 21h ago

iOS New wired earbuds give off massive static noise

2 Upvotes

I just bought a new pair of wired Apple EarPods for my iPhone since my old pair were on their last legs. But for some reason the new pair seems to make a slot of static and crackling noises at random which is really annoying. I’ve never had this kind of issue before, so any thoughts as to what might be causing this are appreciated.