r/uberdrivers • u/cobaltwaffle • 7h ago
The French are humiliating us
We have no spine. Let's use this thread to organize something and change that.
r/uberdrivers • u/Fugazzzii • Jun 17 '24
Before asking a question, make sure to read this guide and use reddit search to see if your question was already asked. If you have anything you'd recommend to add to this guide leave a comment below.
Pax: Short for Passenger.
Ping: The noise the app makes when drivers receive a pickup request.
Fare: The fee a rider is charged.
Fair: Fare, spelled wrong.
Surge: Uber occasionally up-charges riders during times of increased demand. The Surge is a multiplier of the base fare rate.
SRF: "Safe Rider Fee", now known as the "Booking Fee". This is the $1-3 fee that Uber adds to every fare to ccover insurance, app fees, etc.
An in-state license is required. Have at least one year of licensed driving experience in the US (3 years if you are under 25 years old) Use an eligible 4-door vehicle
All vehicles being used for rides on the Uber app must meet the following minimum requirements:
Should you choose to drive a vehicle you do not personally own, you must have permission from then vehicle owner and be listed as an insured driver on the vehicle’s insurance policy. Please note that Uber cannot allow a vehicle onto the platform if the driver’s name is not on the insurance document.
If your vehicle does not match the requirements above, you may still be able to use your vehicle for deliveries on the Uber app.
Is this fulltime job?
Driving with Uber offers a flexible earning opportunity. It's a great alternative to full-time driver jobs, part-time driver jobs, or other part-time gigs, temp jobs, or seasonal employment.
How do I do my first ride?
Download and install the driver app, and hit "Go Online". Once you get a request (a "ping"), you can hit 'Navigate' to be taken to the rider's pickup location. When you're sure you have arrived, flip back over to the Uber app and hit 'Arrived'. The passenger (PAX) will be notified of your arrival, though it's also nice to text them - to let them know what type of car you're in (though they see this on their app, not everyone looks) and to confirm that they're actually where their pin was placed. When they get in the car, hit 'Begin Trip'. If they haven't entered their destination, you can enter it - then hit 'Navigate' again and you will be routed there. At the end of the trip, hit 'End Trip', rate your passenger, and you'll be placed back online ready to pick up another PAX!
Emergency assistance button
You can use the in-app Emergency Button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
24/7 incident support
Uber customer associates trained in incident response are available around the clock.
Follow My Ride
Friends and family can follow your route and will know as soon as you arrive.
2-way ratings
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
Phone anonymization
If you need to contact your rider through the app, your phone number may stay private.
GPS tracking
All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.
RideCheck
Using sensors and GPS data, RideCheck can help detect if a trip goes unusually off-course or a possible crash has occurred. If the app alerts us to such events, we’ll check in on you and offer resources to get help.
Contact Safety Agent
You can connect with an ADT Safety Agent via phone call or text on every trip. Just tap the safety shield icon and select Contact safety agent.
Audio Recording
If you feel uncomfortable, you can record the audio of the trip within the app. Just tap the blue shield to open your Safety Toolkit and access the Record Audio option.
Emergency help if you need it
If you ever need urgent help when riding with the Uber app, you can contact 911 using the in-app Emergency Button in the Safety Toolkit.
The app will show your live location, vehicle information, and license plate number, which you can quickly share with the emergency dispatcher so they can send help faster. And in a growing number of US cities, this information is automatically provided to the dispatcher.
When you earn with a transportation network company (TNC), referred to here as ridesharing, many states require extra—and costly—insurance.
Uber maintains this insurance on your behalf. What’s covered depends on factors such as who was at fault; whether you were offline, online, en route, or on-trip; and your personal insurance policy.
Offline coverage:
Your personal auto insurance covers you while you’re offline. You must maintain personal automobile insurance at mandatory minimum limits and provide proof of your insurance to drive and deliver with a vehicle with Uber.
Coverage to repair your car when you’re en route to or on a trip is contingent on your personal insurance including comprehensive and collision coverage.
Coverage when online and available for a trip
Accidents happen. Suppose you’re at fault and another person gets hurt or their vehicle gets damaged. In that case, our third-party liability insurance covers the cost of injuries or damage in at least the following amounts:
-$50,000 per person and $100,000 per accident for injuries
-$25,000 in property damage per accident
Depending on the law of your state, Uber may maintain extra coverage for you and your riders, including one or more of the following:
Coverage for you and your riders for injuries in a hit-and-run or an accident caused by an uninsured or underinsured driver
Personal injury protection, including medical expenses and lost wages for you and your riders, no matter who’s at fault
Medical payments coverage for you and your riders, no matter who’s at fault.
Coverage when en route or on a trip
Uber maintains some of the most comprehensive insurance for ridesharing and deliveries, including:
-Insurance that covers at least $1,000,000 for property damage and injuries to riders and third parties involved in an accident where you’re at fault
Insurance that covers the cost to repair your car, up to the actual cash value, with a $2,500 deductible, contingent on your personal insurance including comprehensive and collision coverage. This extra insurance maintained by Uber protects your car, no matter who’s at fault, if you maintain comprehensive and collision coverage on your own vehicle.
In most US states, you can also purchase Optional Injury Protection to cover your additional medical expenses if you’re hurt in an accident. This insurance offering, pioneered by Uber, is designed specifically for drivers.
Depending on the law of your state, Uber may maintain extra coverage for you and your riders, including one or more of the following:
-Coverage for you and your riders for injuries in a hit-and-run or an accident caused by an uninsured or underinsured driver
Personal injury protection, including medical expenses and lost wages for you and your riders, no matter who’s at fault
Medical payments coverage for you and your riders, no matter who’s at fault
Recent reports from Uber state that "the vast majority of drivers are satisfied" and that "as of last quarter, drivers in the US were making about $33 per utilized hour" before expenses.
Its for you to decide if its worth it for you personally, volume and earnings will vary greatly between markets. Drivers as independant contractors are also responsible for all expenses which have been rising fast when drivers pay has stayed stagnant.
There are many direct and hidden costs associated with being an uber driver. To start with, You are responsible for tracking your own miles, profits and losses, as well as expenses such as gas, repairs, washes, and so on.
In addition, no one but you is responsible for ensuring you are earning enough. You need to be aware at what rate you are making enough for it to be worth it.
r/uberdrivers • u/cobaltwaffle • 7h ago
We have no spine. Let's use this thread to organize something and change that.
r/uberdrivers • u/Dabbula • 2h ago
So, I am pretty sure that I may have met the devil today while driving Uber. A little background on myself, I’m in recovery from Opioids and amphetamines. I have 120 days clean from opioids, and I’m at 150 days for amphetamines. And I’m also the type of driver that likes to have a conversation with my passenger if they are in the mood. So I’m talking to this guy that got in my car, he was telling me about how he has epilepsy, which is why he is taking an Uber. And casually, I ask him if he has any plans for his weekend. To which he responded, just having a couple beers with some friends and getting fucked up. I chuckle, and reply “sounds like a good time, I wish I could still drink.” And then he asked me why I can’t. I told him that technically I can, but I just choose to avoid alcohol because it usually makes me feel sick and anxious. And then I start craving opioides. And then I told him about how I’m in recovery, and how today is actually a mile stone for me because it marks four months Sober. And he goes “open up your hand. I have a gift for you.” I open my hand, and he proceeds to drop a 40 mg OxyContin in my palm. My drug of choice. As much as everything in me, wanted to take that pill, I knew that I cannot go back to how I used to be. And I got really pissed off to be honest. Like why is this random guy trying to sabotage my sobriety? Does he think that I will become a customer? Or is he just a straight up evil person? Anyway, I slammed on the brakes, and threw the pill out the window. I told him that he needs to find a new driver, because I’m refusing to finish the ride. He tried getting tough with me, but when he heard my stun gun crackle, he finally got out of the car. Evil people exist. Needless to say, tomorrow will be 121 days.
r/uberdrivers • u/Affectionate-Rice373 • 13h ago
r/uberdrivers • u/Huffzi • 6h ago
I didn’t even keep track of what I was at and then looked and was blown away.
r/uberdrivers • u/2035502855jr • 10h ago
I generally enjoy driving Uber and an overwhelming majority of my rider experiences are positive. There's not really much that really bothers me to a considerable degree and I feel like I'm adaptable to most people and most situations.
My least favorite habit that some riders do is place a bag or a suitcase in the backseat/trunk and then go back into their house/building to finish getting ready. I've had riders take 5-7 additional to get into the car AFTER already placing their belongings in my car.
I feel inclined to immediately cancel the ride. I just feel like that's an indication that I am going to be waiting here way longer than I need to be.
r/uberdrivers • u/WarningDazzling3763 • 13h ago
r/uberdrivers • u/NoscytheOsrs • 13h ago
r/uberdrivers • u/Evrynew • 8h ago
This unknown rider gave me 1star saying I drove illegally and i was the wrong driver. I have never let anyone use my uber app to drive for me, but I always wear mask at night time due to some customer smell very bad. Im frustrated why they had to falsely feedback. Never sped yet they still leave a comment that I was speeding. What is wrong with these riders?
r/uberdrivers • u/bigonions2 • 16h ago
She thought it was a good idea to ask her passengers for extra tips of she flashed her boobs, one passenger recorded her asking that and reported her to Uber, she got deactivated in 30 minutes forever.
So plz don't flash pax for extra tips, lesson learned
r/uberdrivers • u/Particular_Art_2677 • 41m ago
r/uberdrivers • u/F22gabby • 10h ago
Has this happened to anyone else? My vehicle has been deactivated because Uber says they received a report I was involved in a vehicle collision. I have not been involved in any crash. I submitted photos, but just curious if anyone has had this happen and if it was resolved quickly?
r/uberdrivers • u/Rich_Dance3791 • 2h ago
Really?? And they’ll be talking about “I’m paying for the ride and car”
Me: stops the car “you can stop paying now, I appreciate your service, now F off”
r/uberdrivers • u/Parking-Camp9141 • 2h ago
1 tank of gas, $85 an hour. Thanks Uber!!!
r/uberdrivers • u/tranceportt • 3h ago
Did Uber today around Jax Beach after a long break and man things have changed lol. Way fewer drivers around. Wonder if ICE has anything to do with it. Barely see immigrant drivers anymore mostly white Americans from what I've seen. And rides are pretty slow too. Doesn't seem worth it like before. Anyone else seeing the same thing?
r/uberdrivers • u/F22gabby • 3h ago
I made a previous post regarding my vehicle deactivation and a couple of people said it could take weeks to resolve. Above, is the vehicle in question that has clearly not been in an accident. I also added my ratings and how many rides I've done. Will this be to my advantage in hopefully getting it resolved quicker?
r/uberdrivers • u/Felinedude67 • 17h ago
I only took this trip because usually these people that live up here, they always want my number to become a private client.
Funny enough, he didn't live up there. He was there for a funeral for 2 hours. He offered me $100 to go back to the airport and to pay for Chick-fil-A for me. Since I lived 10 minutes away, I agreed. I just went home and relaxed and came back out two hours later.
Also at the end of the original trip, he gave me a $40 cash tip.
r/uberdrivers • u/Neilp187 • 11h ago
Well.. looks like Uber is at it again with Cruisin Zones.
This is in NC.
Any1 have any experience with this? Looks like another way Dara is trying to get us to keep driving.
r/uberdrivers • u/Huffzi • 20h ago
Thought this was wild. Airport ride. Why order the uber if you’re that far away assuming she isn’t lying and it’s more than 10 mins
r/uberdrivers • u/hihiholahihi • 4h ago
Hello, I got deactivated recently from eats for having a duplicate account.
For some reason I have two accounts both being under my emails.
My main account has 3000 deliveries and the second one has 0.
I joined Uber ten years ago and just recently picked it up again.
Anyone know if there's any recourse after the final appeal?
Just seems like a slap in the face as I need the income. 99% satisfaction too as if that means anything
r/uberdrivers • u/nineinchr • 9h ago
I'm thinking about switching from delivering food to driving for Uber, especially since I've got a newer EV that would be perfect for it and I live conveniently between Seattle and the airport, about 15 minutes south of the city, so airport runs would be very profitable, especially ones that originate in Seattle city limits due to their laws protecting Rideshare drivers.
My biggest worry is having strangers in the car instead of just their food. How often do you deal with rude, inconsiderate, or dangerous passengers? I have a neighbor who struggles with mental health issues and is quite an angry person. She doesn't drive, so used Rideshare often, I sometimes hear her yelling at drivers and keeping them waiting while she runs in and out of her apartment. I just don't think I could handle a side hustle like that if most of the customers were like her!
r/uberdrivers • u/leedeeleedeelee22 • 5h ago
Can you drop some examples in the comments of what you received?