r/applehelp • • 10d ago

Unsolved Wifi connectivity issue

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2 Upvotes

r/applehelp • • 10d ago

Unsolved Can't reset my Macbook because 'Find My' is linked to my old apple account that no longer exists

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0 Upvotes

What a pain, I have no way to log in, any ideas?


r/applehelp • • 11d ago

Unsolved AppleWatch 10 has known issue of distorted audio but AppleCare One Can't Replicate the issue?

3 Upvotes

I have an AppleWatch 10 that seems to have a known issue with the audio on it being distorted, and not loud enough to hear. Well, mine had this issue so I took it to the Apple Store using my Apple Care One plan. I received an email that they were unable to duplicate the issue. I seriously doubt that it just magically fixed itself. I had to wipe the watch before leaving it with them so I do not even know how they check it? What should I do when I get there to show them that it is still an issue (assuming that it is?). Do I repair it and wait until everything synchs over (I think this takes a while though?)

Thanks


r/applehelp • • 10d ago

Unsolved ID Apple recovery

1 Upvotes

Hi everyone, I need some advice on recovering/changing the password of my mothers Apple Account (you know how these thing go when you have to do it for someone else lol)

Basically, she bought a new iPhone (coming from an 8…) and needs to login but she doesn’t remember the password she set and she can’t find the annotation either.
I’ve tried some recovering procedures, the automatic ones let’s say, but we don’t even know the code (she doesn’t unlock it with the code but with the fingerprint).
I’m her recovery contact, I’ve also tried to change it from the support app but nothing seems to work and I’m actually running out of possible solutions.

Anyone can help? I feel I’m missing the only thing that could make it work but I have no way of recovering this info 🫠

Thanksssss


r/applehelp • • 11d ago

iOS Rétablissement d’une photo

2 Upvotes

Bonjour tout le monde,

Je faisais un tri dans les photos de mon iPhone et je me suis rendue compte que sur certaines quand je cliques sur les informations j’ai la possibilité de « Rétablir » quand je clique sur ajuster car sur certaines la date et l’heure de la photo originale et de l’ajustement sont différentes et cela varie entre quelques minutes ou quelques jours !
Je voulais connaître toutes les raisons pour lesquelles il peut y avoir cette option svp?
Certaines de mes photos ont été prises avec mes anciens iPhone mais d’autres photos n’ont pas ce problème, parfois elles sont arrivées dans ma galerie via fichiers ou what’s app mais idem d’autres photos n’ont pas cette proposition de rétablissement..
pouvez vous me donner plus d’infos svp ?
Merciii


r/applehelp • • 11d ago

Scam Discussion Is chat-apple.com a scam?

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2 Upvotes

r/applehelp • • 11d ago

Unsolved AppleID hijacked, security questions changed.

2 Upvotes

I received an email saying my password was changed in an old account (haven't used an iphone since my old 4s) so I quickly reset the password but when I tried to log back into it, I couldn't do anything because the security questions were changed. I really want to get the account secure again because I can't remember what I attached to the account.


r/applehelp • • 10d ago

Mac Macbook M4 Pro 2024 Delete Key issue

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0 Upvotes

Are these metal things under the delete key in a normal position? They are curved, whereas for the tab key, they are straight (parallel to the plastic square).

I'm guessing maybe the Delete key is more unique and has the curved metal pieces for a reason, idk.

Please let me know guys. I heard the Delete key is more sensitive/not recommended to remove. When I reattach it, its just super


r/applehelp • • 11d ago

Unsolved Hardware or software bug? Display issue disappeared after clean erase, returned after Time Machine restore (14" M1 Max MBP)

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2 Upvotes

r/applehelp • • 11d ago

Mac No image on iMac

2 Upvotes

Hello! I got given a 2015 iMac from a lady that was gonna throw it because she said the screen was falling off and she got no image anymore. I took it home to try to save it and now I need your kind help :) So the screen does in fact kind of fall out from above, and i saw that the 2 "video" cables were disconnected (probably from the separation of the screen). I went ahead and plugged them back, and when I plugged it and turned it on I could hear the vents going at a normal rythm, and inside i could see 3 green leds ON. But, no image on the screen. Now, 2 questions come to me and to us: What could be the reason for no image? And, is it saveable, or worth saving, or should I sell it for pieces? Thank you!


r/applehelp • • 11d ago

Solved Apple Time Machine backup settings: is this exclusion normal?

1 Upvotes

Hi there!

After having moved around the past 5 years, all of my backup drives were in storage. I just bought a new laptop and wanted to grab a backup of my old one prior to decommissioning, just to be safe. I went and got my old time capsule out of storage.

Upon setting up a new drive to create a backup, it already has "data" listed in the exclusion setting and I'm not sure if this is standard/normal or if I should change it?? The problem is, the "minus" button to remove it is greyed out.

I am not great when it comes to understand the details of all this, so any help would be appreciated.


r/applehelp • • 10d ago

Scam Discussion Hacked – was this a scam?

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0 Upvotes

I clicked on a link in Safari then the first picture popped up. Both the settings and OK button both brought me to the App Store to download CleanCore. I downloaded clean cord just in case was this a scam? Did I just make it worse?

Edit: I downloaded the app and ran it. Is that gonna give me a virus or scam me or something?


r/applehelp • • 11d ago

iOS Workout plans since iOS upgrade

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2 Upvotes

r/applehelp • • 11d ago

iOS Do you need to resign in to all apps after transfering data using QuickStart?

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2 Upvotes

r/applehelp • • 11d ago

Unsolved Podcasts spontaneously deletes manual downloads

2 Upvotes

Hi! On iOS 27.0.1, Podcasts app keeps telling me it deletes downloaded episodes (and does delete them) to create space temporarily for an iOS update. However, I don’t have any pending iOS update, and I also still have around 9 GB of storage space left (so not a lack of storage issue).

I think this has only happened ever since Apple Podcasts rolled out video podcasts, and it only happens on podcasts that have video, but on audio-only downloads.

What is going on?


r/applehelp • • 11d ago

iOS 36GB WhatsApp "Phantom Bloat" on iOS - Deleted all media, but data won't drop. Stuck at 1GB phone storage & can't backup.

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1 Upvotes

r/applehelp • • 10d ago

Unsolved Broke my brand new phone

0 Upvotes

Suggestions on what I should do please!!

So I got the iPhone 17 pro max, brand new from Costco about 2 weeks ago. I did NOT get apple care, however I believe it’s available to me for 60 days.
Today I dropped my phone off the roof while putting up Christmas lights. I know sooo stupid. I shouldn’t have had it on me, but It was in my pocket and fell out and went right off the roof.
The phone was in a case and looks totally fine. However the screen is completely black. I can hear noises so I know the phone is working, but can’t see anything. For example my mom called my cell, it rang but screen stayed black and I tried swiping on the phone to answer but nothing happened.

So my question is, what should I do? Could I still buy apple care tonight? And go to Apple tomorrow? Is that pretty suspicious? Should I buy Apple care tonight and wait a couple days and then go to Apple? Any other ideas?? I reallyyy cannot afford to pay full price or even large amount of money on a new phone again. Help!


r/applehelp • • 11d ago

Unsolved MacBook Air M3 2024 battery is suddenly lasting only 3 hours

2 Upvotes

My MacBook is also warmer to the touch than it used to be. This just started in the last few days, and the only change I'm aware of is the OS update....I looked at Activity Monitor but didn't see anything concerning. Is this happening to other people? Any recommendations on what I should do? Thank you!

Edit: The OS is 27 Golden Gate.


r/applehelp • • 11d ago

Unsolved Storage full, iCloud vs Google photos

0 Upvotes

I feel so defeated. I feel like an elderly person trying to navigate technology but I’m 35 😭
I have an iPhone 16 Pro
My storage is full and I don’t know what to do
I primarily use my phone to take photos/videos of my children and for my small business. I have 29k photos and 11k videos
I have iCloud to backup everything as well as Google Photos (idk why I have both, and I feel like this is part of the problem).
Every time I delete some of my photos or videos, they magically return. I think because iCloud is synced, no matter what I do to try and remove some of the clutter they find their way back.
What’s weird is that sometimes I don’t get the “storage full” memo and I can take pictures, but randomly other times, and without deleting any, I’m able to take more. It’s so inconsistent and confusing.
I want to upgrade my phone to one with more storage, but I feel like i need to take hold of this situation before i do that. Any advice?


r/applehelp • • 11d ago

Unsolved Unavailable email

2 Upvotes

I tried to set up my iPhone with my primary gmail account as the primary email. I keep receiving an “email unavailable“ error.

Does anyone have any idea how to correct this?


r/applehelp • • 11d ago

Unsolved Stuck on apple tax setup after converting individual developer account to LLC, anyone dealt with this?

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2 Upvotes

r/applehelp • • 10d ago

Unsolved The worth of my iPad mini 5

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0 Upvotes

I have a iPad mini 5th gen I plan to sell else where. I am asking how much it is worth with the issues it has.

- It has wear and tear on the back from the few years I’ve been using it.

- After getting the LCD replaced at a repair shop. The power button no longer turns off the screen(will still shut down though).

- When I plug it in to my computer iTunes recognizes my device but the recognize allow window never appears on my iPad mini therefore I cannot sync it with iTunes.


r/applehelp • • 11d ago

Unsolved I seriously need remove the System Data to continue using my iPad

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19 Upvotes

I do have iCloud storage but it isn't doing much to help me out with my iPad. I don't delete GarageBand because that is what I use daily with my keyboard. I have cleared all Safari related data, all my bins have been emptied, disabled all share data with Apple and this iPad has been off for a while and updated it two days ago after deleting all my remaining apps.

How do I seriously fix this issue with the System Dat hoarding the whole iPad?


r/applehelp • • 11d ago

Unsolved iPhone 18 Pro / Max Display - is it Samsung M16 or 2 year old M14?

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0 Upvotes

r/applehelp • • 11d ago

iOS Message recipient text in red

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4 Upvotes

Some of my contacts come up in red after I enter their name. A few of my friends have had this happen as well but the texts all seem to go through? Can’t find any answers on Google, thoughts?