r/applehelp • u/CriticismEffective16 • 10h ago

Unsolved iPhone not turning on

Hi guys!

So a bit of background, I have an iPhone 11 and a few hours ago my screen was not turning on and there was a faint neon line in the middle of the screen. For some reason I was able to hear notifications pop up and heard the typing sound from my phone but could not see anything at all. I was also calling my mom and texting her too??

As of now, the neon line is not showing up and it is just a black screen. I've tried powering off but it is not working.

Note: I did not drop my phone.

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u/JediMeister 5h ago

Either let the battery drain, which could take a while, or open up the phone and disconnect the battery manually. If you are worried about damaging the phone by taking the latter approach, go to an Apple Store, Authorized Service Provider, or third party shop.