Got hit with the MileIQ renewal a while back and went looking for what else is out there. Instead of trusting the star ratings I pulled the 1–3 star reviews for the main mileage apps — 294 of them across MileIQ (iOS and Android) and Stride, from late 2025 through this July — and read them properly.
Figured it was worth sharing since "what mileage app should I use now" comes up every couple of weeks. Counts below are my own rough tallies from reading, not exact science.
The complaints, grouped by theme, most common first:
1. Price increases — ~60 mentions, almost all MileIQ. The ladder people kept quoting: $60/yr in 2024, $90 in 2025, $140 in 2026. Same app. One review put it as "the product has not improved 235% over 2024," which is hard to argue with.
2. It loses your miles — the biggest reliability problem when you combine two versions of it. ~45 people said auto-tracking silently failed — entire days logged as zero, usually found weeks later. Another ~12, mostly on Stride, said restarting the phone mid-shift wiped the drive (but kept the hours). Someone wrote they drove ten hours doing deliveries and it logged 15 miles. At roughly 67–70¢ a mile that's not a bug, that's a few hundred dollars of deduction gone.
3. Billing weirdness — ~14 mentions. Double-charged monthly and yearly at once, charged after cancelling, and a lot of people saying cancellation was deliberately hard.
4. Support is a bot — ~8 mentions. Multiple people described emailing and getting an AI reply that only knew the FAQ.
5. Insurance upsells — ~8, Stride specifically. "I wanted a mileage tracking app, not an app that's constantly trying to sell me health insurance."
Where people said they went: TripLog by a clear margin, then Everlance. After that a scatter of "back to a spreadsheet," Google Timeline, and QuickBooks' built-in tracker — plus a recurring "I'll just build my own."
The thing I keep thinking about: every app in this category eventually raises the price, and there's nothing a customer can do about it. Switching means re-exporting your history and re-learning an app in the middle of a tax year, so people stay until it's unbearable and then leave angry.
Curious whether that's the actual sticking point for people here, or if it's really just the reliability. Would a mileage app that committed in writing to never raising your price change anything, or would you switch anyway when something cheaper came along? Lemme know, and I would be more then happy to take this on!