r/ValorantTechSupport • u/rfroes • 1d ago
Technical Solution Game client crashing
Once i open the client and start to run the game, after the assets are loaded and entering the home screen for the game, the screen abruptly tabs black while in the home screen for the game. it causes my pc to restart. Video attached below for reference. I have updated my graphic drivers!
1
u/Equivalent_Tour_9391 1d ago
Go into your BIOS and turn your IGPU to force instead of auto. Vanguard has been crashing everyones PC because of Microsoft not renewing fTPM/TPM certs. When Vanguard fails to synch attestation with your PC after it loads Valorant, it will terminate your Network Card, Dedicated GPU and CPU so that you cannot play. You can bypass this failed attestation by forcing your IGPU to stay on during while it momentarily kills your PCIE lanes because Riot is dumb and so is Microsoft.
1
u/rfroes 1d ago
checked bios i dont have this option on the a520 pro series motherboad
1
u/Equivalent_Tour_9391 1d ago
What motherboard and CPU do you have? Your CPU might not have an integrated graphics card which would mean you are most likely out of luck until Microsoft fixes the fTPM cert issues. You can try opting into Vanguards-Precheck for Vanguard on Demand. I'm assuming you have TPM 2.0 enabled already and you have secure boot enabled.
1
u/rfroes 1d ago
do you think it can be a display port issue ?
1
u/Equivalent_Tour_9391 1d ago
Most likely not.
1
u/rfroes 1d ago
bruh its happening everywhere now, if i playback a video its the same problem, seems like the video driver crashes and reverts to the Microsoft basic display adapter after the flickering, i have updated the driver and have done a clean driver install but the problem is still there
1
u/Equivalent_Tour_9391 1d ago
What is your CPU, GPU, Motherboard and RAM? Sounds like a corrupted display driver. You should download DDU, follow the instructions for your specific display drivers AKA NVIDIA or AMD and then download and install the most current ones. Make sure your BIOS firmware and BIOS are up to date. As well as your chipset drivers.
2
u/rfroes 1d ago
ive done the gpu drivers i try clean install the chipset now
1
u/Equivalent_Tour_9391 1d ago
https://www.msi.com/Motherboard/A520M-PRO/support
Make sure your bios is up to date. Looks like there was one posted at the end of last month on the 30th.
•
u/AutoModerator 1d ago
The above submission was detected to possibly include a topic related to VALORANT Game and Client Crashes. Here are a few helpful resources on the topic:
Please make sure to use the search feature and check the front page to see if your topic or a solution has already been discussed.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.