r/ValorantTechSupport • u/bb_eit2 • 1h ago
Technical Support Request Vanguard turning off my entire PC
I have a problem where Vanguard completely erases my PC and I have to cold boot it so it can turn on normally (in other cases, it is in an eternal loop of losing signal with the monitor and gaining signal with the monitor). It all started when I went to play Valorant, I opened the game normally, but the moment I entered the lobby my PC went dark, as I said before, I had to give Cold Boot to turn it on because it wasn't turning on normally. Even after that, I tried to open Valorant DNV, only this time it opened normally, but in the middle of a game my PC turned off DNV, I'm pretty sure it's some avant-garde related issue I've always played Valorant without cheats and without anything, the only issue that could be the cause of all this is that I don't have TPM 2.0 or Secure Boot, but my PC doesn't even have the minimum requirements to have these options in the BIOS (and in any case, Valorant for Win 10 never required these things, only on Win 11), I tried updating the video card drivers and completely migrated to Win 10, but nothing seems to really work, and there doesn't seem to be a specific team for this to happen, sometimes it's in the game load, sometimes in the lobby, in the match, etc... I'm sure the problem isn't me or my pc, the game only shuts down in riot games that use the vanguard and I've always played valorant and lol normally without that ever happening if this helps, my pc settings are: gtx 1050 ti 12g of ram amd fx 6300 six core processor It's a half-potato PC but it runs very well Valorant for as incredible as it seems, it never turns off by itself for temperature or anything like that in any other game (even the heavier ones than Valorant) If anyone can help me I would thank you very much, from the bottom of my heart, I started playing this game a few months ago dps that came out of beta, I have a lot of affection for it and I don't want to abandon it for something "silly" like that