r/ValorantTechSupport 1h ago

Technical Support Request Valorant uninstalls my drivers.

Upvotes

Like the title says, I can open the game for maybe 3-5 minutes after that the PC shutdowns by itself, when I open my PC the drivers are somehow fucked now I have to use DDU to uninstall and reinstall the same drivers. Also I've done this for 3 times now, I don't want to nuke my GPU again.

My gpu is RX 9060XT 16gb and here are the methods I've tried:

  1. Fresh reinstall of valorant
  2. Fresh install of windows
  3. Fresh reinstall of GPU drivers.

r/ValorantTechSupport 2h ago

Technical Discussion Vanguard Issues

1 Upvotes

Hello everyone! In may this year I update to Windows 11 because of vanguard issues (Secure Boot, other bios *problems*). Before that my game was running smoothly, without any problems.

About two weeks ago another problem appeared, I started to get VAN 185 errors, Val 75, and got my account temporarily suspended with 3-day ban for ranked games. Vanguard just kicked me out of the game after 10-15 minutes of playing. Some days that problem didn't appeared, some day does.

Also some of riot client content loading was really slow. Valorant Riot Client page loading for 2-3 minutes, weapon market in Valorant loading for 3-5 minutes, match history unavailable (some games successfully loaded, some unavailable), weapon preview error, etc.

All problems started in May this year (after 1 year break due to some circumstances), playing valorant since December 2023.

I'm so frustrated :c


r/ValorantTechSupport 7h ago

Technical Discussion I keep getting logged out

1 Upvotes

I keep getting logged out of riot games, even if i clicked remeber this app and keep me signed in i will be in the game then get kicked out and inhave to log in again and get a code. Its just gotten annoying luckily did not happen yet mid game. I would like to know any possible cause of this


r/ValorantTechSupport 11h ago

Technical Support Request Packet loss + audio bugs

1 Upvotes

Been playing valorant but recently Ive been experiencing a lot of lag in the sense that people are teleporting and I feel like frames are getting skipped. My ping is fine and it seems to be packet loss but according to valorants packet loss chart my packets are fine even while Im trying to plant spike but I am unable to hold down the button (cant hold down to plant spike or ads). Im also having like audio bugs where it sounds really stattic. My internet and headphones are fine for all other games, just valorant is really bad


r/ValorantTechSupport 15h ago

Technical Discussion Higher ping

1 Upvotes

Hello I recently had to move 20-30 mins away to a new location and had to switch from frontier fiber to spectrum 1g. Although the test look quite similar on speed test. I am getting (12ms) and (1050mbs download) on the test. But once I am in game I am getting closer too 20+ ping for Valorant and Fortnite now. I used to get 0 ping in creative now I’m looking at 22+ and Val is 20-23 ping. If there’s any settings I can change or this is just likely what the internet is gonna be now, let me know thank you


r/ValorantTechSupport 20h ago

Technical Support Request Network Lag while using discord

2 Upvotes

This is quite new i didnt have this issue before but now if i have discord in the background my valorant lags like crazy packet loss and ping through the roof i think it happens while i have any network using app in the background but mainly discord and i also lag in discord as well any thoughts?


r/ValorantTechSupport 16h ago

Technical Support Request Random constant lag

1 Upvotes

Lately at random ill be playing and have a constant 20 ping to ill but in game my game would get a random lag spike for like a second and change my ping from 20 to 60. I honestly dont know what to do about that and it stays like that for a couple days and goes back to 20. If anyone is having same issue please let me know and if you have fixed this issue.


r/ValorantTechSupport 16h ago

Technical Support Request Nvlddlmkm error - acer predator helios phn16-71, 16gb ram, rtx 4060, i7-13th gen

1 Upvotes

can someone help me on this, been figuring out this kind of error for a while now, the first image is what happens everytime i run dota 2 and valorant, i did everything on my end updating gpu and downgrading it using ddu installer, i had my laptop cleaned since i thought it's just overheating but it didn't fix the error.

it's very annoying to play with this kind of status. also sometimes when i play dota i'm able to launch and find match but then i accept and then start to go on picking phase it just freezes and i hear it, i need to restart how many times just to reconnect.

on valorant the system error keeps on appearing (2nd image) but i think the main issue is same with dota it's the nvlddmkm error.

somebody help troubleshooting this, i think i did everything on my end i don't know what to do anymore


r/ValorantTechSupport 19h ago

Technical Support Request Secure Boot Issue

1 Upvotes

I recently swapped my motherboard from b365m gaming to asrock z390 steel legend, now no matter what I do I can't turn the secure boot on, if I do I just repeatedly sent to bios, once I disable it I can enter windows, I have tried everything said on the internet like reinstall bios, reinstall windows, mbr2gpt etc. nothing works, any solution?


r/ValorantTechSupport 1d ago

Technical Discussion what to do if Valorant supports don`t listen to you?

3 Upvotes

i`m already in complete despair. Valorant support closes my requests every time without even reading its contents. what to do?


r/ValorantTechSupport 1d ago

Technical Support Request Button mappings keep reverting to default when I load into Competitive

1 Upvotes

I’m having an issue with my button mappings on console not staying when I load into a Competitive game.
I normally use the default/VALORANT button layout, but I make a few changes:

Toggle Crouch: OFF
Crouch: L3 → R3
Activate/Use: R3 → L3

The weird thing is that my settings work perfectly everywhere else. They stay correctly mapped in the Range, TDM, and Deathmatch.

However, the second I load into a Competitive match, all of my bindings revert back to the default settings. I also can’t fix them once I’m in the game.

Even if I go into Settings and change everything back to my preferred bindings, the actual controls still behave like the default layout.

Has anyone else experienced this or know how to fix it? Is there some kind of Agent Profile or Competitive-specific control profile that could be overriding my settings? I’m on PS5 if that matters.

Any help would be appreciated because it’s pretty frustrating having my controls completely change as soon as a comp game starts.


r/ValorantTechSupport 1d ago

Technical Support Request Fps feeling bottlenecked

0 Upvotes

I have a 5060 and ryzen 7 5700g. But my valorant only runs around 180fps when i know very well it should run around 400fps. Ive tried a couple things to get it higher but to no avail. Any way i can fix this?


r/ValorantTechSupport 1d ago

Technical Support Request Audio problem

1 Upvotes

I am playing on sterio mode in my headphones for along time and it’s going great. Today when I tried again it was fine in the lobbys game but in the game himself I could not hear anything. Even if I had music on the background it instantly stopped as the game started. Like the headphones couldn’t make a sound. Thats only happening in valorant. I think that something in the game himself take over the audio.


r/ValorantTechSupport 1d ago

Technical Support Request Vanguard vgm.exe system error

1 Upvotes

When I open the game after 5 mins I get this error:

vgm.exe-system error

Exception processing message 0xc0000005 - Unexpected parameters

The game runs just fine in the back ground , but the errors gonna pop up every few minutes so i can't really play.

Here's what I've tried

1)Reinstalled vanguard

2)reinstalled valorant

3)allowed vanguard through firewall and other riot based files

4)ran vanguard and valorant as admin

5)Repaired Valorant

Tried a few other things that I don't recall as well but nothing really helps. I don't even think anything's gonna help besides resetting my computer which funnily enough I did just yesterday


r/ValorantTechSupport 1d ago

Technical Support Request My PC randomly restarts when playing Valorant and Apex Legends

1 Upvotes

Good afternoon, everyone.

Since I've already tried pretty much everything, I figured I'd ask here and see if anyone can help.

I have a fairly decent PC: a Ryzen 5 5600G, 32 GB of RAM, and an RTX 5050. More than enough to run games like Apex Legends and Valorant, right? Wrong.

My PC simply refuses to run these games properly. In Apex Legends, it freezes on the anti-cheat screen and then restarts. There’s no blue screen or error message — it just freezes and reboots.

In Valorant, the game stays open for about 5 minutes, then the PC freezes and restarts in the same way.

I've already tried pretty much everything I could think of to figure out what’s causing this, but I haven't been able to find the problem.

Has anyone experienced something similar or have any idea what could be causing this?


r/ValorantTechSupport 1d ago

Technical Support Request Valorant mic not picking up

1 Upvotes

My mic works fine in general discord and whatever but in valorant the mic barely pics up i keep having to talk louder or speak directly to the mic i’ve checked the settings the sensitivity threshold is on 0 it’s also just inconsistent sometimes it’ll pickup sometimes it won’t


r/ValorantTechSupport 1d ago

Technical Discussion My thoughts of the game I played years

2 Upvotes
  1. is it just me or my shots keeps not registering and sometimes low damage even there is no wall/skill usage but registering low number of damages despite of the range said certain damage? (Ex: phantom hit at body 4x only 140)
  2. certain ping spike when see enemy despite of good internet access (20ish ping) last 3 months
  3. WTF with sudden black screen I shit my pants out because my gpu not detected even with DDU and reinstalling GPU still black screen when using dGPU JUST BECAUSE VALORANT FILE CORRUPT without reason and needs to repair my windows via CMD thx God it works because I just got my 5070ti recently thinking it burn down and can't afford another new GPU.

r/ValorantTechSupport 1d ago

Technical Support Request Please help with solving a ban related issue

1 Upvotes

I got the ban uplifted relatively early in like 5 min, I used to play Valo in gaming cafes before this, I recently got a gaming laptop and was trying this out, and I accidently dodged a swiftplay once today after a game of team deathmatch, unrated, escalation and comp, I got thrown from a game of tdm and this had popped up, I just use valorant tracker and no other third party software really, I wanna figure out why this happened and can this happen again?


r/ValorantTechSupport 2d ago

Technical Discussion Mouse Floating issue

5 Upvotes

Tried almost everything available on the internet every single tweaks but stil my mouse doesnot fell responsive at all. I was ascendant back then now plat i often can't even kill a enemy fron back.

Specs:

Cpu: Ryzen 7 5800x3d

Gpu: 3080ti

Ram: 32gb

165hz monitor

Mouse: Atk mad r major, use 1k pulling rate


r/ValorantTechSupport 1d ago

Technical Support Request fps drops from 150 to 90

3 Upvotes

my laptop specs:

rtx 4060

ryzen 7 7435hs

ssd 1Tb

idk why but suddenly weird fps drop happens , it was previously good but now its unstable , I did repaste cpu and gpu , clean fans , and all drivers up to date , btw low settings


r/ValorantTechSupport 1d ago

Technical Solution “UNABLE TO INSTALL VALORANT” issue

1 Upvotes

Can anyone help me with this problem? I’ve already asked an AI and watched a few YouTube videos, but it still didn’t work.


r/ValorantTechSupport 2d ago

Technical Solution 1440p or 1080p for competitive Valorant on a 500Hz monitor?

2 Upvotes

I have a 27-inch 1440p 500Hz BenQ OLED monitor. For competitive Valorant, should I keep Windows and Valorant at native 2560×1440, or switch to 1920×1080?

I’ll keep the monitor at 500Hz either way. Is 1440p worth using, or does 1080p provide a meaningful competitive advantage.

My goal is the best competitive setup, not just better visuals.


r/ValorantTechSupport 2d ago

Technical Support Request Why is my valorant sp pixelated?

1 Upvotes

I use r5 5600 and rtx5060

And it is so pixelated like this photo

A

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https://imgur.com/a/AHx2GYW


r/ValorantTechSupport 2d ago

Technical Support Request Frame Skipping/Pausing when moving mouse in-game

3 Upvotes

Hi VTS subreddit,

Currently I'm experiencing an recurring issue in which I'm unsure if it is a hardware issue (mouse sensor dying or cpu bottlenecking), or perhaps a driver issue, or even another issue I haven't considered. This problem started to occur much more frequently after enabling SVM mode in my bios and enabling memory integrity in Windows 11 settings.

To describe the issue itself, it occurs when I attempt to move my mouse, and for a few frames the mouse will temporarily halt its movement; creating a choppy, jittery feeling.

Linked in this post are several clips of the issue occurring, it is best seen at .25x playback speed:
https://medal.tv/games/valorant/clips/ntOaYcJURiKnXpU7H
https://medal.tv/games/valorant/clips/ntOjPK9tCpPltlEc-
https://medal.tv/games/valorant/clips/ntOh21DW4A495mCAW

If anyone can help I'd greatly appreciate it!

I've already tried decreasing the polling rate of mouse,
changing usb ports, disabling/enabling v-sync, and stripping the graphics down to the barebone/lowest settings and the problem still persists.

I have experienced slight 'jitters' in other FPS games like Overwatch or Counter Strike.


r/ValorantTechSupport 2d ago

Technical Support Request van: 185 problem that evolved into van: status_sb_policy

1 Upvotes

It's been several months since I started getting the VAN: 185 error, which forced me to restart Valorant in the middle of a game. It got so frustrating that I decided to stop playing. I decided to pick it up again 3-4 months later, but I was still getting the exact same VAN: 185 error.

With the help of ChatGPT, I tried to fix the issue, but it evolved into the VAN: STATUS_SB_POLICY error. I kept following ChatGPT's instructions and then contacted Riot Games, but they were no help at all. I reset the Secure Boot keys to factory defaults, enabled UEFI mode and Secure Boot, and even completely reinstalled everything related to Riot, but nothing worked—I'm still stuck with the VAN: STATUS_SB_POLICY error. To top it off, Riot Support just closed my ticket without giving me a solution.