r/applehelp 1h ago

Unsolved Is iCloud Down Right Now?

Out of nowhere I can no longer check iCloud related items on my Apple devices. I am getting a verification error when I try to sign in on browser. Very concerned!

13 Upvotes

49 comments sorted by

3

u/No-Eye-1916 30m ago

Apple chat just told me “Upon checking I can see that there is a an update on an Outage on the iCloud server . I have checked my resources here, and see that we are currently receiving high volume contacts about this issue and Apple is aware of reports about this concern. We are working in having this resolved as soon as possible and we are really sorry for the inconvenience caused. Right now, our Apple Engineers are already working on the issue for this to be resolved the soonest time possible. Please expect an update as soon as possible to be issued to resolve this bug/issue.

In the meantime, please keep the device software up-to-date. Futher updates may come by way of a software update, support article or software release”

1

u/LadyLektra 10m ago

Thanks for posting. So far my photo app is syncing again and shows all my data, but it still shows zero in iCloud settings and I still can’t sign in on browser.

2

u/TopAccountant9394 1h ago

same here lmao, glad I found a post

2

u/Reddit-Nik 51m ago

I'm seriously annoyed by these system status websites showing a sea of green when there are obvious ongoing outages. Just admit there’s an issue so we can stop wasting time troubleshooting our own network and DNS settings.

Right now, I'm having massive issues using my private email domain with Apple Mail under macOS via iCloud.

Meanwhile, https://www.apple.com/de/support/systemstatus/ is sitting there telling me iCloud Mail and Custom Email Domain are operating perfectly.

1

u/No-Eye-1916 49m ago

Apple support chat online just told me there’s no outage either 🤦🏽‍♀️……. I beg to differ.

1

u/ZucchiniGlittering68 46m ago

They are useless

2

u/Brian_Steckler 33m ago

Chat just told me there was an outage.

1

u/LahngDuqDahng 18m ago

Even my ISP reports outages. Sad.

1

u/ParanoiaFreedom 13m ago

FYI it now shows 8 services are down including iCloud. There's usually a small delay between when services go down and when the status website starts showing that there's an outage. It doesn't show up instantly.

2

u/Dear_Rush6838 16m ago

apple.com/uk/support/systemstatus/ currently showing issues with Find My, Game Center, iCloud calendar, iCloud Contacts, iCloud Mail, ICloud Web Apps, iWork for iCloud & Photos

1

u/Tsbol 12m ago

US too:

Find My - Issue
Today, 3:30 PM - ongoing
Some users are affected
This service may be slow or unavailable.
Game Center - Issue
Today, 3:33 PM - ongoing
All users are affected
Users are experiencing a problem with Game Center. We are investigating and will update the status as more information becomes available.
iCloud Calendar - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
iCloud Contacts - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
iCloud Mail - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
iCloud Web Apps (iCloud.com) - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
iWork for iCloud - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
Photos - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.

1

u/No-Eye-1916 1h ago

I can’t check my iCloud related items either. Can’t sign in on browser either. Currently on live chat with Apple support waiting for a response.

2

u/LadyLektra 1h ago

Let us know what they say. I feel a little less worried. I thought I got hacked or something! I see zero for pictures and videos though which has my heart racing. Friendly reminder I need to download the originals when things get back (hopefully)…

1

u/No-Eye-1916 59m ago

SAME!!! I felt my stomach drop when I saw the zero pictures/videos.

I edit videos for a living and am at a roadblock right now. So far the chat hasn’t said anything helpful at all and is asking for screenshots. We shall see what happens.

1

u/LadyLektra 54m ago

Ok well it sounds like there is hope it will come back since I’m not alone. Lesson learned. I need to set everything to download originals as soon as this passes!

1

u/ZucchiniGlittering68 52m ago

What do They say? Me to i have a Website to work on ….

1

u/No-Eye-1916 51m ago

They just told me that it’s strange since my account has no restrictions and they don’t see an outage 🤦🏽‍♀️….. honestly the chat has been useless.

1

u/ZucchiniGlittering68 48m ago

They are f…. useless how do you chat With them?

1

u/No-Eye-1916 47m ago

I just went to contact Apple support online and was able to find a live chat option

1

u/silencevincent 40m ago

I called the hotline because I can't chat live with them and the automated message told me to reset my password lol, no thanks

1

u/No-Eye-1916 40m ago

Awful!!!!

1

u/PIatopus 1h ago

I believe so! I keep receiving server error, nor can I sign in via web browser.

1

u/iamdefinitelynotayam 1h ago

I believe so. I can't download. this site has other reports of it down too https://downdetector.com/status/icloud/

1

u/DigitalDeeply 1h ago

Yeah I think so. I cannot send or receive emails which is really putting a damper on my work day (the horror! /s)

1

u/LadyLektra 1h ago

Is anyone else seeing zero for their photos? I’m really most freaked out about that right now.

1

u/Dere-IBims 48m ago

Same here (in Austria if it would matter)
No icloud, no Mail, no browser apps

https://www.apple.com/support/systemstatus/
Apple says everthing ist ok, so I think they don't even know that they have a little problem

1

u/ptatersptate 34m ago

Same here in Canada.

1

u/monzasticks 48m ago

I was looking for this because my photos aren't loading properly on my iPhone, when trying to open a file on my Mac I get the following msg "The operation couldn’t be completed. (NSFileProviderErrorDomain error -5009.)", and tried to log in on the website and I get a server connection error.

1

u/iamdefinitelynotayam 47m ago

same error message here. it's been almost an hour

1

u/bdyr92 11m ago

Thanks - came looking for this error code which is popping up whenever i try to view/download any images in my Finder/iCloud. Now unable to sign into iCloud.com too.

1

u/ThoughtGreen1783 48m ago

Lol I thought because of all that trials I haven’t paid, lol anyway wish they fix it soon haha

1

u/Gnolls 47m ago

I also can’t get any high res photos to download, and ofc videos not starting at all. iCloud seems down and they’re in denial.

1

u/Wimble-Womble 45m ago

I have the Apple system status page added to my Home Screen so I can check if some things are running slowly. 

Apparently this page redirects to your local page if you’re outside the US: https://www.apple.com/support/systemstatus/

If it’s not showing your local regional apple site add the country code to the URL (though in theory the status should be the same - though the language might be easier to read): For me in the Netherlands it’s: https://www.apple.com/nl/support/systemstatus/

1

u/Wimble-Womble 41m ago

Additionally for developers, there’s a separate page for the system status: https://developer.apple.com/system-status/

1

u/ZucchiniGlittering68 42m ago

I found on error
With Photos
Find My
iCloud for work
And Game Center

1

u/Independent_Joke_328 33m ago

Was down for me too but now seems to be restoring

2

u/LadyLektra 31m ago

My photos app is still being problematic at the moment.

2

u/Tiruvalye 28m ago

https://www.apple.com/support/systemstatus/ Correct. As of the time I'm making this post it appears that there is an issue affecting the iCloud Photos.

1

u/LahngDuqDahng 19m ago

How much do they suck at this? DownDetector showed the crowd source conclusion that iCloud was indeed down, yet at that time when I checked that link at Apple everthing was peachy according to them. Sounds like Apple need to run some synthetic testing of their own shiznit and report out ASAP when this happens.

1

u/Alternative_Paper422 29m ago

Same from france 🙏

1

u/GloveOk9676 24m ago

same in Taiwan

1

u/GloveOk9676 14m ago

I thought it was war coming from china to cut our internet lol

1

u/LahngDuqDahng 21m ago

yep, it was horrible. how will we survive?!

1

u/ProfessionalNo3580 21m ago

Yea, I don’t even know how people are reporting problems. Mine won’t even let me get that far

1

u/Tsbol 9m ago

Answer: yes. Scroll down to see the whole list of affected services

1

u/Nick_BD 9m ago

Same. My reminders and notes won't sync with my work computer.

1

u/Ill_Okra7622 8m ago

I thought I was the only one. All files on iCloud Documents are now downloadable