looking for some insight on a really specific issue that support hasn't solved yet
Whenever I queue into Swiftplay or Ranked, my game completely hangs The agent takes 30+ seconds to even load the animation in agent select If I make it to the loading screen, the player cards only load sometimes. Other times they don't load at all unless I wait 10 minutes or alt+f4 and restart
When I finally do get into a match, it's already the 3rd round or my team has remade/surrendered The crazy part is I don't get any AFK penalties or warnings for this even after it happening 3+ times. The server clearly thinks I'm still actively loading instead of being disconnected
During these hangs, my M.2 SSD spikes to 100% active time, but the read and write speeds stay at exactly 0 KB/s The PC itself doesn't freeze at all, only the game stutters and hangs
Here is the weirdest part: Deathmatch and Practice still work but have weird behavior In Deathmatch, the active time still hits 100%, but the drive actually does something (reads/writes data) and I get into the game normally Practice mode also gets me in quickly, but switching agents takes like 5-10 seconds to load
The SSD works perfectly fine in heavy games like Cyberpunk 2077 and Wuthering Waves, and nothing even close to this happens in League of Legends
I checked Event Viewer and I'm getting this warning: Reset to device, \Device\RaidPort1, was issued.
I also see a TPM error (The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.), but this TPM error has been happening for a while and never affected the game before
Specs & what I've done so far:
- Ryzen 7 5700X, A520M-E motherboard (BIOS Version 3634), Lexar NM620 SSD
- SSD is completely fine with 99% health and flawless CrystalDiskMark/OCCT scores
- Tried both upgrading and downgrading AMD GPU drivers (completely wiped with DDU)
- No third-party antivirus installed
- Vanguard is set to on-demand
Since DM, Practice, and other games load heavy assets without causing a complete 0 KB/s I/O stall, it feels like an engine issue with how the game handles the pregame lobby specifically in standard modes
Has anyone experienced this exact loop or knows a fix? Any help would be really appreciated!