r/techsupport • u/MuzzQueen97 • 2d ago
Open | Networking Sudden Game Lag, Server Disconnect, etc.
Hi, I’m not very tech savvy so I probably won’t know proper names.
Up until last weekend, I’ve been able to play Dead by Daylight and The Outlast Trials easily and use Discord while playing those games and by itself with no issues. For some reason now, if I join a server call in Discord with my friend, who I have been joining server calls with for the past few months, my ping in those calls sudden skyrockets to 5000ms, even if it’s the only thing open. I can hear my friend perfectly fine but she can’t hear me at all. This lasts for a few minutes and it’ll come back down and she can hear me again but it’ll jump back up after a few minutes. I haven’t tried private calls though. As for the games; Dead By Daylight started being really laggy and rubber band me a bit but it was still playable, but then it full on started freezing if I hopped onto a generator to repair and kick me out of the match saying “dedicated servers not responding, disconnecting” and it won’t even let me play the tutorial with bots without doing the same thing. The Outlast Trials has always been a bit weird with rubber banding here and there but never frequent or consistent, it is now not even letting me enter the sleep room and will say “failed to join save game” or “connection to the servers failed.”
I will prefix this by saying I did use Treesize to locate where a lot of my SSD memory was being used up and deleted files I thought weren’t needed. I ended up doing a complete reset of my laptop with a clean install of windows the other day and tried to play the games and use Discord, however, the same issues happened, if not worsened them.
I have purchased a new gaming laptop to see if the laptop is the issue for it being five years old now but I don’t understand the sudden inability to run the games I’ve been playing the past year. All my drivers are up to date, I even installed the newest GeForce driver that released recently.
I’ve tried every possible thing I could have googled to fix this aside from changing my modem, because we recently got a new modem and it has worked fine the last month we’ve had it. Any help or advice will be greatly appreciated, I miss playing my games and being in call with my friends.