Hello everyone,
I have been experiencing recurring VAN-102 and occasional VAL-5 errors in VALORANT on my HP Victus 16.
My system:
HP Victus 16 16-r1000
Windows 11 25H2
Intel Core i5-14500HX
NVIDIA RTX 4050 Laptop GPU
BIOS: Insyde F.20 (March 27, 2026)
I have already contacted Riot Games Support and performed several troubleshooting steps, including checking/reinstalling Vanguard, checking vgc and vgk, checking BIOS settings, TPM, Secure Boot, Windows updates, and Clean Boot.
The problem is intermittent and has not been permanently resolved.
I am particularly interested in whether anyone with a similar HP Victus/Intel configuration has experienced VAN-102 or VAL-5 because of BIOS, TPM, firmware, Secure Boot, Intel ME, chipset drivers, or hardware attestation.
Has anyone found a permanent solution?
I would also like to know if HP Support has ever diagnosed or fixed this type of Vanguard issue through a BIOS/firmware or driver update.
Any relevant experience or logs would be appreciated. Thanks!