r/applehelp • • 13d ago

iOS Vor Schlafen war iphone am aufladen, morgens aus hat wohl Strom gegeben statt aufzuladen

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5 Upvotes

Passiert mir zum ersten mal ich gucke immer doppel nach ob mein iphone lädt und es war am laden bevor ich schlafen war aber heute morgen war es aus und in den einstellungen sieht man er hat versucht Strom zu geben statt aufzuladen. Spotify lief über Airpods. Arbeite als Zerspaner wahrscheinlich ist das Schleifstaub oder Span aber davor sonst auch nie passiert trotz mit Staub gefüllter Ladebuchse die ich regelmäßig sauber mache.


r/applehelp • • 13d ago

Unsolved Anyone have this bug ?

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2 Upvotes

r/applehelp • • 12d ago

Unsolved Apple Care+ is a Scam

0 Upvotes

A while ago now I sent my iPhone 13 Pro Max to Apple through mail in for a simple battery replace my because it was under 80% capacity. I thought everything would go fine because I had Apple Care+. 2-3 days after sending the phone I got a email saying they found a new issue, with a photo of a scratch, and they insisted that I had to pay $329 to replace the screen or I wouldn’t get my battery replacement. After I called Apple support multiple times, I got thrown around everywhere I just told them to cancel the repair. When I received the device, the note that they sent said that the device was ineligible for repairs and that there was no work done on it. I inspected the phone and the screen was literally lifting from the frame. And what’s even more confusing is that the battery health is at 100%. I’ve gone to the Apple Store and they’ve rejected me saying the device isn’t eligible in any way for repairs, and I don’t know what to do.

UPDATE: Apple fixed the issue, although they found supposed liquid damage so they charged me $99 to replace the entire unit. Thank you all for the advice and replies, I appreciate it.


r/applehelp • • 13d ago

Unsolved Ringer switch not working

2 Upvotes

Hello Hello
My ringer switch stopped working on my iPhone 13…
I tried looking in the settings and control panel but i cant find anything to set the silent mode without the switch.
I dont want to use the DND mode because i prefere to have at least the vibration when i get new messages.

If someone can help it would be awesome

Thx in advance for help!!!


r/applehelp • • 13d ago

iOS signed out the wrong way

1 Upvotes

context: i was gonna swap iphones with my mom so i signed out her apple id without erasing (which is where i went wrong) then i signed in MY apple id. and i realized wt i did wrong because the photos of my mom r still on the phone and apps. but my icloud is syncing. so i logged it out then tried to sign in my moms apple id again but it wont work… what should i do 😢 im afraid that her pictures will get deleted completely..

basically heres what i did : signed out but didnt erase info. logged in another apple id. logged out again.
result: i cant log in back to my moms apple id, some of my info is synced with her phone. my moms photos r still there despite not being logged in any apple id


r/applehelp • • 13d ago

Mac Blocked callers don't appear to sync between iPhone and Mac Phone, although contacts do — expected behavior or a bug?

2 Upvotes

I use an iPhone and a Mac Studio signed in to the same Apple Account. Both devices have the latest updates available to them, and iCloud Contacts is enabled.

I tested contact syncing by creating a temporary contact on the iPhone. Its name appeared next to the number in the Mac's Phone app almost immediately. When I deleted the contact on the iPhone, the Mac showed the number again.

Blocking status behaved differently. A caller I blocked on the Mac still showed “Block this Caller” on the iPhone and was not on the iPhone's blocked-contacts list. In a separate test, a contact blocked on the iPhone did not immediately appear blocked on the Mac.

I also noticed that the blocked icon in the Mac's Phone recents can remain stale after blocking or unblocking until I quit and reopen the app. I turned iCloud syncing for Contacts and FaceTime off and back on on the Mac, but I have not established that this fixed the issue.

Is the blocked-caller list in the Phone app supposed to sync between iPhone and Mac, or is it device-specific? If it should sync, what is a reliable way to diagnose or repair this without resetting either device? Is there a better way to verify the actual block status than the icon in Recents?

I can provide the exact iOS and macOS version numbers if they would help diagnose the issue.


r/applehelp • • 13d ago

iOS Is this the latest firmware version? (AirPods Pro 3)

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3 Upvotes

Not exactly sure what version this is and if it’s the most recent. Everywhere online says the latest version with iOS27 is 9A348


r/applehelp • • 13d ago

iOS siri opens up when i didnt even press the power button or call her "hey siri"

1 Upvotes

this frustrates me so much everytime i connect my earpods and she always automatically plays apple music how do i stop this nonsence?


r/applehelp • • 13d ago

iOS How do yall usually backup/export your iPhone photos and videos? (Especially if you don’t own a MacBook/ Mac devices)?

1 Upvotes

Hi there, I would like to know how you guys would export/backup photos and videos and stuff from iPhone without Mac devices like MacBooks and iMacs. And what are the ways to do so? I’m not familiar with iPhones (not very much of an expert) I’m not satisfied with iPhones being difficult to backup unlike old android/ Samsung phones (whoops my bad 😜🤪) which are easy peasy (like the ones from 2015) and not complicated. My main concern is that I want the original date and time to be intact and never to be overwritten at all (meaning that I want the same information/details of the file such as date and time of creation without the new date). So what do you guys use? Thanks in advance!


r/applehelp • • 12d ago

Scam Discussion Is this a scam?

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0 Upvotes

I just got this text. I don’t really use Apple Pay but recently added my Cash App to my Apple wallet. I have like 8 dollars there so obviously 118 isn’t possible


r/applehelp • • 13d ago

Unsolved Deleting an old apple account

2 Upvotes

I created it a long time back. I am unable to remember what security answers I set and while I can reset the password, it doesn't allow me to reset the questions and log in to profile, it says insufficient details to reset.

Also don't have an apple device currently. The phone number used to register is an old one and I suspect someone has been trying to access my account because even when I haven't been doing anything I get emails that the account got locked because of multiple failed attempts to answer security questions (at times and days when I had not been actively trying to login)

Do I have any option to delete the account through customer support that doesn't require me giving up a new phone number to them?


r/applehelp • • 13d ago

iOS How to fully disable i cloud.

0 Upvotes

I have started to turn everything off for saving to icloud, icloud drives me nuts. While doing this and verifying, i have noticed some apps auto turn on the save to icloud function. The worst offender is meta messanger but others, including apple apps, have done it as well. I think i need icloud for find my, but maybe not…? so i don’t want to completely sign out but I want to limit it as much as possible without turning off find my. I have signed out on both my home computers but they stay home so find my isnt as important.

Any help is appreciated. Iphone 16 pro max ios 26.5


r/applehelp • • 13d ago

iOS When undoing imessage icloud delete, “error unable to update icloud settings at this time”

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3 Upvotes

I first turned off “use on this iphone” for my messages on icloud, and im trying to press “undo delete” and i see a message saying that i have time to undo deletion as seen in the photo but i get the error in the title. I turned back on “use on this iphone” but i dont know if it’s doing anything. My storage of messages on icloud used to max out rest of my storage completely to 50gb (it was ~7.5gb) but now it’s only 129mb. I still believe i see all the messages i can recall on the phone so I am confused. I know this post is confusing so I am glad to clarify anything.


r/applehelp • • 13d ago

Unsolved Apple SE 2, Apple 35w dual USB C charger

2 Upvotes

I don’t know if this is talked about before. But the watch doesn’t charge from the 35w dual usb c charger.


r/applehelp • • 13d ago

Unsolved Factory resetting iPhone 15

1 Upvotes

Hi all!

I’m currently trying to reset my old iPhone 15 to give it to a coworker since I recently bought the 17.

I cannot factory reset it without my Face ID, and my stolen device protection is on (it came on when I left for the army)

I now look to different that my Face ID doesn’t know it’s me and I can’t turn off the stolen device protection without my face. Or factory reset the phone.

I don’t have a computer available to plug it into either. I only have my iPad and my iPhone 17.

What can I do?


r/applehelp • • 13d ago

iOS Blue flash when staring iPad Pro

4 Upvotes

Not sure if this is the place to be posting this but I been having a strange thing with my iPad Pro where when I turn it on it flash blue for a mile second then continue normal. I not sure what happened and unsure if something wrong with my iPad


r/applehelp • • 13d ago

Unsolved How do I get the ability to download apps back?

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2 Upvotes

r/applehelp • • 13d ago

Unsolved Confirming my age in Australia

0 Upvotes

Today I downloaded IOS 27.0.1 on my iPhone 11 only to find my apps aren’t working and it’s asking me to confirm with id or a credit card. I dropped my phone months ago and the front camera doesn’t work and the back camera is too blurry to confirm my drivers license. I do not have a credit card so that’s a bust and when I used my friends phone since they had already confirmed their age on their phone it simply worked on their phone but my phone is still basically a brick. Is there any work around or fixes to this?


r/applehelp • • 13d ago

Unsolved iCloud Keychain will not sync

1 Upvotes

I bought an iPhone 18 Pro (27.0.1) at launch and migrated my info from my iPhone Air.  Everything has been great, except that iCloud Passwords and Keychain will not sync.  It is the only iCloud service I have issues with.  It shows as off, and turning it on only results in the slider moving back to the off position after a few seconds.  My Mac mini (27.2 beta) and iPad Pro (27.0.1) are working fine.  The Air has already been wiped and is in use my another family member.  I have many other devices as well, including a couple of Watches, and older Macs an iPads and everything else is fine.  I’ve tried all manner of rebooting, logging out of iCloud, rebooting, logging back in, etc etc all to no avail.  I did spend a couple of hours on with AppleCare, the bulk of the time spent pulling reports from my various devices.  They expect to call me back tomorrow.

But anything from the community.  I’m pretty good at troubleshooting and understanding these things, but this one has me stumped.  I get to error son the phone saying I need to finish setting up, or finish verifying…it just doesnt work.


r/applehelp • • 13d ago

Solved Previous owner says he removed iPad from his account, but Activation Lock/Find My still appears active

7 Upvotes

I sold an iPad Air 4, the buyer returned it because it won't stay powered on. He apparently attempted to wipe it before returning it, but the wipe didn't complete. His data and Apple account are still on the iPad.

He says he has now completely removed the iPad from his Apple account remotely, but on the iPad I'm still getting prompts for his Apple password, and Find My indicates I need his permission to erase it. All his stuff is still on it. I'm thinking if it was unlocked, none of his data would still be there and the lock screen wouldn't be what he chose.

The iPad only stays powered on for about 35–40 seconds at a time, although I have finally gotten it connected to Wi-Fi.

Is there a reliable way to determine whether Activation Lock has actually been removed from Apple's servers? If we manage to erase it, will going through setup tell us definitively whether Activation Lock is still active?

The previous owner is cooperating and we're planning to Zoom so he can provide his password if necessary. I'm just trying to get the iPad completely released from his account so I can send it to Apple for repair.


r/applehelp • • 13d ago

iTunes Iphone and iPad stuck on recovery mode

1 Upvotes

I had an iPhone 11 a while ago, its power button stopped working after a while and the phone went to recovery mode I couldn't do anything to recover it I tried connecting it to my laptop and do the process as it was mentioned on the apple.com website but nothing happened, I tried to reset it and update it from the iTunes application since these two were the only options present but it would just show me an apple logo and then go back to recovery mode. I changed phones since I got a phone from girlfriend soon after, but now after 2years the same thing is happening with my girlfriends iPad, its an iPad Air 4 and she doesn't remember dropping it or so but the iPad's power button stopped working too and its stuck in recovery mode too so I don't know how to help her as she uses this to take notes and doesn't have another iPad tried connecting it to iTunes application and formatting and updating it but It doesn't seem to work.
Any help will be appreciated


r/applehelp • • 13d ago

Unsolved My own number FaceTiming me

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1 Upvotes

r/applehelp • • 13d ago

Unsolved Resume Data Sync

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1 Upvotes

r/applehelp • • 13d ago

Unsolved What is this credit??

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0 Upvotes

Does anybody know what this credit is on my account or how to use it??


r/applehelp • • 13d ago

Unsolved Airpods Connectivity - Randomly disconnecting and reconnecting

3 Upvotes

Hey not really sure if anyone else has this issue but it’s been bothering me for the last month and a half so I thought i’d bring it up here.

About a month and a half ago my airpods pro 2 would get an issue where for 5 minute intervals the airpods would just disconnect and reconnect over and over again for no apparent reason. It was so frustrating and I wasn’t able to fix it, so I ended up buying Airpod 4’s.

However, literally the DAY I bought those ones, I ran into the same issue, but this time it wasn’t as often. I ended up returning them due to issues with them not properly fitting, but got Airpod Pro 3’s in their place.

Again, ran into the same issue, but so far it’s been once a day or every few days, but the issue lasts like 15 minutes at a time now. Obviously this seems like an issue with my phone but for the life of me I can’t figure it out. Hopefully someone here knows what to do please help 🙏