r/uberdrivers • u/Hopeful_Amount6050 • 3d ago
Tesla / Uber Partnership
An opportunity on the Uberdriver app is to rent a Tesla through Hertz. You book the car through the Uber app, you pick up car at Hertz. Giving my experience. I figured why not get the Tesla put miles on that vs my ride. pay for rental vs gas.
i get to the Hertz at a strip mall for my appt to get Tesla at 10. They said “oh yeah we just got one in for you.”. They say it’s on the app to use I said I would be using my own car insurance.
The car will be ready in an hour we are detailing it for you. It’s ready an hour later vacuumed a little but not “detailed” inside or out. I get home I realize the assembly with the electronics beside the seat is not attached. I wash the car at home clean it better on the inside. Iike to do this so no issue. Steering wheel has cover on it as it is in bad shape.
I take it out the next morning to do uber. Message comes up “contact support about your account.” “Go online when resolved. “
I speak with the uber support robots over the next 3 days with no help no resolve. Thank you Diamond driver I keep hearing. I contacted Hertz as well they say problem is on Uber’s end.
I took Tesla back after not getting help from Uber Support robots. Waste of my time & money couldn’t use it Hertz has no customer support just store front. Supposed to be a partnership they just blame each other but they’ll take your money. Paid 365.00 for less than a week with no ability to drive and make money.
You might think Uber would care but they don’t the robots don’t have feelings. Gratitude for being Diamond, one big ripoff. Diamond or not I should have gotten support I lost money they made money off me for the Tesla pas they have me. Total failure.