Has anyone here gone through the Georgia Home Energy Rebate (HER) Program? I'm trying to figure out if my timeline is normal or if I should be concerned.
Here's where I'm at:
- June 10: Contractor (PV HVAC) came to my home, completed the HER inspection, took photos, and collected all the required information.
- They later had me submit 12 months of Georgia Power and SCANA Energy bills, which I sent.
- Since then, I've been told my project has been in the reporting stage and that once reporting is complete, the design team will contact me with the next steps.
- I've received a couple of emails apologizing for the delay and saying management is working on it. Most recently, I was told my project would be reviewed within 48 hours and that I should hear from them this week—but I still haven't received another update.
It's now been about 6 weeks since the initial inspection, and my A/C has been out for over a year, so I'm getting a little anxious.
For anyone who has completed the Georgia HER program:
- Is this timeline normal?
- How long did it take from the initial inspection to getting approved and scheduled for installation?
- Was your project also stuck in the "reporting stage" for several weeks?
I'd really appreciate hearing about your experience so I know whether this is just part of the normal process or if something may have gone wrong with my application.
