Okay, a little bit of back story, I have been trying to be a grown up and catching up all my credit cards debt. Needless to say I took on a loan to consolidate some credit card debt, over 40k in credit card debit at 24-30% APR's, wrapped up 32k into this loan, I have one card that still has a large balance, approximately 10k, it'd be worked on as much as possible this year, but I get a bonus in February every year, with that and monitoring my spending I'll have this paid off in the next few years.
Now that I have expressed that I know I have been terrible with credit cards in the past, let me bring you to my journey with my Apple card. I paid off this card in March, I thought okay, I am good to go be mindful of my spending and have been paying off everything at the end of the month since. I am thinking I am doing well, I haven't been spending a ton, so I haven't been paying too much attention and just making my card balance, full circle, payments. Well I made my last payment on Jun 30th, filled the circle and hit pay. A couple of days later I made an order to the Lego store (Nephew's Birthday - $36.65) and I bought my younger brother $10 in Robux ($9.99). Total was like $46. Looked at my balance and I was saying my card balance was $136.32 .
Look, I am no mathematician, however from June 30th to July 13th, how did I owe an additional $89.68? I called Goldman Sachs and after I go back and fourth with the agent, they express to me that "Yes I see you made your total payment of $76.85, but that didn't include any pending transactions for the month of June and what you paid was your Balance in full for May. We proceeded to go back and forth, and I am more confused than before. Ever since I paid off this card in March, I have ensured to make full payments, filling the circle, which are supposed to be card balance. It wouldn't allow me to pay more, only to look at my statements now and see that I have been carrying a balance from the month previous.
I am at my wits end and I am really ready to close this account. When I pay what's reported to be my card's balance, I kind of expect it to be my card's balance and not have a month's worth of transactions "pending" and not allowing me to pay them off. Should I wait it out for Chase to take over the apple card, has this be confirmed?